For the latest information on COVID-19 please continue scrolling
Website posts are in chronological order. To find a specific post faster, please use the search function located above.
Latest News, Updates, and Information:
Ottawa Public Library - Update
Further to the Province of Ontario’s extension of closures for public spaces, including public libraries, I would like to inform you that Ottawa Public Library branches will remain closed until April 13, pending further directions from the Province and City.
Plans are being developed to communicate the extended closure to customers and the community.
Ottawa Public Library remains committed to providing online services to everyone in our community, and as such we will be launching live online storytime, starting tomorrow, April 2.
Further to the Province of Ontario’s extension of closures for public spaces, including public libraries, I would like to inform you that Ottawa Public Library branches will remain closed until April 13, pending further directions from the Province and City.
Plans are being developed to communicate the extended closure to customers and the community.
Ottawa Public Library remains committed to providing online services to everyone in our community, and as such we will be launching live online storytime, starting tomorrow, April 2.
Highlights: Human Needs Task Force Update - March 31, 2020
Support For the Community:
• Food Security
o Happening now: Community partners are delivering food hampers, hot meals and groceries to seniors and at-risk residents throughout the city, including in the rural areas. Anyone who needs food can call 211.
o Next Steps: The City is assessing food security needs in anticipation of future funding.
• Outreach to Isolated and Vulnerable Residents
o Happening now: Seniors and at-risk residents are receiving wellness phone calls, including the 1,451 residents on the OCH emergency contact list. Options Bytown, Salus and Aging in Place are also calling their tenants for wellness checks.
o Next Steps: The City and community partners will be starting door-to-door wellness checks very soon, starting in West Carleton. The City is joining community partners on a one-stop, bilingual information portal that will support access to grocery and pharmacy delivery, transportation to essential medical appointments, telephone safety checks and Meals on Wheels for isolated seniors, persons with disabilities and other vulnerable residents. The Task Force is looking to find solutions to support those neighbours facing the most barriers – those with no phone, no computer, no internet, limited connectivity and/or peer supports.
• Urgent Transportation
o Happening now: The Champlain Community Support Network agencies are providing transportation to medical appointments and grocery and food pickup for those with financial, transportation, health or mobility challenges.
• Shelter and Homelessness Support
Happening now: Housing Services, Ottawa Inner City Health, local hospitals, shelter providers, housing support services and Ottawa Public Health are working together to ensure suspected COVID-19 cases within the shelter system are quickly assessed, isolated and supported.
▪ Singles: The City is working with single shelter providers to identify space suitable to reduce the overcrowding in the shelter system and to move those most at risk. The City opened the Routier Community Centre as an Isolation Centre on Monday, March 23 to provide space and on-site services for homeless, single men and women who need to self-isolate.
▪ Families: To promote physical distancing in the City’s family shelter system, the City is finding new hotel spaces with kitchen and laundry facilities for families, with 53 additional hotel rooms secured to date. There have been no confirmed cases of COVID-19 in our family shelter or off-site services (hotels and motels), and staff have identified places where families can isolate, should the need arise. There are two alternate spaces for this purpose available immediately and a third alternate space will be available in two weeks.
▪ Youth: The Youth Services Bureau is working with the Children’s Hospital of Eastern Ontario to set-up isolation space for youth between the ages of 16 and 18.
o Next Steps: The City is monitoring the situation at the Routier Community Centre while planning for additional self isolation capacity requirements. The City has secured 29 units with uOttawa that will be operational in the coming week as isolation space for families. Housing Services is waiting for confirmation from the province on an increased, one-time allocation under the Community Homelessness Prevention Program (CHPI) to support, in part, households at risk of, or experiencing homelessness, as a result of COVID-19.
• COVID-19 Related Income Supports and Impact on Rent-Geared-to-Income (RGI)/Social Housing
o Happening now: There are a number of financial support programs for low-income people and those on social assistance listed in the memo. The changes to Ontario Works have already been implemented, including expanded discretionary benefits to deal with the effects of COVID-19. There are new protections for RGI tenants during COVID-19, and staff are working with housing providers to be sure the protections are understood and implemented.
Support For Community Partners:
o The City of Ottawa, United Way and Community Foundation of Ottawa are aligning funding envelopes to coordinate funding to non-profit organizations, where it is needed most and jointly funding Volunteer Ottawa as a one-stop shop for volunteer recruitment, training and placement, to enable a focused approach to addressing the priority need for volunteers in key agencies and across the community.
o The City will work closely with the United Way to support allocation of the recently announced federal funding to assist seniors through this crisis.
o The City has advised the agencies that receive community funding that we will continue to provide funds for the balance of the year to help address the drastic reductions in both donations and volunteers, as well as:
o Dedicating the 2020 budget envelope ($299,000) of unallocated funds set aside to address extraordinary, unexpected contingencies that may arise to support non-profit agencies to respond to critical needs during the COVID-19 situation, address unforeseen emergencies and maintain essential operations where possible;
o Putting the One-Time Non-Renewable Community Project Fund Allocation Process on hold. Decisions will be made about Project Funding when the crisis resolves or when more information is available about emerging needs and the impact of the crisis on the community sector; and
o Postponing the new Community Funding Framework implementation until January 2022. No changes to existing funding with community agencies will occur in 2021. Staff will present a revised timeline to Council in the coming months.
o The federal government announced $1.65 million in new funding through the Reaching Home program to help Ottawa’s homelessness sector cover pandemic-related expenses. The City has worked with agencies in the housing and homelessness sector to identify and prioritize their most critical needs and allocated the $1.65 million to 50 agencies to cover extraordinary expenses related to COVID-19 over the next six to eight weeks, including funding for additional staffing, cleaning supplies, food, transportation and IT equipment. Housing and homelessness agencies have been notified of their allocation and should receive their funding by Friday, April 3.
o The federal government announced additional funding of $157.5 million under the Reaching Home program to support people experiencing homelessness during the COVID-19 outbreak. The City has been notified that our 2020-2021 funding allocation will be $4.8 million under Canada’s COVID-19 Economic Response Plan to Support People Experiencing and At Risk of Homelessness to complement the $1.65 million received through Reaching Home for 2019-2020.
Support For the Community:
• Food Security
o Happening now: Community partners are delivering food hampers, hot meals and groceries to seniors and at-risk residents throughout the city, including in the rural areas. Anyone who needs food can call 211.
o Next Steps: The City is assessing food security needs in anticipation of future funding.
• Outreach to Isolated and Vulnerable Residents
o Happening now: Seniors and at-risk residents are receiving wellness phone calls, including the 1,451 residents on the OCH emergency contact list. Options Bytown, Salus and Aging in Place are also calling their tenants for wellness checks.
o Next Steps: The City and community partners will be starting door-to-door wellness checks very soon, starting in West Carleton. The City is joining community partners on a one-stop, bilingual information portal that will support access to grocery and pharmacy delivery, transportation to essential medical appointments, telephone safety checks and Meals on Wheels for isolated seniors, persons with disabilities and other vulnerable residents. The Task Force is looking to find solutions to support those neighbours facing the most barriers – those with no phone, no computer, no internet, limited connectivity and/or peer supports.
• Urgent Transportation
o Happening now: The Champlain Community Support Network agencies are providing transportation to medical appointments and grocery and food pickup for those with financial, transportation, health or mobility challenges.
• Shelter and Homelessness Support
Happening now: Housing Services, Ottawa Inner City Health, local hospitals, shelter providers, housing support services and Ottawa Public Health are working together to ensure suspected COVID-19 cases within the shelter system are quickly assessed, isolated and supported.
▪ Singles: The City is working with single shelter providers to identify space suitable to reduce the overcrowding in the shelter system and to move those most at risk. The City opened the Routier Community Centre as an Isolation Centre on Monday, March 23 to provide space and on-site services for homeless, single men and women who need to self-isolate.
▪ Families: To promote physical distancing in the City’s family shelter system, the City is finding new hotel spaces with kitchen and laundry facilities for families, with 53 additional hotel rooms secured to date. There have been no confirmed cases of COVID-19 in our family shelter or off-site services (hotels and motels), and staff have identified places where families can isolate, should the need arise. There are two alternate spaces for this purpose available immediately and a third alternate space will be available in two weeks.
▪ Youth: The Youth Services Bureau is working with the Children’s Hospital of Eastern Ontario to set-up isolation space for youth between the ages of 16 and 18.
o Next Steps: The City is monitoring the situation at the Routier Community Centre while planning for additional self isolation capacity requirements. The City has secured 29 units with uOttawa that will be operational in the coming week as isolation space for families. Housing Services is waiting for confirmation from the province on an increased, one-time allocation under the Community Homelessness Prevention Program (CHPI) to support, in part, households at risk of, or experiencing homelessness, as a result of COVID-19.
• COVID-19 Related Income Supports and Impact on Rent-Geared-to-Income (RGI)/Social Housing
o Happening now: There are a number of financial support programs for low-income people and those on social assistance listed in the memo. The changes to Ontario Works have already been implemented, including expanded discretionary benefits to deal with the effects of COVID-19. There are new protections for RGI tenants during COVID-19, and staff are working with housing providers to be sure the protections are understood and implemented.
Support For Community Partners:
o The City of Ottawa, United Way and Community Foundation of Ottawa are aligning funding envelopes to coordinate funding to non-profit organizations, where it is needed most and jointly funding Volunteer Ottawa as a one-stop shop for volunteer recruitment, training and placement, to enable a focused approach to addressing the priority need for volunteers in key agencies and across the community.
o The City will work closely with the United Way to support allocation of the recently announced federal funding to assist seniors through this crisis.
o The City has advised the agencies that receive community funding that we will continue to provide funds for the balance of the year to help address the drastic reductions in both donations and volunteers, as well as:
o Dedicating the 2020 budget envelope ($299,000) of unallocated funds set aside to address extraordinary, unexpected contingencies that may arise to support non-profit agencies to respond to critical needs during the COVID-19 situation, address unforeseen emergencies and maintain essential operations where possible;
o Putting the One-Time Non-Renewable Community Project Fund Allocation Process on hold. Decisions will be made about Project Funding when the crisis resolves or when more information is available about emerging needs and the impact of the crisis on the community sector; and
o Postponing the new Community Funding Framework implementation until January 2022. No changes to existing funding with community agencies will occur in 2021. Staff will present a revised timeline to Council in the coming months.
o The federal government announced $1.65 million in new funding through the Reaching Home program to help Ottawa’s homelessness sector cover pandemic-related expenses. The City has worked with agencies in the housing and homelessness sector to identify and prioritize their most critical needs and allocated the $1.65 million to 50 agencies to cover extraordinary expenses related to COVID-19 over the next six to eight weeks, including funding for additional staffing, cleaning supplies, food, transportation and IT equipment. Housing and homelessness agencies have been notified of their allocation and should receive their funding by Friday, April 3.
o The federal government announced additional funding of $157.5 million under the Reaching Home program to support people experiencing homelessness during the COVID-19 outbreak. The City has been notified that our 2020-2021 funding allocation will be $4.8 million under Canada’s COVID-19 Economic Response Plan to Support People Experiencing and At Risk of Homelessness to complement the $1.65 million received through Reaching Home for 2019-2020.
OPH has release this link for any updates for COVID-19 cases in Ottawa
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
April 1st, 2020
Important information regarding park closure - Here is what you can and can't do in parks.
Important information regarding park closure - Here is what you can and can't do in parks.
Here are a couple of examples of signs to be installed in city of Ottawa parks
March 30, 2020
City launches application for property tax relief for those financially impacted by COVID-19
Ottawa – The City has now implemented an interim property tax payment grace period and a new 2020 Property Tax Hardship Deferral Plan to help many residents and businesses who are financially impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City extended a grace period to Wednesday, April 15, with no late payment applied between the original March 19 deadline and the new date for those unable to make payment by the due date. The interim property tax bill covers 50 per cent of the entire property tax bill.
New 2020 Interim Property Tax Hardship Deferral Program
The City has also established a 2020 Interim Property Tax Hardship Deferral Program for qualifying residents, as well as businesses that have an assessed property value of up to $7.5 million – which captures 91 per cent of all commercial properties in Ottawa. The program extends both the interim property tax deadline (March 19) and the final property tax deadline (June 18) to Friday, October 30, 2020.
To qualify, your account would need to have been paid up to date before the interim tax installment. The application deadline is July 31, 2020.
The application form, as well as other qualifying criteria and program information, is available on ottawa.ca/taxrelief.
View, Print and Payment options
Ottawa residents can sign up for paperless billing for property tax and water bills. This is a secure website where you can manage, view, print and pay your bills online. It is free to set up, easy to use and provides residents access to their account information 24 hours a day, 7 days a week. Visit ottawa.ca for more information.
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville lance le programme d’allègement de l’impôt foncier pour les résidents touchés financièrement par la COVID-19
Ottawa – La Ville a maintenant mis en œuvre un délai de grâce pour le paiement de la facture provisoire d'impôt foncier et un nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés afin d'aider les nombreux résidents et entreprises financièrement touchés par la pandémie de COVID-19.
Délai de grâce pour le paiement de la facture provisoire d'impôt foncier
La facture provisoire d'impôt foncier ayant été envoyée à la mi-février, la Ville a mis en œuvre un délai de grâce jusqu'au mercredi 15 avril, sans pénalité pour paiement tardif entre la date limite initiale du 19 mars et la nouvelle date, pour ceux qui sont incapables de faire le paiement à la date d'échéance. La facture provisoire d'impôt foncier représente 50 % de la facture globale d'impôt foncier.
Nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés
La Ville a également établi un Programme 2020 de report du paiement des impôts fonciers en cas de difficultés pour les résidents admissibles ainsi que pour les entreprises ayant une propriété dont la valeur foncière est évaluée jusqu'à 7,5 millions de dollars, ce qui représente 91 % de toutes les propriétés commerciales à Ottawa. Le programme prolonge la date limite de la facture provisoire d'impôt foncier (le 19 mars) et de la facture finale d'impôt foncier (le 18 juin) jusqu'au vendredi 30 octobre 2020.
Pour être admissible, un compte doit avoir été payé à jour avant le versement de l’acompte provisionnel. La date limite pour soumettre une demande est le 31 juillet 2020.
Le formulaire de demande ainsi que d'autres critères d'admissibilité et des renseignements sur le programme sont disponibles sur ottawa.ca/allegementimpotfoncier.
Afficher, imprimer et options de paiement
Les résidents d’Ottawa peuvent s’inscrire à la facturation sans papier de l'impôt foncier et des services d’eau. Il s’agit d’un site Web sécuritaire à partir duquel vous pouvez gérer, consulter, imprimer et payer vos factures. L'inscription est gratuite, c'est facile à utiliser, et les résidents et entreprises peuvent accéder à l'information sur leur compte 24 heures sur 24, 7 jours sur sept. Visitez ottawa.ca pour de plus amples informations.
Les résidents ont plusieurs options pour payer leur facture d'impôt foncier et leur facture d’eau dans le confort de leur domicile et en toute sécurité.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City launches application for property tax relief for those financially impacted by COVID-19
Ottawa – The City has now implemented an interim property tax payment grace period and a new 2020 Property Tax Hardship Deferral Plan to help many residents and businesses who are financially impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City extended a grace period to Wednesday, April 15, with no late payment applied between the original March 19 deadline and the new date for those unable to make payment by the due date. The interim property tax bill covers 50 per cent of the entire property tax bill.
New 2020 Interim Property Tax Hardship Deferral Program
The City has also established a 2020 Interim Property Tax Hardship Deferral Program for qualifying residents, as well as businesses that have an assessed property value of up to $7.5 million – which captures 91 per cent of all commercial properties in Ottawa. The program extends both the interim property tax deadline (March 19) and the final property tax deadline (June 18) to Friday, October 30, 2020.
To qualify, your account would need to have been paid up to date before the interim tax installment. The application deadline is July 31, 2020.
The application form, as well as other qualifying criteria and program information, is available on ottawa.ca/taxrelief.
View, Print and Payment options
Ottawa residents can sign up for paperless billing for property tax and water bills. This is a secure website where you can manage, view, print and pay your bills online. It is free to set up, easy to use and provides residents access to their account information 24 hours a day, 7 days a week. Visit ottawa.ca for more information.
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
- My Service Ottawa portal
- Telephone and online banking through their financial institution
- Debit or credit payment online at ottawa.ca
- Pre-authorized debit
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville lance le programme d’allègement de l’impôt foncier pour les résidents touchés financièrement par la COVID-19
Ottawa – La Ville a maintenant mis en œuvre un délai de grâce pour le paiement de la facture provisoire d'impôt foncier et un nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés afin d'aider les nombreux résidents et entreprises financièrement touchés par la pandémie de COVID-19.
Délai de grâce pour le paiement de la facture provisoire d'impôt foncier
La facture provisoire d'impôt foncier ayant été envoyée à la mi-février, la Ville a mis en œuvre un délai de grâce jusqu'au mercredi 15 avril, sans pénalité pour paiement tardif entre la date limite initiale du 19 mars et la nouvelle date, pour ceux qui sont incapables de faire le paiement à la date d'échéance. La facture provisoire d'impôt foncier représente 50 % de la facture globale d'impôt foncier.
Nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés
La Ville a également établi un Programme 2020 de report du paiement des impôts fonciers en cas de difficultés pour les résidents admissibles ainsi que pour les entreprises ayant une propriété dont la valeur foncière est évaluée jusqu'à 7,5 millions de dollars, ce qui représente 91 % de toutes les propriétés commerciales à Ottawa. Le programme prolonge la date limite de la facture provisoire d'impôt foncier (le 19 mars) et de la facture finale d'impôt foncier (le 18 juin) jusqu'au vendredi 30 octobre 2020.
Pour être admissible, un compte doit avoir été payé à jour avant le versement de l’acompte provisionnel. La date limite pour soumettre une demande est le 31 juillet 2020.
Le formulaire de demande ainsi que d'autres critères d'admissibilité et des renseignements sur le programme sont disponibles sur ottawa.ca/allegementimpotfoncier.
Afficher, imprimer et options de paiement
Les résidents d’Ottawa peuvent s’inscrire à la facturation sans papier de l'impôt foncier et des services d’eau. Il s’agit d’un site Web sécuritaire à partir duquel vous pouvez gérer, consulter, imprimer et payer vos factures. L'inscription est gratuite, c'est facile à utiliser, et les résidents et entreprises peuvent accéder à l'information sur leur compte 24 heures sur 24, 7 jours sur sept. Visitez ottawa.ca pour de plus amples informations.
Les résidents ont plusieurs options pour payer leur facture d'impôt foncier et leur facture d’eau dans le confort de leur domicile et en toute sécurité.
- Portail Mon ServiceOttawa
- Services bancaires par téléphone et en ligne par l’intermédiaire de leur établissement financier
- Paiement par carte de crédit ou de débit en ligne sur Ottawa.ca
- Prélèvement automatique
- Par la poste
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
March 30th, 2020
Effective immediately, in order to keep the pubic safe during the COVID-19 pandemic, Ottawa Bylaw officers will be monitoring and enforcing calls about groups of people in parks, using park facilities, gatherings of more than five people in public or private homes, restaurants that continue to offer dine-in service and any non-essential retail businesses staying open.
Anyone who witnesses any of these issues should call 3-1-1. While Bylaw officers will be approaching these issues with the main goal of educating people, as time goes on, fines of up to $100,000 for individuals, $500,000 for a director of a corporation or $10 million for a corporation itself will be issued.
Bylaw will be working with the Ottawa Police to answer these calls and enforce quarantine orders. Complaints about quarantine orders can be reported to the non-urgent Ottawa Police line at 613-236-1222 ext. 7502.
For more information, check Ottawa.ca
Effective immediately, in order to keep the pubic safe during the COVID-19 pandemic, Ottawa Bylaw officers will be monitoring and enforcing calls about groups of people in parks, using park facilities, gatherings of more than five people in public or private homes, restaurants that continue to offer dine-in service and any non-essential retail businesses staying open.
Anyone who witnesses any of these issues should call 3-1-1. While Bylaw officers will be approaching these issues with the main goal of educating people, as time goes on, fines of up to $100,000 for individuals, $500,000 for a director of a corporation or $10 million for a corporation itself will be issued.
Bylaw will be working with the Ottawa Police to answer these calls and enforce quarantine orders. Complaints about quarantine orders can be reported to the non-urgent Ottawa Police line at 613-236-1222 ext. 7502.
For more information, check Ottawa.ca
March 30, 2020
City accepting donations of personal protective equipment for its COVID-19 response
Ottawa – The City has launched a formal donation process for businesses and residents to donate commercial-grade personal protective equipment (PPE) to protect our emergency responders and front-line workers supporting the COVID-19 pandemic response.This formal donation process has been established in response to the many residents and businesses who have contacted the City through many channels with donation offerings.
The PPE supplies must be commercial-grade and in its original packaging. These items include, but are not limited to:
Homemade personal protective equipment will not be accepted.
To donate, we ask interested businesses and residents to email donations@ottawa.ca and provide information on the items and quantities. The City will review donations offered and arrange with you for a drop-off or pick-up of the items.
The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at COVIDdonations@toh.ca.
How you can help other community agencies and charities
Many community agencies, non-profit organizations and charities are also working to help our community through this COVID-19 pandemic, especially our community’s vulnerable people in need of support. You can contact the agencies with donation of items and monetary contributions.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville accepte des dons d’équipement de protection individuelle dans le cadre de son intervention dans le dossier COVID‑19
Ottawa – La Ville a lancé un processus officiel de dons destinés aux entreprises et aux résidents pour qu’ils fassent don d’équipement de protection individuelle (EPI) de qualité commerciale afin de protéger nos intervenants d’urgence et nos travailleurs de première ligne qui soutiennent l’intervention pendant la pandémie de COVID-19.
Ce processus officiel de don a été établi en réponse aux nombreux résidents et entreprises qui ont communiqué avec la Ville au moyen de nombreux canaux afin de lui offrir des dons.
L’équipement doit être de qualité commerciale et contenus dans leur emballage d’origine. Ces articles comprennent :
Les équipements de protection individuelle faits maison ne seront pas acceptés.
Pour faire un don, nous demandons aux entreprises et aux résidents intéressés d’envoyer un courriel à donations@ottawa.ca et de fournir des renseignements sur les articles et les quantités. La Ville examinera les offres de dons et prendra des dispositions avec vous en ce qui concerne le dépôt ou le retrait des articles.
La Ville est également en communication constante avec l’Hôpital d’Ottawa, qui recueille, traite et entrepose tout l’équipement médical offert pour aider à fournir les nombreux employés de la santé de première ligne de la région de l’Est de l’Ontario qui interviennent au cours de la pandémie. Vous pouvez communiquer avec l’Hôpital d’Ottawa à COVIDdonations@toh.ca.
Comment aider les autres organismes communautaires et de bienfaisance
De plus, de nombreux organismes communautaires, organismes sans but lucratif et organismes de bienfaisance s’efforcent également d’aider notre collectivité à faire face à cette pandémie de COVID-19, en particulier les personnes vulnérables de notre collectivité qui ont besoin d’aide. Vous pouvez communiquer avec les organismes en leur faisant des dons d’articles et des contributions monétaires.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City accepting donations of personal protective equipment for its COVID-19 response
Ottawa – The City has launched a formal donation process for businesses and residents to donate commercial-grade personal protective equipment (PPE) to protect our emergency responders and front-line workers supporting the COVID-19 pandemic response.This formal donation process has been established in response to the many residents and businesses who have contacted the City through many channels with donation offerings.
The PPE supplies must be commercial-grade and in its original packaging. These items include, but are not limited to:
- N95 masks (1870+ or 1805)
- Surgical masks
- Procedural masks
- Face shields
- Gloves
- Protective gowns
- Protective goggles and glasses
- Hand sanitizers
- Disinfectant wipes
Homemade personal protective equipment will not be accepted.
To donate, we ask interested businesses and residents to email donations@ottawa.ca and provide information on the items and quantities. The City will review donations offered and arrange with you for a drop-off or pick-up of the items.
The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at COVIDdonations@toh.ca.
How you can help other community agencies and charities
Many community agencies, non-profit organizations and charities are also working to help our community through this COVID-19 pandemic, especially our community’s vulnerable people in need of support. You can contact the agencies with donation of items and monetary contributions.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville accepte des dons d’équipement de protection individuelle dans le cadre de son intervention dans le dossier COVID‑19
Ottawa – La Ville a lancé un processus officiel de dons destinés aux entreprises et aux résidents pour qu’ils fassent don d’équipement de protection individuelle (EPI) de qualité commerciale afin de protéger nos intervenants d’urgence et nos travailleurs de première ligne qui soutiennent l’intervention pendant la pandémie de COVID-19.
Ce processus officiel de don a été établi en réponse aux nombreux résidents et entreprises qui ont communiqué avec la Ville au moyen de nombreux canaux afin de lui offrir des dons.
L’équipement doit être de qualité commerciale et contenus dans leur emballage d’origine. Ces articles comprennent :
- les masques N95 (1870+ ou 1805)
- les masques chirurgicaux
- les masques de procédure
- les écrans faciaux
- les gants
- les robes de protection
- les lunettes de protection
- les désinfectant pour les mains
- les lingettes désinfectantes
Les équipements de protection individuelle faits maison ne seront pas acceptés.
Pour faire un don, nous demandons aux entreprises et aux résidents intéressés d’envoyer un courriel à donations@ottawa.ca et de fournir des renseignements sur les articles et les quantités. La Ville examinera les offres de dons et prendra des dispositions avec vous en ce qui concerne le dépôt ou le retrait des articles.
La Ville est également en communication constante avec l’Hôpital d’Ottawa, qui recueille, traite et entrepose tout l’équipement médical offert pour aider à fournir les nombreux employés de la santé de première ligne de la région de l’Est de l’Ontario qui interviennent au cours de la pandémie. Vous pouvez communiquer avec l’Hôpital d’Ottawa à COVIDdonations@toh.ca.
Comment aider les autres organismes communautaires et de bienfaisance
De plus, de nombreux organismes communautaires, organismes sans but lucratif et organismes de bienfaisance s’efforcent également d’aider notre collectivité à faire face à cette pandémie de COVID-19, en particulier les personnes vulnérables de notre collectivité qui ont besoin d’aide. Vous pouvez communiquer avec les organismes en leur faisant des dons d’articles et des contributions monétaires.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City Park Usage during the COVID-19 Pandemic
We have been contacted by residents asking questions regarding park usage. The below is the latest information we have from Ottawa Public Health. As we continue to deal with the COVID-19 pandemic a reminder that while public parks are great for your physical and mental well-being, you still must maintain physical distancing.
The city of Ottawa is asking that you avoid using playground equipment, and activities involving teams/groups is not permitted at this time.
Playground equipment includes: Play structures, swings, slides, climbers, adult fitness stations, benches and picnic tables.
Park equipment is not being cleaned at this time and could potentially spread the virus.
Amenities such as basketball courts and skate parks are also not to be used at this time.
While I understand that these safety precautions aren’t the easiest to follow at the moment, they are needed to ensure we try to stop the spread of the virus in our communities. Feel free to continue to jog, walk, bike in any of Kanata South’s many parks, as long as you practice safe physical distancing.
While I personally understand how challenging this can be for parents and grandparents with younger children, we need to do this for their safety as well as our own.
For up to date information regarding the Covid-19 virus, please visit www.OttawaPublicHealth.ca
We have been contacted by residents asking questions regarding park usage. The below is the latest information we have from Ottawa Public Health. As we continue to deal with the COVID-19 pandemic a reminder that while public parks are great for your physical and mental well-being, you still must maintain physical distancing.
The city of Ottawa is asking that you avoid using playground equipment, and activities involving teams/groups is not permitted at this time.
Playground equipment includes: Play structures, swings, slides, climbers, adult fitness stations, benches and picnic tables.
Park equipment is not being cleaned at this time and could potentially spread the virus.
Amenities such as basketball courts and skate parks are also not to be used at this time.
While I understand that these safety precautions aren’t the easiest to follow at the moment, they are needed to ensure we try to stop the spread of the virus in our communities. Feel free to continue to jog, walk, bike in any of Kanata South’s many parks, as long as you practice safe physical distancing.
While I personally understand how challenging this can be for parents and grandparents with younger children, we need to do this for their safety as well as our own.
For up to date information regarding the Covid-19 virus, please visit www.OttawaPublicHealth.ca
March 26, 2020
City launches Buy Local promotional campaign and web page to support Ottawa’s small businesses
Ottawa – In partnership with its Economic Partners Taskforce, the City of Ottawa today launched the first phase of an online promotional campaign to help local businesses during these challenging times.
The campaign encourages residents to support their favourite small businesses by taking immediate and concrete steps now:
- Buy from local businesses online.
- Purchase gift cards from local businesses to use later.
- Order delivery or takeout from area restaurants.
- Send local businesses messages of support on social media.
These actions will help local shops, restaurants and services by providing them with critical income during this challenging period.
The campaign includes targeted ads that will reach residents on several online platforms over the coming weeks and direct them to ottawa.ca/buylocal. There, residents will find links to sites listing businesses serving customers virtually or providing takeout and meal delivery.
The City is also launching a web page on ottawa.ca to provide businesses with access to essential information and support programs. The page will have links to provincial and federal assistance programs, as well as details on measures offered by the City to help businesses in the coming weeks and months. This includes the property tax deferral and other relief measures that Council approved at its meeting on March 25.
Quotes
“Ottawa is a caring community and clearly recognizes the impact the COVID-19 pandemic is having on our small businesses, their owners and employees. These shops, restaurants and services are the foundation of our local economy. Any support residents can provide during these challenging times will help businesses continue to operate online and keep staff employed.”
-Mayor Jim Watson, Chair of the Economic Partners Task Force
“The Economic Partners Task Force includes several of Ottawa’s key business organizations that are assisting the City in identifying emerging issues impacting the local economy and opportunities to help our small business community. Their contributions will help create momentum as we move to the economic recovery phase. In the meantime, the City and our economic partners are committed to doing whatever we can to support our local businesses in this time of need.”
-Councillor Eli El-Chantiry, Co-Chair of the Economic Partners Task Force and Council Liaison to Ottawa’s Business Improvement Areas
For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.
___________________________________________________
Le 26 mars 2020
La Ville lance une campagne publicitaire faisant la promotion des achats locaux et une page Web pour appuyer les petites entreprises d’Ottawa
Ottawa – En partenariat avec le Groupe de travail des partenaires économiques, la Ville d’Ottawa a lancé aujourd’hui la première phase d’une campagne publicitaire en ligne visant à aider les entreprises locales en ces temps difficiles.
La campagne encourage les résidents à soutenir leurs petites entreprises favorites en prenant immédiatement des mesures concrètes :
- acheter en ligne auprès d’entreprises locales;
- acheter des cartes-cadeaux auprès d’entreprises locales qui pourront être utilisées plus tard;
- faire livrer par des restaurants locaux ou aller à leur comptoir pour emporter;
- envoyer aux entreprises locales des messages de soutien sur les médias sociaux.
Ces mesures aideront les magasins, les restaurants et les services locaux en leur procurant des revenus critiques pendant cette période difficile.
La campagne comprend des publicités ciblées qui joindront les résidents sur plusieurs plateformes en ligne au cours des prochaines semaines et les dirigeront vers ottawa.ca/acheterlocal. Les résidents y trouveront des liens vers des sites qui répertorient les entreprises qui servent leurs clients virtuellement ou qui fournissent des plats et des repas pour emporter.
La Ville lance également une page Web sur ottawa.ca pour donner aux entreprises l’accès à des renseignements essentiels et de programmes de soutien. La page comprend des liens vers les programmes d’aide provinciaux et fédéraux, ainsi que des détails sur les mesures offertes par la Ville pour aider les entreprises au cours des prochaines semaines et des prochains mois. Ces renseignements comprennent le report de l’impôt foncier et les autres mesures d’allègement que le Conseil a approuvé à sa réunion du 25 mars.
Citations
« Ottawa est une collectivité bienveillante et reconnaît clairement les répercussions de la pandémie de COVID-19 sur nos petites entreprises, leurs propriétaires et employés. Ces magasins, restaurants et services sont le fondement de notre économie locale. Tout soutien que les résidents peuvent apporter en ces temps difficiles aidera les entreprises à continuer à exercer leurs activités en ligne et leur personnel à conserver leur emploi. »
- Le maire Jim Watson, président du Groupe de travail des partenaires économiques
« Le Groupe de travail des partenaires économiques comprend plusieurs des principales associations d’entreprises d’Ottawa qui aident la Ville à cerner les nouveaux enjeux qui ont une incidence sur l’économie locale et les possibilités d’aider notre communauté de petites entreprises. Leurs contributions contribueront à donner un élan au fur et à mesure que nous approcherons de la phase de reprise économique. Entre-temps, la Ville et nos partenaires économiques sont résolus à faire tout ce qu’ils peuvent pour soutenir nos entreprises locales en cette période difficile. »
- Le conseiller Eli El-Chantiry, coprésident du Groupe de travail des partenaires économiques et agent de liaison avec la Coalition des zones d’amélioration commerciale d’Ottawa.
Pour obtenir de plus amples renseignements sur les programmes et les services de la Ville, visitez le site, à ottawa.ca, ou composez le 3-1-1 (ATS : 613-580-2401). Vous pouvez aussi entrer en contact avec nous sur Facebook, Twitter et Instagram.
March 25th, 2020
Mayor Watson declares state of emergency for Ottawa due to COVID-19
Ottawa – Mayor Jim Watson today declared a state of emergency for the City of Ottawa due to the spread of COVID-19 in Ottawa. This aligns with Ontario Premier Doug Ford’s announcement on Monday, March 23 that he is expanding Ontario’s state of emergency to shut down all non-essential services.
Declaring a state of emergency will help the City deploy its emergency operations and staff in a more nimble fashion. It will also enable a more flexible procurement process, which will help purchase equipment required by frontline workers and first responders as it becomes available in the coming weeks.
Ottawa Public Health now has laboratory confirmation of the community spread of COVID-19 in Ottawa. We are also starting to see cases among health care workers who have not traveled or been a close contact of a confirmed case. Ottawa Public Health recommends all residents practise physical (social) distancing or self-isolate, if applicable, to help stop the spread of the virus. Information about laboratory confirmed cases of COVID-19 is available on OttawaPublicHealth.ca/Coronavirus.
Following the declaration, the City formally requested the Province of Ontario to give the City flexibility to manage movement of staff, to redeploy resources, to support essential services and to be adaptable as this situation continues to evolve rapidly.
The most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you have respiratory symptoms, such as a fever or cough:
If you are returning from travel:
All Ottawa residents, except those listed above, should:
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________
Le 25 mars 2020
Le maire Watson déclare l’état d’urgence à Ottawa en raison de la COVID-19
Ottawa – Aujourd’hui, le maire Jim Watson a déclaré que la Ville d’Ottawa est en état d’urgence en raison de la propagation de COVID-19 à Ottawa. Il donne ainsi suite à la décision du premier ministre de l’Ontario Doug Ford qui, le lundi 23 mars, a décrété l’état d’urgence pour fermer tous les services non essentiels de la province.
La déclaration de l’état d’urgence permettra à la Ville de déployer plus prestement ses opérations d’urgence et son personnel. Le processus d’approvisionnement sera également plus flexible, ce qui favorisera l’achat de l’équipement dont les travailleurs de première ligne et les premiers intervenants auront besoin, au fur et à mesure de sa disponibilité au cours des prochaines semaines.
Santé publique Ottawa a obtenu confirmation en laboratoire de la propagation de COVID-19 dans les collectivités d’Ottawa. De plus, de nouveaux cas sont apparus chez les travailleurs de la santé qui ont contracté la maladie sans avoir voyagé ni avoir été en contact direct avec un cas confirmé. Santé publique Ottawa recommande à tous les résidents de pratiquer la distanciation physique (sociale) ou l'auto-isolement, le cas échéant, pour aider à arrêter la propagation du virus. Des informations sur les cas de COVID-19 confirmés en laboratoire sont disponibles sur le site SantePubliqueOttawa.ca/CoronavirusFR.
Après la déclaration, la Ville a officiellement demandé à la province de l’Ontario de lui donner une certaine flexibilité pour faciliter le roulement du personnel, redéployer les ressources, appuyer les services essentiels et s’adapter à l’évolution rapide de la situation.
Les renseignements les plus récents seront communiqués aux résidents sur ottawa.ca et dans les médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur la COVID-19 à Ottawa, sur le site santepubliqueottawa.ca.
Voici ce que vous pouvez faire
Pour les personnes présentant des symptômes respiratoires, tels que fièvre ou toux :
Pour les personnes qui reviennent d'un voyage :
Pour tous les résidents d'Ottawa, sauf ceux énumérés ci-dessus :
Pour obtenir de plus amples renseignements sur les programmes et services de la Ville, veuillez consulter le site ottawa.ca ou composer le 3-1-1 (ATS : 613-580-2401). Vous pouvez également communiquer avec nous sur Facebook, Twitter et Instagram.
Mayor Watson declares state of emergency for Ottawa due to COVID-19
Ottawa – Mayor Jim Watson today declared a state of emergency for the City of Ottawa due to the spread of COVID-19 in Ottawa. This aligns with Ontario Premier Doug Ford’s announcement on Monday, March 23 that he is expanding Ontario’s state of emergency to shut down all non-essential services.
Declaring a state of emergency will help the City deploy its emergency operations and staff in a more nimble fashion. It will also enable a more flexible procurement process, which will help purchase equipment required by frontline workers and first responders as it becomes available in the coming weeks.
Ottawa Public Health now has laboratory confirmation of the community spread of COVID-19 in Ottawa. We are also starting to see cases among health care workers who have not traveled or been a close contact of a confirmed case. Ottawa Public Health recommends all residents practise physical (social) distancing or self-isolate, if applicable, to help stop the spread of the virus. Information about laboratory confirmed cases of COVID-19 is available on OttawaPublicHealth.ca/Coronavirus.
Following the declaration, the City formally requested the Province of Ontario to give the City flexibility to manage movement of staff, to redeploy resources, to support essential services and to be adaptable as this situation continues to evolve rapidly.
The most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you have respiratory symptoms, such as a fever or cough:
- You must self-isolate for 14 days, or 24 hours after your symptoms have fully resolved, whichever is longer.
- You must not leave your home.
- If your symptoms are worsening to a point where you cannot manage at home, please visit your nearest emergency department.
If you are returning from travel:
- You must self-isolate for 14 days. Do not go to community settings, including the grocery store. If you need groceries or other essential items, have a family member, friend or neighbour get them for you and leave the items at your door.
- If you have respiratory symptoms, follow the guidance in the section above.
- If you do not have symptoms, practice physical (social) distancing as outlined below.
All Ottawa residents, except those listed above, should:
- Practice physical (social) distancing.
- Household contacts (people you live with) do not need to distance from each other unless they are sick or have travelled within the past 14 days.
- Avoid all non-essential trips in the community.
- Cancel all group gatherings.
- Connect via phone, video chat or social media instead of in person.
- Talk to your employer about working from home, if possible.
- Avoid visiting elderly friends or relatives unless the visit is essential.
- Avoid crowds and maintain a distance of two metres from other people when you go outside, like to take a walk.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________
Le 25 mars 2020
Le maire Watson déclare l’état d’urgence à Ottawa en raison de la COVID-19
Ottawa – Aujourd’hui, le maire Jim Watson a déclaré que la Ville d’Ottawa est en état d’urgence en raison de la propagation de COVID-19 à Ottawa. Il donne ainsi suite à la décision du premier ministre de l’Ontario Doug Ford qui, le lundi 23 mars, a décrété l’état d’urgence pour fermer tous les services non essentiels de la province.
La déclaration de l’état d’urgence permettra à la Ville de déployer plus prestement ses opérations d’urgence et son personnel. Le processus d’approvisionnement sera également plus flexible, ce qui favorisera l’achat de l’équipement dont les travailleurs de première ligne et les premiers intervenants auront besoin, au fur et à mesure de sa disponibilité au cours des prochaines semaines.
Santé publique Ottawa a obtenu confirmation en laboratoire de la propagation de COVID-19 dans les collectivités d’Ottawa. De plus, de nouveaux cas sont apparus chez les travailleurs de la santé qui ont contracté la maladie sans avoir voyagé ni avoir été en contact direct avec un cas confirmé. Santé publique Ottawa recommande à tous les résidents de pratiquer la distanciation physique (sociale) ou l'auto-isolement, le cas échéant, pour aider à arrêter la propagation du virus. Des informations sur les cas de COVID-19 confirmés en laboratoire sont disponibles sur le site SantePubliqueOttawa.ca/CoronavirusFR.
Après la déclaration, la Ville a officiellement demandé à la province de l’Ontario de lui donner une certaine flexibilité pour faciliter le roulement du personnel, redéployer les ressources, appuyer les services essentiels et s’adapter à l’évolution rapide de la situation.
Les renseignements les plus récents seront communiqués aux résidents sur ottawa.ca et dans les médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur la COVID-19 à Ottawa, sur le site santepubliqueottawa.ca.
Voici ce que vous pouvez faire
Pour les personnes présentant des symptômes respiratoires, tels que fièvre ou toux :
- Vous devez vous isoler pendant 14 jours ou 24 heures après la disparition complète des symptômes, la période la plus longue étant retenue.
- Vous ne devez pas quitter votre domicile.
- Si vos symptômes s'aggravent au point de ne plus pouvoir être pris en charge à domicile, veuillez vous rendre au service des urgences le plus proche.
Pour les personnes qui reviennent d'un voyage :
- Vous devez vous isoler pendant 14 jours. N'allez pas dans des lieux communautaires, y compris à l'épicerie. Si vous avez besoin de provisions ou d'autres articles essentiels, demandez à un membre de votre famille, à un ami ou à un voisin de le faire pour vous et laissez les articles à la porte.
- Si vous avez des symptômes respiratoires, suivez les conseils de la section ci-dessus.
- Si vous ne présentez pas de symptômes, pratiquez une distanciation physique (sociale) – voir ci-dessous.
Pour tous les résidents d'Ottawa, sauf ceux énumérés ci-dessus :
- Pratiquez la distanciation physique (sociale).
- Évitez tous les déplacements non essentiels dans la communauté.
- Les membres du ménage (les personnes avec lesquelles vous vivez) n'ont pas besoin de s'éloigner les uns des autres, sauf s'ils sont malades ou ont voyagé au cours des 14 derniers jours.
- Annulez tous les rassemblements de groupes.
- Se connecter par téléphone, chat vidéo ou médias sociaux plutôt qu'en personne.
- Parlez à votre employeur du travail à domicile (si possible).
- Évitez de rendre visite à des amis ou à des parents âgés, sauf si la visite est indispensable.
- Vous pouvez aller dehors (par exemple – pour faire une promenade). Pendant que vous êtes dehors, évitez les foules et maintenez une distance de deux mètres par rapport à votre entourage.
Pour obtenir de plus amples renseignements sur les programmes et services de la Ville, veuillez consulter le site ottawa.ca ou composer le 3-1-1 (ATS : 613-580-2401). Vous pouvez également communiquer avec nous sur Facebook, Twitter et Instagram.
OC Transpo – Changes to Service Levels
All levels of government and public health authorities are issuing a strong message for all Canadians to practice social distancing to slow the spread of COVID-19 in our communities.
To date, OC Transpo has maintained normal levels of O-Train, bus, and Para Transpo service. We have been monitoring ridership levels closely and have noticed a drop of between 70 and 90 percent in customer volumes.
Maintaining service to all neighbourhoods and to essential services, such as grocery stores, pharmacies and hospitals, at levels that will still allow customers to safely space themselves out on trains and buses and maintain social distancing continues to be a priority.
With reduced ridership and COVID-19 potential impacts to the workforce, an adjustment to our multi-modal transit system is required to sustain and continue to provide the service while at the same time ensuring levels of service that enable social distancing
In consultation with our Union partners, we are able to introduce changes to O-Train, bus, and Para Transpo service, while being careful to align with the objectives that are noted above.
Starting this week, OC Transpo will be adjusting service levels on routes across the system. Please note the individual start dates for the different modes:
Conventional Bus
As of Monday, March 30:
- Service will continue to be provided in all neighborhoods’;
- Weekday service will move to Saturday service levels on many routes;
- Many routes, which normally operate only on weekdays, will continue to run but at modified service levels;
- Rural weekly Shopper services will continue as usual;
- The first trip in the morning will be later than usual on many routes;
- Saturday and Sunday service will operate as usual; and,
- Complete schedules and details of changes on specific routes will be available later this week on octranspo.com.
O-Train Line 1, the Confederation Line
As of Friday, March 27:
- On Fridays, service will run until 1:00 a.m. on Saturday morning, and overnight bus service will be available from that time;
- Otherwise, service start and end times will remain the same;
- Trains will arrive every 6 to 8 minutes at peak periods and every 10 to 16 minutes at other times of the day and on weekends;
- The number of dedicated R1 buses is being reduced to align with changed service levels on Line 1 and,
- Staffing levels of the red-vested O-Train Ambassadors have been scaled back.
As of Wednesday, March 25:
- Trains will arrive every 15 minutes at all times;
- Service start and end times will remain the same; and,
- As we have done on our buses and Line 1 trains to protect the health of our operators and customers, we will be installing tape on Line 2 trains to block the area closest to the operator cab from the rest of the train.
Para Transpo
As of Tuesday March 24:
- All trip requests made a day in advance are being accommodated;
- Most trips are being operated with only one customer on board, to allow for social distancing; and,
- Service levels are being managed according to demand.
We will continue to monitor ridership levels closely and are ready to adjust again as necessary to continue to protect the health and safety of our staff and customers. If operators report crowding on any services, we are ready to respond with spare vehicles. Some transit customers may experience longer walks, longer wait times, longer travel times or additional transfers as part of their trip. This plan may be adjusted as the COVID-19 situation evolves.
Finally, Metrolinx has extended the deadline to cancel autorenewal of April monthly transit passes to Friday, March 27 at 11:59 pm. This will give customers more time to cancel their monthly pass, should they wish. Customers can change their autorenew settings at Prestocard.ca.
We will be communicating these changes and the extended deadline to our customers. Messaging will be distributed through all our communications channels as quickly as it can be produced, prioritizing our web and social media channels.
_____________________________________________________________________
Tous les ordres de gouvernement et les autorités de santé publique envoient un message fort à tous les Canadiens pour qu’ils prennent des mesures d’éloignement social afin de ralentir la propagation de la COVID-19 dans nos collectivités.
À ce jour, OC Transpo a maintenu des niveaux normaux de service pour l’O-Train, les autobus et Para Transpo. Nous avons suivi de près les niveaux d’achalandage et avons remarqué une baisse de 70 % à 90 % du volume de clients.
Le maintien des services dans tous les quartiers et des services essentiels, comme les épiceries, les pharmacies et les hôpitaux, à des niveaux qui permettront encore aux clients de s’installer en toute sécurité dans les trains et les autobus et de respecter l’éloignement social demeure une priorité.
Compte tenu de la réduction de l’achalandage et des répercussions potentielles de la COVID-19 sur la main-d’œuvre, il faut adapter notre réseau de transport multimodal pour maintenir le service et continuer à l’assurer, tout en garantissant des niveaux de service qui permettent de respecter l’éloignement social.
En consultation avec nos partenaires syndicaux, nous sommes en mesure d’apporter des changements au service d’O-Train, d’autobus et de Para Transpo, tout en veillant à nous aligner sur les objectifs mentionnés ci-dessus.
À partir de cette semaine, OC Transpo ajustera les niveaux de service des circuits dans l’ensemble du réseau. Veuillez noter les dates de début spécifiques aux différents modes de transport :
Autobus conventionnels
À compter de lundi 30 mars :
- Le service demeurera offert dans tous les quartiers;
- Le service en semaine passera aux niveaux de service du samedi pour de nombreux circuits;
- De nombreux circuits qui ne fonctionnent normalement que les jours de semaine continueront de fonctionner, mais à des niveaux de service modifiés;
- Les services Bus-o-emplettes offerts aux collectivités rurales seront maintenus comme d’habitude;
- Le premier voyage du matin sera plus tardif que d’habitude pour plusieurs circuits;
- Le service du samedi et du dimanche fonctionnera comme d’habitude;
- Les horaires intégraux et les détails des changements apportés à des circuits précis seront disponibles plus tard sur OCTranspo.com.
Ligne 1 de l’O-Train – Confédération
À compter de vendredi 27 mars :
- Les vendredis, le service sera assuré jusqu’à 1 h le samedi matin et un service d’autobus de nuit sera disponible à compter de cette heure;
- Sinon, les heures de début et de fin de service resteront les mêmes;
- Les trains arrivent toutes les 6 à 8 minutes aux heures de pointe et toutes les 10 à 16 minutes aux autres heures de la journée et la fin de semaine;
- Le nombre d’autobus R1 exclusifs est réduit pour correspondre aux nouveaux niveaux de service de la ligne 1;
- Les effectifs des ambassadeurs de l’O-Train aux vestes rouges ont été réduits.
À compter de mercredi 25 mars :
- Les trains arriveront toutes les 15 minutes en tout temps;
- Les heures de début et de fin de service resteront les mêmes;
- Comme nous l’avons déjà appliqué à nos autobus et aux trains de la ligne 1 pour protéger la santé de nos chauffeurs, conducteurs et clients, nous installerons des bandes sur les trains de la ligne 2 pour bloquer la zone la plus proche de la cabine du conducteur afin de l’isoler du reste du train.
Para Transpo
À compter de mardi 24 mars :
- Toutes les demandes de voyage déposées une journée à l’avance sont satisfaites;
- La plupart des voyages sont effectués avec un seul client à bord, ce qui permet de respecter l’éloignement social;
- Les niveaux de service sont gérés en fonction de la demande.
Nous continuerons de surveiller de près les niveaux de passagers et nous sommes prêts à nous adapter de nouveau, au besoin, pour continuer à protéger la santé et la sécurité de notre personnel et de nos clients. Si les conducteurs ou les chauffeurs signalent un achalandage accru pour l’un ou l’autre des services, nous sommes prêts à intervenir à l’aide de véhicules additionnels. Certains clients du transport en commun pourraient devoir marcher sur de plus longues distances, attendre plus longtemps, se déplacer plus longtemps à bord du service ou devoir prendre des correspondances additionnelles. Ce plan peut être ajusté à mesure que la situation entourant la COVID-19 évolue.
Enfin, Metrolinx a prolongé la date limite d’annulation du renouvellement automatique des laissez-passer mensuels d’avril jusqu’au vendredi 27 mars à 23 h 59. Cela donnera aux clients plus de temps pour annuler leur laissez-passer mensuel, s’ils le souhaitent. Les clients peuvent modifier leurs réglages de renouvellement automatique à l’adresse Prestocard.ca.
Nous communiquerons ces changements et les nouvelles échéances à nos clients. Les messages seront disséminés au moyen de toutes nos plateformes de communication aussi rapidement que possible, en donnant la priorité à nos communications par Internet et par médias sociaux.
Province to revise electricity rates during COVID-19 pandemic
Today, the provincial government announced its decision to suspend winter Time-of-Use electricity pricing and periods. Effective immediately, Ontario electricity customers will pay only the off-peak rate (10.1 cents/kWh) for the electricity they consume. During this 45-day period, farms, small businesses and residential customers will not be billed at on-peak (20.8 cents/kWh) or mid-peak (14.4 cents/kWh) rates.
The estimated impact on the average monthly residential bill is $16.13 (or $24.20 over the 45-day period), but will depend on a customer’s total consumption and consumption behaviours.
The estimated impact on the average monthly small business bill, for RPP customers with a monthly consumption of 10,000 kWh could see a reduction of $308 on a monthly bill (or $462 over the 45-day period).
As per my March 16 email to you, Hydro Ottawa has been working closely with the Ontario Energy Board and Ontario Ministry of Energy, Northern Development and Mines, to address customer concerns about managing electricity costs; including championing this as a possibility.
I applaud this decision by the Ontario government to provide customers with further relief during this challenging time. Moving to off-peak rates is the right thing to do to help our community focus on what’s important – and that’s staying safe and staying at home.
As you know, Hydro Ottawa has already taken pro-active measures to support customers, including:
• Extending the provincial winter disconnection ban scheduled to end on April 30, 2020, by an additional three months (July 31, 2020) for all residential and commercial customers;
• Suspending all collection actions until July 31, 2020;
• Offering flexible payment plans in order to provide customers with more time to pay outstanding balances on their account if needed; and
• Reminding customers experiencing financial hardship that we offer several financial assistance programs, including emergency relief.
Today, the provincial government announced its decision to suspend winter Time-of-Use electricity pricing and periods. Effective immediately, Ontario electricity customers will pay only the off-peak rate (10.1 cents/kWh) for the electricity they consume. During this 45-day period, farms, small businesses and residential customers will not be billed at on-peak (20.8 cents/kWh) or mid-peak (14.4 cents/kWh) rates.
The estimated impact on the average monthly residential bill is $16.13 (or $24.20 over the 45-day period), but will depend on a customer’s total consumption and consumption behaviours.
The estimated impact on the average monthly small business bill, for RPP customers with a monthly consumption of 10,000 kWh could see a reduction of $308 on a monthly bill (or $462 over the 45-day period).
As per my March 16 email to you, Hydro Ottawa has been working closely with the Ontario Energy Board and Ontario Ministry of Energy, Northern Development and Mines, to address customer concerns about managing electricity costs; including championing this as a possibility.
I applaud this decision by the Ontario government to provide customers with further relief during this challenging time. Moving to off-peak rates is the right thing to do to help our community focus on what’s important – and that’s staying safe and staying at home.
As you know, Hydro Ottawa has already taken pro-active measures to support customers, including:
• Extending the provincial winter disconnection ban scheduled to end on April 30, 2020, by an additional three months (July 31, 2020) for all residential and commercial customers;
• Suspending all collection actions until July 31, 2020;
• Offering flexible payment plans in order to provide customers with more time to pay outstanding balances on their account if needed; and
• Reminding customers experiencing financial hardship that we offer several financial assistance programs, including emergency relief.
Ottawa Public Health has just added a new page to their website displaying all the confirmed cases in Ottawa and all the indeterminate cases. The link to the page can be found below.
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
Dear residents of the City of Ottawa,
The past week has seen a very quick escalation from all levels of government in response to the COVID-19 situation. I want to publicly respond to a few common questions and concerns to help provide clarity on our approach at the local level.
As a reminder, please visit our website OttawaPublicHealth.ca/Coronavirus for local information about COVID-19, including assessment and testing in Ottawa, self-isolation and social distancing. Due to high call volumes please try to not call unless you have read the website first.
Testing and Assessment
The present goals of testing for COVID-19 are to detect the virus in our community and also limit the spread of the virus. Lab testing helps us estimate cases in the community. For each laboratory-confirmed case related to travel, there is a likelihood that at least an equal number of travel-related cases are undetected. Based on current confirmed cases, whose onset of illness is in the past, there could potentially be anywhere between 200 to 1000 undetected causes in the community now. We do not yet have laboratory-confirmed community spread, though we do see cases giving rise to cases in close contacts. With this information, I am communicating to all people in Ottawa that we need to act as if the virus is here, circulating in our community.
The testing isn’t able to track down each case in our community because the mild illness the majority of people experience is not distinguishable from common colds and we cannot test large numbers. Having a COVID-19 test result or not does not change the actions that individuals in the community need to take – if ill with a respiratory illness, stay home – and for all of us, now is the time to limit our interactions with others as much as possible.
The current COVID-19 testing provides a pulse check and helps us make decisions about our next steps to control the spread of COVID-19. It also helps limit spread COVID-19 by the highest risk cases. Self-isolation and social distancing are effective strategies for slowing the spread at the community level.
Check our website to learn more about when to self-isolate and when to go for testing: OttawaPublicHealth.ca/Coronavirus. You do not need a referral from Ottawa Public Health to get tested for COVID-19. At a high level:
· If you are a return traveler (including travel to the United States of America) OR have MILD symptoms – you MUST self-isolate. Most people with MILD symptoms will recover at home with no issues. You are helping limit the spread of the virus by staying at home.
· For now (this may change), our priority is to test people with escalating symptoms AND travel history within 14 days OR close contact with someone with COVID-19.
· We are also prioritizing ruling out COVID-19 in workers, such as health-care workers or Long-Term Care Homes.
In the future, the goals of COVID-19 testing are likely to shift towards being used to limit outbreaks in settings of high risk. The focus of testing would turn to health care and essential workers, hospitalized patients, long-term care homes, correctional facilities and other situations where the result is helpful to direct public health actions.
Social Distancing
Social distancing refers to creating physical distance between ourselves so that we can limit the spread of the virus. Social distancing by all is IMPERATIVE to limit transmission in the community, to protect vulnerable populations and outbreaks in institutions. We must “flatten the curve” so we don’t see spikes in cases. By this, I mean that we want to slow down transmission of the virus and lessen the number of cases in the community that happen at the same time, so that our health system continues to work properly. Having a sharp increase of cases in a small timeframe will overload our healthcare resources and have more severe impacts on our community. Social distancing is important for everyone at this time, but especially important for our older adult community (55+). Do NOT gather in groups of 10 or more. Practice social distancing. Social distancing does not mean emotional distancing. Check in with others by phone or other technology. Check in with yourself. It’s ok not to be ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311 if needed.
Case Management and Privacy
We have received many questions from people who feel they are at risk, including many people expressing concern about being in the same location as someone who has tested positive for COVID-19 or who may have symptoms of COVID-19.
I would like to clarify a few points:
· Given the transmission of COVID-19, we are all at risk. Social distancing, proper hand hygiene, not touching your face and self-isolation (when directed) are the best ways to reduce your personal risk at this time.
· A close contact of a case of COVID-19, is someone who has lived with, provided care for, or spent longer periods of time with someone who has tested positive for COVID-19.Case and contact management if a role of public health to help identify who may have been in close contact with a confirmed case. Ottawa Public Health will contact you directly if you have been identified as a close contact.
· OPH works closely with each confirmed case of COVID-19 to create a list of close contacts that require follow-up. If you have been contacted by Ottawa Public Health, follow the advice provided to you by the nurse.
· If you have not been contacted by Ottawa Public Health, please do not assume that you are a close contact. Continue to take social distancing and other precautions and, if needed based on the guidance on OttawaPublicHealth.ca/Coronavirus, follow self-isolation or testing directions.
Regarding privacy, Ottawa Public Health will not comment about any specifics around an individual case of COVID-19. We encourage others to not pursue this information unless an individual issues their own statement to this effect. Ottawa Public Health will contact you directly if you are a close contact.
The reportable information that we are required to share with the Ministry of Health:
· Patient age and gender
· Transmission (community, travel or close contact)
· Status (self-isolating, hospitalized, etc.)
Fraud concerns
I have been made aware that certain residents have received a phone call asking for credit card information from Ottawa Public Health (OPH). OPH (or any health unit) will not ask you for credit card information. Do not give your credit card information out if you receive a call or message similar to this. Fraudulent activity during a situation like this is deplorable. I encourage you to report it to Ottawa Police Services.
Gratitude
Thank you to all residents of the City of Ottawa for your ongoing patience and cooperation. We are all in this together, and we need everyone to do their part- whether providing an essential service or staying inside – to be able to slow the curve and protect our health system.
Dr. Vera Etches
Medical Officer of Health
Ottawa Public Health
The past week has seen a very quick escalation from all levels of government in response to the COVID-19 situation. I want to publicly respond to a few common questions and concerns to help provide clarity on our approach at the local level.
As a reminder, please visit our website OttawaPublicHealth.ca/Coronavirus for local information about COVID-19, including assessment and testing in Ottawa, self-isolation and social distancing. Due to high call volumes please try to not call unless you have read the website first.
Testing and Assessment
The present goals of testing for COVID-19 are to detect the virus in our community and also limit the spread of the virus. Lab testing helps us estimate cases in the community. For each laboratory-confirmed case related to travel, there is a likelihood that at least an equal number of travel-related cases are undetected. Based on current confirmed cases, whose onset of illness is in the past, there could potentially be anywhere between 200 to 1000 undetected causes in the community now. We do not yet have laboratory-confirmed community spread, though we do see cases giving rise to cases in close contacts. With this information, I am communicating to all people in Ottawa that we need to act as if the virus is here, circulating in our community.
The testing isn’t able to track down each case in our community because the mild illness the majority of people experience is not distinguishable from common colds and we cannot test large numbers. Having a COVID-19 test result or not does not change the actions that individuals in the community need to take – if ill with a respiratory illness, stay home – and for all of us, now is the time to limit our interactions with others as much as possible.
The current COVID-19 testing provides a pulse check and helps us make decisions about our next steps to control the spread of COVID-19. It also helps limit spread COVID-19 by the highest risk cases. Self-isolation and social distancing are effective strategies for slowing the spread at the community level.
Check our website to learn more about when to self-isolate and when to go for testing: OttawaPublicHealth.ca/Coronavirus. You do not need a referral from Ottawa Public Health to get tested for COVID-19. At a high level:
· If you are a return traveler (including travel to the United States of America) OR have MILD symptoms – you MUST self-isolate. Most people with MILD symptoms will recover at home with no issues. You are helping limit the spread of the virus by staying at home.
· For now (this may change), our priority is to test people with escalating symptoms AND travel history within 14 days OR close contact with someone with COVID-19.
· We are also prioritizing ruling out COVID-19 in workers, such as health-care workers or Long-Term Care Homes.
In the future, the goals of COVID-19 testing are likely to shift towards being used to limit outbreaks in settings of high risk. The focus of testing would turn to health care and essential workers, hospitalized patients, long-term care homes, correctional facilities and other situations where the result is helpful to direct public health actions.
Social Distancing
Social distancing refers to creating physical distance between ourselves so that we can limit the spread of the virus. Social distancing by all is IMPERATIVE to limit transmission in the community, to protect vulnerable populations and outbreaks in institutions. We must “flatten the curve” so we don’t see spikes in cases. By this, I mean that we want to slow down transmission of the virus and lessen the number of cases in the community that happen at the same time, so that our health system continues to work properly. Having a sharp increase of cases in a small timeframe will overload our healthcare resources and have more severe impacts on our community. Social distancing is important for everyone at this time, but especially important for our older adult community (55+). Do NOT gather in groups of 10 or more. Practice social distancing. Social distancing does not mean emotional distancing. Check in with others by phone or other technology. Check in with yourself. It’s ok not to be ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311 if needed.
Case Management and Privacy
We have received many questions from people who feel they are at risk, including many people expressing concern about being in the same location as someone who has tested positive for COVID-19 or who may have symptoms of COVID-19.
I would like to clarify a few points:
· Given the transmission of COVID-19, we are all at risk. Social distancing, proper hand hygiene, not touching your face and self-isolation (when directed) are the best ways to reduce your personal risk at this time.
· A close contact of a case of COVID-19, is someone who has lived with, provided care for, or spent longer periods of time with someone who has tested positive for COVID-19.Case and contact management if a role of public health to help identify who may have been in close contact with a confirmed case. Ottawa Public Health will contact you directly if you have been identified as a close contact.
· OPH works closely with each confirmed case of COVID-19 to create a list of close contacts that require follow-up. If you have been contacted by Ottawa Public Health, follow the advice provided to you by the nurse.
· If you have not been contacted by Ottawa Public Health, please do not assume that you are a close contact. Continue to take social distancing and other precautions and, if needed based on the guidance on OttawaPublicHealth.ca/Coronavirus, follow self-isolation or testing directions.
Regarding privacy, Ottawa Public Health will not comment about any specifics around an individual case of COVID-19. We encourage others to not pursue this information unless an individual issues their own statement to this effect. Ottawa Public Health will contact you directly if you are a close contact.
The reportable information that we are required to share with the Ministry of Health:
· Patient age and gender
· Transmission (community, travel or close contact)
· Status (self-isolating, hospitalized, etc.)
Fraud concerns
I have been made aware that certain residents have received a phone call asking for credit card information from Ottawa Public Health (OPH). OPH (or any health unit) will not ask you for credit card information. Do not give your credit card information out if you receive a call or message similar to this. Fraudulent activity during a situation like this is deplorable. I encourage you to report it to Ottawa Police Services.
Gratitude
Thank you to all residents of the City of Ottawa for your ongoing patience and cooperation. We are all in this together, and we need everyone to do their part- whether providing an essential service or staying inside – to be able to slow the curve and protect our health system.
Dr. Vera Etches
Medical Officer of Health
Ottawa Public Health
March 18, 2020
City staff proposes property tax relief package for residents and small businesses impacted by COVID-19
Ottawa – City staff will be tabling an interim property tax payment grace period and new 2020 property tax deferral for Council approval on March 25, or at the earliest available opportunity, that will help small businesses and residents impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City will grant property owners a grace period for payment – late payment penalty will not be applied during the current March 19 deadline to Wednesday, April 15, 2020. The interim property tax bill covers 50 per cent of the entire property tax bill.
Property owners who are enrolled in the pre-authorization debit plan are not affected by the grace period and requires no action on their part.
New 2020 Interim Property Tax Hardship Deferral Program
In response to the financial impact of the uncertainty of this evolving COVID-19 pandemic, a new 2020 Property Tax Hardship Deferral program is being developed to assist affected small businesses with an assessed property value of up to $ 2.5 million, as well as residents. The program will extend the interim property and final property tax deadlines of March 19 and June 18, respectively, to Friday, October 30, 2020.
To qualify, an account would need to have been paid up-to-date before the interim tax installment.
The application and more details on the program and other qualifying criteria will be available on ottawa.ca after it has been approved by Council – which convenes on March 25.
Water service disconnections suspended
Due to the COVID-19 pandemic, the City has suspended all water disconnections due to non-payment until further notice.
Existing deferral and grant programs
In addition to the COVID-19 program, the City has existing deferral and grant programs in place.
Deferral of property taxes and water bills for low-income seniors and low-income people with disabilities
The City has existing property tax and water bill deferral programs for low-income seniors and people with disabilities. Under these programs, eligible homeowners can apply for partial or full deferral of their annual property taxes and a deferral of their water utility bills.
Applying for these programs can be done online via email. Details of the program and eligibility is available on ottawa.ca
Farm Grant Program
This relief program for hard working farmers allows eligible farm property owners to move the deadline of the final property tax payment to December 8, 2020. Details of eligibility and the program can be found on ottawa.ca.
Payment options
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
City staff proposes property tax relief package for residents and small businesses impacted by COVID-19
Ottawa – City staff will be tabling an interim property tax payment grace period and new 2020 property tax deferral for Council approval on March 25, or at the earliest available opportunity, that will help small businesses and residents impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City will grant property owners a grace period for payment – late payment penalty will not be applied during the current March 19 deadline to Wednesday, April 15, 2020. The interim property tax bill covers 50 per cent of the entire property tax bill.
Property owners who are enrolled in the pre-authorization debit plan are not affected by the grace period and requires no action on their part.
New 2020 Interim Property Tax Hardship Deferral Program
In response to the financial impact of the uncertainty of this evolving COVID-19 pandemic, a new 2020 Property Tax Hardship Deferral program is being developed to assist affected small businesses with an assessed property value of up to $ 2.5 million, as well as residents. The program will extend the interim property and final property tax deadlines of March 19 and June 18, respectively, to Friday, October 30, 2020.
To qualify, an account would need to have been paid up-to-date before the interim tax installment.
The application and more details on the program and other qualifying criteria will be available on ottawa.ca after it has been approved by Council – which convenes on March 25.
Water service disconnections suspended
Due to the COVID-19 pandemic, the City has suspended all water disconnections due to non-payment until further notice.
Existing deferral and grant programs
In addition to the COVID-19 program, the City has existing deferral and grant programs in place.
Deferral of property taxes and water bills for low-income seniors and low-income people with disabilities
The City has existing property tax and water bill deferral programs for low-income seniors and people with disabilities. Under these programs, eligible homeowners can apply for partial or full deferral of their annual property taxes and a deferral of their water utility bills.
Applying for these programs can be done online via email. Details of the program and eligibility is available on ottawa.ca
Farm Grant Program
This relief program for hard working farmers allows eligible farm property owners to move the deadline of the final property tax payment to December 8, 2020. Details of eligibility and the program can be found on ottawa.ca.
Payment options
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
- My Service Ottawa portal
- Telephone and online banking through their financial institution
- Debit or credit payment online at ottawa.ca
- Pre-authorized debit
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
Changes to City services to help prevent spread of COVID-19
Ottawa – In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17.
Emergency and essential services will continue to protect and serve the needs of all residents in Ottawa. In order to help practice social distancing to limit community spread of COVID-19, all in-person and non-essential City services are closed until further notice.
Services that can be offered remotely (by phone, e-mail, mail or online) will be maintained. Some in-person services are available in a reduced or altered capacity. Transit remains open, and OC Transpo continues to offer customer service online and by phone. Please check our list of services to find out how to access City services.
Essential and emergency services continue
The City will continue to resource essential services, such as:
All on-street overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. Other parking restrictions remain in effect, such as No Stopping, No Parking, Fire Route, Accessible Parking, hydrants, sidewalks to maintain emergency access and traffic flow.
Online services continue on ottawa.ca, some in-person services operating on reduced or altered services
The City continues to provide services online on ottawa.ca and myservice.ottawa.ca, where you can pay bills and property taxes. If you are unable to access City services online, please call 3-1-1 so we can assist you.
Some City services that are normally available in-person are operating remotely at reduced or altered capacity. Please check our list of services, or call 3-1-1 to find out about alternative means of accessing City services.
Transit is open, but practice preventive measures
When using public transit, protect yourself and others by taking these steps:
Government of Ontario declaration of emergency closures
The government of Ontario has declared an emergency, under which the following establishments are legally required to close immediately:
Provincial Offences Act Courthouse Services Closure (100 Constellation Drive)
All Provincial Offences Act matters scheduled from Monday, March 16 to Friday, April 3, inclusive, will be adjourned and rescheduled for a later date. Anyone scheduled during this period does not need to attend court and a new notice will be sent by mail to the address on file with a new court date. Online ticket payment will remain available on ottawa.ca.
Visit Ontario.ca/coronavirus to find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms with the new COVID-19 self-assessment tool.
This is an evolving situation and the City will share the most current information on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
_________________________________________________
Changements apportés aux services de la Ville afin d’aider à prévenir la propagation de la COVID-19
Ottawa – En réponse à la déclaration de la situation d’urgence par le gouvernement de l’Ontario et afin d’aider à protéger le public de la COVID-19, la Ville d’Ottawa apporte des changements aux services en personne à compter du mardi 17 mars. Les services d’urgence et essentiels seront maintenus pour protéger tous les résidents d’Ottawa et répondre à leurs besoins. Afin d’aider à pratiquer la distanciation sociale pour limiter la propagation dans la collectivité de la COVID-19, tous les services en personne et non essentiels de la Ville sont fermés jusqu’à l’indication du contraire.
Les services qui peuvent être offerts à distance (par téléphone, par courriel ou en ligne) seront maintenus. Certains services en personne seront disponibles dans une capacité réduite ou modifiée. Le transport en commun demeure ouvert et OC Transpo continue d’offrir le service à la clientèle en ligne ou par téléphone. Veuillez consulter notre liste des services pour connaître comment avoir accès aux services de la Ville.
Services essentiels et d’urgence maintenus
La Ville continuera de fournir des services essentiels tels que les suivants :
Tout surstationnement dans les rues, avec ou sans panneau, ne sera plus appliqué sur les rues résidentielles jusqu’à l’indication du contraire. Les autres restrictions sur le stationnement demeurent en vigueur, comme les arrêts interdits, les stationnements interdits, les voies d’incendie, le stationnement accessible, les bornes d’incendie et les trottoirs pour maintenir l’accès d’urgence et assurer la circulation du trafic.
Les services en ligne seront maintenus sur ottawa.ca; certains services en personne sont maintenus, offrant des services réduits ou modifiés
La Ville continue de fournir des services en ligne sur ottawa.ca et monservice.ottawa.ca, où vous pouvez payer vos facteurs et vos impôts fonciers. Si vous n’êtes pas en mesure d’utiliser les services en ligne de la Ville, appelez le 3-1-1 afin que nous puissions vous aider.
Certains services de la Ville normalement disponibles en personne sont offerts à distance sous une capacité réduite ou modifiée. Veuillez consulter notreliste de services ou appeler le 3-1-1 pour apprendre au sujet des autres façons d’utiliser les services de la Ville.
Le transport en commun est accessible, mais appliquez les mesures préventives
Lorsque vous utilisez le transport en commun, protégez-vous et les autres en prenant les mesures suivantes :
Déclaration des fermetures d’urgence par le gouvernement de l’Ontario
Le gouvernement de l’Ontario a déclaré une situation d’urgence, ce qui signifie que les établissements ont l’obligation légale de fermer immédiatement :
Services du palais de justice concernant la Loi sur les infractions provinciales (100, promenade Constellation)
Toutes les questions relatives à la Loi sur les infractions provinciales prévues du lundi 16 mars au vendredi 3 avril, inclusivement, seront ajournées et reportées à une date ultérieure. Quiconque devant se présenter au cours de cette période n’a pas à se présenter à la cour et un nouvel avis sera envoyé par la poste à l’adresse au dossier avec une nouvelle date d’audience. Le paiement des contraventions en ligne demeurera disponible sur ottawa.ca.
Visitez Ontario.ca/coronavirus pour savoir comment vous protéger, ce qu’il faut faire si vous êtes malades après avoir voyagé et comment reconnaître les symptômes possibles à l’aide du nouvel outil d’auto-évaluation de la COVID-19.
Il s’agit d’une situation en évolution et la Ville diffusera les renseignements les plus récents sur ottawa.ca et les canaux des médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur le COVID-19 à Ottawa sur SantePubliqueOttawa.ca/coronavirus.
Pour en savoir plus au sujet des programmes et des services de la Ville, visitez ottawa.ca ou appelez le 3-1-1 (TTY : 613-580-9656). Vous pouvez également nous joindre sur Facebook, Twitter et Instagram.
Ottawa – In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17.
Emergency and essential services will continue to protect and serve the needs of all residents in Ottawa. In order to help practice social distancing to limit community spread of COVID-19, all in-person and non-essential City services are closed until further notice.
Services that can be offered remotely (by phone, e-mail, mail or online) will be maintained. Some in-person services are available in a reduced or altered capacity. Transit remains open, and OC Transpo continues to offer customer service online and by phone. Please check our list of services to find out how to access City services.
Essential and emergency services continue
The City will continue to resource essential services, such as:
- Emergency first responders, including fire, paramedics and public health staff
- Front line communications for 9-1-1 emergency services, Ottawa Public Health, Revenue, and 3-1-1 call centres
- Social assistance services
- Key assets, public works and operations, including water services, road and traffic services and snow clearing
- Frontline workers who serve our most vulnerable in the community, including long-term care
- Transit services
- Garbage and recycling collection
- By-law Service
- Fire investigations and inspections for complaints and licenses
- Community Paramedic program
All on-street overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. Other parking restrictions remain in effect, such as No Stopping, No Parking, Fire Route, Accessible Parking, hydrants, sidewalks to maintain emergency access and traffic flow.
Online services continue on ottawa.ca, some in-person services operating on reduced or altered services
The City continues to provide services online on ottawa.ca and myservice.ottawa.ca, where you can pay bills and property taxes. If you are unable to access City services online, please call 3-1-1 so we can assist you.
Some City services that are normally available in-person are operating remotely at reduced or altered capacity. Please check our list of services, or call 3-1-1 to find out about alternative means of accessing City services.
Transit is open, but practice preventive measures
When using public transit, protect yourself and others by taking these steps:
- Cover your cough and sneeze with a tissue or your sleeve, not your hand.
- Avoid touching your eyes, nose and mouth.
- When possible, consider social distancing (ideally two metres).
- Wash your hands thoroughly with soap and water, or use hand sanitizer, before you touch your eyes, nose or mouth and as soon as possible when you reach your destination.
Government of Ontario declaration of emergency closures
The government of Ontario has declared an emergency, under which the following establishments are legally required to close immediately:
- Facilities providing indoor recreational programs
- Public libraries
- Private schools as defined in the Education Act
- Licensed childcare centres
- Bar and live entertainment venues
- Restaurants, except to the extent that such facilities provide takeout food and delivery
- Theatres including those offering live performances of music, dance, and other art forms, as well as cinemas that show movies
Provincial Offences Act Courthouse Services Closure (100 Constellation Drive)
All Provincial Offences Act matters scheduled from Monday, March 16 to Friday, April 3, inclusive, will be adjourned and rescheduled for a later date. Anyone scheduled during this period does not need to attend court and a new notice will be sent by mail to the address on file with a new court date. Online ticket payment will remain available on ottawa.ca.
Visit Ontario.ca/coronavirus to find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms with the new COVID-19 self-assessment tool.
This is an evolving situation and the City will share the most current information on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
_________________________________________________
Changements apportés aux services de la Ville afin d’aider à prévenir la propagation de la COVID-19
Ottawa – En réponse à la déclaration de la situation d’urgence par le gouvernement de l’Ontario et afin d’aider à protéger le public de la COVID-19, la Ville d’Ottawa apporte des changements aux services en personne à compter du mardi 17 mars. Les services d’urgence et essentiels seront maintenus pour protéger tous les résidents d’Ottawa et répondre à leurs besoins. Afin d’aider à pratiquer la distanciation sociale pour limiter la propagation dans la collectivité de la COVID-19, tous les services en personne et non essentiels de la Ville sont fermés jusqu’à l’indication du contraire.
Les services qui peuvent être offerts à distance (par téléphone, par courriel ou en ligne) seront maintenus. Certains services en personne seront disponibles dans une capacité réduite ou modifiée. Le transport en commun demeure ouvert et OC Transpo continue d’offrir le service à la clientèle en ligne ou par téléphone. Veuillez consulter notre liste des services pour connaître comment avoir accès aux services de la Ville.
Services essentiels et d’urgence maintenus
La Ville continuera de fournir des services essentiels tels que les suivants :
- les premiers intervenants d’urgence, y compris le personnel d’incendie, les ambulanciers paramédicaux et le personnel de la santé publique;
- les communications de première ligne pour les services d’urgence 9-1-1, Santé publique Ottawa, Services des recettes et les centres d’appels 3-1-1;
- les services d’aide sociale;
- les biens, les travaux publics et les activités clés, y compris les services d’eau, les services routiers et de la circulation et le déneigement;
- les travailleurs de première ligne qui servent les plus vulnérables dans la collectivité, y compris les soins de longue durée;
- les services de transport en commun;
- la collecte des déchets et des matières recyclables;
- les services d’application de règlements;
- l’intervention médicale d’urgence;
- les enquêtes des plaintes au sujet des ambulanciers paramédicaux;
- le programme des ambulanciers paramédicaux communautaires.
Tout surstationnement dans les rues, avec ou sans panneau, ne sera plus appliqué sur les rues résidentielles jusqu’à l’indication du contraire. Les autres restrictions sur le stationnement demeurent en vigueur, comme les arrêts interdits, les stationnements interdits, les voies d’incendie, le stationnement accessible, les bornes d’incendie et les trottoirs pour maintenir l’accès d’urgence et assurer la circulation du trafic.
Les services en ligne seront maintenus sur ottawa.ca; certains services en personne sont maintenus, offrant des services réduits ou modifiés
La Ville continue de fournir des services en ligne sur ottawa.ca et monservice.ottawa.ca, où vous pouvez payer vos facteurs et vos impôts fonciers. Si vous n’êtes pas en mesure d’utiliser les services en ligne de la Ville, appelez le 3-1-1 afin que nous puissions vous aider.
Certains services de la Ville normalement disponibles en personne sont offerts à distance sous une capacité réduite ou modifiée. Veuillez consulter notreliste de services ou appeler le 3-1-1 pour apprendre au sujet des autres façons d’utiliser les services de la Ville.
Le transport en commun est accessible, mais appliquez les mesures préventives
Lorsque vous utilisez le transport en commun, protégez-vous et les autres en prenant les mesures suivantes :
- couvrez votre toux et vos éternuements avec un mouchoir ou votre manche, pas vos mains;
- évitez de toucher vos yeux, votre nez et votre bouche;
- dans la mesure du possible, considérez la distanciation sociale (idéalement deux mètres);
- lavez soigneusement vos mains avec du savon et de l’eau, ou utilisez un désinfectant, avant de toucher vos yeux, votre nez ou votre bouche et dès que possible lorsque vous atteignez votre destination.
Déclaration des fermetures d’urgence par le gouvernement de l’Ontario
Le gouvernement de l’Ontario a déclaré une situation d’urgence, ce qui signifie que les établissements ont l’obligation légale de fermer immédiatement :
- les établissements qui offrent des programmes récréatifs en salle;
- les bibliothèques publiques;
- les écoles privées telles que définies dans la Loi sur l’éducation;
- les garderies agréées;
- les bars et les lieux de divertissement;
- les restaurants, sauf dans la mesure où ces établissements proposent des plats à emporter et la livraison à domicile;
- les théâtres, y compris ceux qui proposent des spectacles de musique, de danse et d’autres formes artistiques, ainsi que les cinémas qui diffusent des films.
Services du palais de justice concernant la Loi sur les infractions provinciales (100, promenade Constellation)
Toutes les questions relatives à la Loi sur les infractions provinciales prévues du lundi 16 mars au vendredi 3 avril, inclusivement, seront ajournées et reportées à une date ultérieure. Quiconque devant se présenter au cours de cette période n’a pas à se présenter à la cour et un nouvel avis sera envoyé par la poste à l’adresse au dossier avec une nouvelle date d’audience. Le paiement des contraventions en ligne demeurera disponible sur ottawa.ca.
Visitez Ontario.ca/coronavirus pour savoir comment vous protéger, ce qu’il faut faire si vous êtes malades après avoir voyagé et comment reconnaître les symptômes possibles à l’aide du nouvel outil d’auto-évaluation de la COVID-19.
Il s’agit d’une situation en évolution et la Ville diffusera les renseignements les plus récents sur ottawa.ca et les canaux des médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur le COVID-19 à Ottawa sur SantePubliqueOttawa.ca/coronavirus.
Pour en savoir plus au sujet des programmes et des services de la Ville, visitez ottawa.ca ou appelez le 3-1-1 (TTY : 613-580-9656). Vous pouvez également nous joindre sur Facebook, Twitter et Instagram.
COVID-19 - Recommendations from the Provincial Government
On March 16, 2019, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic.
He also advised the following establishments should close temporarily (until further notice):
In accordance with that, the following information should be used to properly assess the risks associated with any gatherings of LESS than 50 people.
Large gatherings (e.g., planned or spontaneous large events) are all different, having unique factors such as population attending the event, crowd density, and geographic location, which can affect the spread of illnesses at an event. Therefore, on a case-by-case basis, event organizers and planners should consider health risk factors below when deciding about hosting, postponing, or cancelling mass gatherings during the COVID-19 outbreak. These risk factors can also be found in the Public Health Agency of Canada’s (PHAC) Risk-informed decision-making for mass gatherings during COVID-19 global outbreak guideline.
In addition to routine infection prevention and control best practices to prevent the spread of germs (e.g., regular cleaning of surfaces, hand washing stations, increased access to hand sanitizer, coughing into sleeve, not touching one’s face), it is recommended that event planners and organizers take extra precautions to decrease the potential spread of COVID-19.
Extra precautions could include:
Since mass gathering events, their settings, and participants/attendees are generally unique, the advice varies regarding which measures should be implemented. The following risk considerations related to the event, the disease and the environment/setting are provided support when inform decision-making.
The risk considerations are at the following link.
On March 16, 2019, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic.
He also advised the following establishments should close temporarily (until further notice):
- Recreation programs
- Libraries
- Churches and other faith settings
- In person dine-in restaurants and bars - NOTE: except for food establishments that offer take out and/or delivery services
- All childcare centres, licensed home childcare and Early ON Child and Family centres
- Nightclubs and after-hours bars
- Movie Theatres
- Concert and indoor live-entertainment venues
In accordance with that, the following information should be used to properly assess the risks associated with any gatherings of LESS than 50 people.
Large gatherings (e.g., planned or spontaneous large events) are all different, having unique factors such as population attending the event, crowd density, and geographic location, which can affect the spread of illnesses at an event. Therefore, on a case-by-case basis, event organizers and planners should consider health risk factors below when deciding about hosting, postponing, or cancelling mass gatherings during the COVID-19 outbreak. These risk factors can also be found in the Public Health Agency of Canada’s (PHAC) Risk-informed decision-making for mass gatherings during COVID-19 global outbreak guideline.
In addition to routine infection prevention and control best practices to prevent the spread of germs (e.g., regular cleaning of surfaces, hand washing stations, increased access to hand sanitizer, coughing into sleeve, not touching one’s face), it is recommended that event planners and organizers take extra precautions to decrease the potential spread of COVID-19.
Extra precautions could include:
- reducing the number of participants or changing the venue to prevent crowding;
- staggering arrivals and departures;
- providing packaged refreshments instead of a buffet;
- increasing access to handwashing stations;
- promoting personal protective practices (hand hygiene, respiratory etiquette, staying home if ill);
- offering virtual or live-streamed activities; and
- changing the event program to reduce high risk activities such as those that require physical contact between participants.
Since mass gathering events, their settings, and participants/attendees are generally unique, the advice varies regarding which measures should be implemented. The following risk considerations related to the event, the disease and the environment/setting are provided support when inform decision-making.
The risk considerations are at the following link.
As you are all aware, the Novel Coronavirus (COVID-19) situation continues to evolve rapidly and we will do our best to keep you updated. Ottawa Public Health is currently recommending that everyone increase their practices of social distancing. Social distancing involves taking steps to limit the number of people you come into close contact with by avoiding any non-essential trips in the community and maintaining a distance of 1-2 meters from other people as much as possible.
Given these recommendations, my office staff will be working remotely for the time being. Our office phones will be forwarded and there will be no disruption in service to residents. If you do call and do get the machine, please leave a message and we’ll get back to you as soon as possible 613-580-2752. I can always be reached via email as well Allan.Hubley@Ottawa.ca and I will continue to post updates on social media as well as my website www.CouncillorAllanHubley.ca .
For additional information on Covid-19, please visit ottawapublichealth.ca/coronavirus
Given these recommendations, my office staff will be working remotely for the time being. Our office phones will be forwarded and there will be no disruption in service to residents. If you do call and do get the machine, please leave a message and we’ll get back to you as soon as possible 613-580-2752. I can always be reached via email as well Allan.Hubley@Ottawa.ca and I will continue to post updates on social media as well as my website www.CouncillorAllanHubley.ca .
For additional information on Covid-19, please visit ottawapublichealth.ca/coronavirus
City recreation and cultural facilities and libraries closed to help prevent spread of COVID-19
Ottawa – All City of Ottawa recreation and cultural facilities and Ottawa Public Library branches are closed starting today, Monday, March 16, until further notice. This is based on the Ministry of Health’s guidance to limit mass gatherings to help prevent the spread of COVID-19.
The following City facilities and services are open at this time:
This is an evolving situation and the most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you are experiencing COVID-19 symptoms such as fever, coughing or difficulty breathing, please stay home and do not take public transit. If you are told to self-isolate, please follow Ottawa Public Health’s instructions and the advice of the federal and provincial governments.
There is currently no vaccine for COVID-19. To reduce the spread of germs, please:
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
Ottawa – All City of Ottawa recreation and cultural facilities and Ottawa Public Library branches are closed starting today, Monday, March 16, until further notice. This is based on the Ministry of Health’s guidance to limit mass gatherings to help prevent the spread of COVID-19.
- All recreation and cultural facilities, including recreation complexes, community centers, arenas, swimming pools, theatres and museums are closed. Rental fees will be refunded automatically.
- All Active Ottawa Actif fitness memberships will be extended automatically for the duration the facility is closed, beginning Monday, March 16.
- City programs, including March break camps and fitness classes, are cancelled. Program fees will be refunded automatically.
- Performances at the Shenkman and Meridian Theatres are cancelled.
The following City facilities and services are open at this time:
- Client service centres
- Ottawa City Hall
- City-run daycares, with increased COVID-19 screening for children
This is an evolving situation and the most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you are experiencing COVID-19 symptoms such as fever, coughing or difficulty breathing, please stay home and do not take public transit. If you are told to self-isolate, please follow Ottawa Public Health’s instructions and the advice of the federal and provincial governments.
There is currently no vaccine for COVID-19. To reduce the spread of germs, please:
- Wash your hands often with soap and water or use hand sanitizer.
- Avoid touching your eyes, nose and mouth, unless you have just cleaned your hands.
- Cover your cough and sneeze with a tissue or the inside of your arm, not your hand.
- If you are stick, stay home if possible and avoid vising people in hospitals and long-term care homes.
- If you haven’t already, get your flu shot as the flu virus is still circulating in the community.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
City to close recreation and cultural facilities, and libraries to help prevent spread of COVID-19 in Ottawa
Ottawa – The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19 global pandemic. Staying ahead of the curve will require us to work together – the City and you – to help stop the spread in our communities.
The City of Ottawa will be providing regular updates through on ottawa.ca and through our social media channels. Ottawa Public Health will also continue to provide updates related to COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus. This is an evolving situation and the most current information will be shared with the public through all official City channels.
Ottawa now has confirmed cases of COVID-19 in Ottawa. To date, all have been related to international travel. In addition to preventive measures that you can take at home, at work and in public settings, here are some steps your City is taking to limit the impact in Ottawa.
What the City is doing
Service Ottawa - The City is taking steps to help prevent the spread of the virus in our facilities. You can go on to myservice.ottawa.ca to pay your water bills and your interim property taxes. If you do not have an account, registration is simple – you can sign up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
Residents can access many other services online as well. You do not need to come in person to a Client Service Centre if you want to:
Long-term care facilities
Seniors are vulnerable for serious and life-threatening complications from COVID-19. An extensive screening process has been instituted in our long-term care facilities. Any visitors or staff who may be feeling ill, been in contact with anyone not feeling well, or recently travelled outside of Canada, should not visit the centres – to protect your loved ones and their fellow residents.
More extensive cleaning and sanitizing procedures at City facilities
The City has increased its cleaning and sanitizing processes in our facilities – allowing us to continue with programming over the weekend. For the safety of our employees and residents, please avoid entering our facilities and Client Service Centres if you are sick or not feeling well.
Public consultation meetings
In-person City of Ottawa public consultations will be cancelled – including for the Ward Boundary Review and the Community Safety and Well-being Plan. You can still participate in consultations by completing online surveys at engage.ottawa.ca.
Committee and Council Meetings
The City is also working to limit the number of Committee meetings. If agendas are updated, information will be available on ottawa.ca.
Provincial Offences Act court appearances
If you have a scheduled court appearance at Mary Pitt Centre, 100 Constellation Drive, but you are showing symptoms, please call 3-1-1 before your court time to receive further directions.
What you can do
If you are showing symptoms, please avoid taking public transit.
There is currently no vaccine for COVID-19. To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
· Wash your hands often with soap and water, or use hand sanitizer
· Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
· Cover your cough and sneeze with a tissue or into your arm, not your hand
· If possible, stay home if you are sick
· Avoid visiting people in hospitals or long-term care centres if you are sick
· It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community
For additional medical information, visit ottawapublichealth.ca/coronavirus.
Ottawa – The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19 global pandemic. Staying ahead of the curve will require us to work together – the City and you – to help stop the spread in our communities.
- All recreation and cultural facilities, including recreation complexes, community centers, arenas, swimming pools, theatres and museums will be closed, effective Monday, March 16.
- City programs, including March break camps and fitness classes, will also be cancelled, starting Monday, as will performances at the Shenkman and Meridian Theatres. There is no need for ticketholders to call 3-1-1 as tickets will be refunded automatically. Programming and rental fee refunds will also be processed automatically. All other inquiries can be sent by email to 123go@ottawa.ca.
- All Client Service Centres and City Hall will remain open.
The City of Ottawa will be providing regular updates through on ottawa.ca and through our social media channels. Ottawa Public Health will also continue to provide updates related to COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus. This is an evolving situation and the most current information will be shared with the public through all official City channels.
Ottawa now has confirmed cases of COVID-19 in Ottawa. To date, all have been related to international travel. In addition to preventive measures that you can take at home, at work and in public settings, here are some steps your City is taking to limit the impact in Ottawa.
What the City is doing
Service Ottawa - The City is taking steps to help prevent the spread of the virus in our facilities. You can go on to myservice.ottawa.ca to pay your water bills and your interim property taxes. If you do not have an account, registration is simple – you can sign up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
- Paying by credit or debit card online at ottawa.ca
- Paying through your financial institution by creating a payee number on your institution’s mobile app or through an ATM machine
Residents can access many other services online as well. You do not need to come in person to a Client Service Centre if you want to:
- Register or renew a pet registration
- Apply or renew open air fire permit
- Pay a parking or traffic ticket
- Look up extension or reopening applications
- Apply for a Food Premise Business License
- Sign up for future recreation programs
- Load up and manage a Presto Card
Long-term care facilities
Seniors are vulnerable for serious and life-threatening complications from COVID-19. An extensive screening process has been instituted in our long-term care facilities. Any visitors or staff who may be feeling ill, been in contact with anyone not feeling well, or recently travelled outside of Canada, should not visit the centres – to protect your loved ones and their fellow residents.
More extensive cleaning and sanitizing procedures at City facilities
The City has increased its cleaning and sanitizing processes in our facilities – allowing us to continue with programming over the weekend. For the safety of our employees and residents, please avoid entering our facilities and Client Service Centres if you are sick or not feeling well.
Public consultation meetings
In-person City of Ottawa public consultations will be cancelled – including for the Ward Boundary Review and the Community Safety and Well-being Plan. You can still participate in consultations by completing online surveys at engage.ottawa.ca.
Committee and Council Meetings
The City is also working to limit the number of Committee meetings. If agendas are updated, information will be available on ottawa.ca.
Provincial Offences Act court appearances
If you have a scheduled court appearance at Mary Pitt Centre, 100 Constellation Drive, but you are showing symptoms, please call 3-1-1 before your court time to receive further directions.
What you can do
If you are showing symptoms, please avoid taking public transit.
There is currently no vaccine for COVID-19. To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
· Wash your hands often with soap and water, or use hand sanitizer
· Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
· Cover your cough and sneeze with a tissue or into your arm, not your hand
· If possible, stay home if you are sick
· Avoid visiting people in hospitals or long-term care centres if you are sick
· It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community
For additional medical information, visit ottawapublichealth.ca/coronavirus.
Ottawa’s first COVID-19 Assessment Centre opens today
Ottawa – Ottawa Public Health (OPH) is taking proactive measures in the COVID-19 response by partnering with The Ottawa Hospital and CHEO to open a COVID-19 Assessment Centre. The arena will be used exclusively for the purpose of COVID-19 assessments and testing.
The first COVID-19 Assessment Centre opens today at noon at the Brewer Arena, located at 151 Brewer Way. The facility will be open from 9 am to 8 pm, daily. Additional COVID-19 Assessment Centres may open later as needed.
The centre will be operated in collaboration with The Ottawa Hospital and CHEO — serving the larger public health needs of Ottawa. It will provide assessment and testing for children and adults.
The Assessment Centre is for individuals who have:
OR
Do not bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the Assessment Centre.
All City of Ottawa community-based and recreational activities are redirected from Brewer Arena to other locations. The only residents using the arena will be those seeking assessments. This will ensure there is no cross-contact between facility users and those who are requesting assessments. There is no risk to the surrounding community. Currently, Brewer Pool remains open.
For more coronavirus (COVID-19) information, visit ottawapublichealth.ca or follow them on Facebook and Twitter.
Ottawa – Ottawa Public Health (OPH) is taking proactive measures in the COVID-19 response by partnering with The Ottawa Hospital and CHEO to open a COVID-19 Assessment Centre. The arena will be used exclusively for the purpose of COVID-19 assessments and testing.
The first COVID-19 Assessment Centre opens today at noon at the Brewer Arena, located at 151 Brewer Way. The facility will be open from 9 am to 8 pm, daily. Additional COVID-19 Assessment Centres may open later as needed.
The centre will be operated in collaboration with The Ottawa Hospital and CHEO — serving the larger public health needs of Ottawa. It will provide assessment and testing for children and adults.
The Assessment Centre is for individuals who have:
- Returned from international travel AND are displaying symptoms associated with COVID-19, including:
- fever and/or
- new or worsening cough
OR
- Had contact with someone diagnosed with COVID-19 in the past 14 days AND are displaying symptoms associated with COVID-19, including:
- fever and/or
- new or worsening cough
Do not bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the Assessment Centre.
All City of Ottawa community-based and recreational activities are redirected from Brewer Arena to other locations. The only residents using the arena will be those seeking assessments. This will ensure there is no cross-contact between facility users and those who are requesting assessments. There is no risk to the surrounding community. Currently, Brewer Pool remains open.
For more coronavirus (COVID-19) information, visit ottawapublichealth.ca or follow them on Facebook and Twitter.
Novel Coronavirus Update
The below is the latest update I have received from Ottawa public health. I will post updates here as I receive them. If you have questions please visit OPH’s webpage OttawaPublicHealth.ca/coronavirus or call the OPH Information Centre at 613-580-6744.
Ottawa Public Health (OPH) has become aware of a second confirmed case of COVID-19 in Ottawa, which is unrelated to the first case confirmed on March 11.
OPH continues to work closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor and detect any cases of COVID-19 in the community.
Future updates on positive cases in Ottawa will be posted on OPH’s website here after the Ministry of Health posts their notices of new cases each day.
OPH is continually monitoring and assessing the situation in Ottawa and will continue to follow the lead of the Ontario Ministry of Health, Public Health Ontario and the Public Health Agency of Canada in responding to the Novel Coronavirus (COVID-19), with a focus on keeping the people of Ottawa well.
The public health sector is very aware of the strain that the pandemic will place on communities and the healthcare sector and they are actively considering the appropriate time to implement stronger measures related to self-distancing, among other approaches.
OPH will continue to conduct the necessary follow-up with any potential close contacts of cases identified in Ottawa with the goal of breaking transmission in our community.
They continue to encourage residents to take the necessary steps to protect themselves by:
OPH also continues to encourage residents and community leaders to visit and refer people to OttawaPublicHealth.ca/Coronavirus to ensure they are accessing factual, reliable and up-to-date information.
Other credible sources of information include:
I can assure you that all levels of public health agencies in Canada are monitoring the situation closely, working collaboratively, and regularly updating guidelines and protocols based on the currently available scientific evidence and expert opinion - including travel advisories, screening protocols, and guidelines for self-isolation and/or quarantine. OPH are also actively working with local partners to ensure Ottawa is ready to respond in the event of an increase in the number of confirmed cases in our community.
The below is the latest update I have received from Ottawa public health. I will post updates here as I receive them. If you have questions please visit OPH’s webpage OttawaPublicHealth.ca/coronavirus or call the OPH Information Centre at 613-580-6744.
Ottawa Public Health (OPH) has become aware of a second confirmed case of COVID-19 in Ottawa, which is unrelated to the first case confirmed on March 11.
OPH continues to work closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor and detect any cases of COVID-19 in the community.
Future updates on positive cases in Ottawa will be posted on OPH’s website here after the Ministry of Health posts their notices of new cases each day.
OPH is continually monitoring and assessing the situation in Ottawa and will continue to follow the lead of the Ontario Ministry of Health, Public Health Ontario and the Public Health Agency of Canada in responding to the Novel Coronavirus (COVID-19), with a focus on keeping the people of Ottawa well.
The public health sector is very aware of the strain that the pandemic will place on communities and the healthcare sector and they are actively considering the appropriate time to implement stronger measures related to self-distancing, among other approaches.
OPH will continue to conduct the necessary follow-up with any potential close contacts of cases identified in Ottawa with the goal of breaking transmission in our community.
They continue to encourage residents to take the necessary steps to protect themselves by:
- Washing their hands often with soap and water, or using an alcohol-based hand sanitizer when soap and water is not available;
- Avoiding hand-to-face contact – particularly their eyes, nose, and mouth - unless they have just washed their hands;
- Covering their coughs and sneezes with a tissue or their arm, not their hands;
- Staying home if they are ill; and
- Maintaining a distance of about 2 meters or more if they encounter someone who is ill or who appears to be ill.
OPH also continues to encourage residents and community leaders to visit and refer people to OttawaPublicHealth.ca/Coronavirus to ensure they are accessing factual, reliable and up-to-date information.
Other credible sources of information include:
- Ottawa Public Health
- Twitter: https://twitter.com/ottawahealth
- Facebook: https://www.facebook.com/ottawahealth/
- Web: https://www.ottawapublichealth.ca/coronavirus
- Ontario Ministry of Health
- Twitter: https://twitter.com/ONThealth
- Facebook: https://www.facebook.com/ONThealth/
- Web: https://www.ontario.ca/page/2019-novel-coronavirus-2019-ncov
- Health Canada / Public Health Agency of Canada
- Twitter: https://twitter.com/GovCanHealth
- Facebook: https://www.facebook.com/HealthyCdns/
- Web: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
I can assure you that all levels of public health agencies in Canada are monitoring the situation closely, working collaboratively, and regularly updating guidelines and protocols based on the currently available scientific evidence and expert opinion - including travel advisories, screening protocols, and guidelines for self-isolation and/or quarantine. OPH are also actively working with local partners to ensure Ottawa is ready to respond in the event of an increase in the number of confirmed cases in our community.
Get involved in review of ward boundaries and equal representation
Ottawa – The City encourages you to participate in the Ward Boundary Review 2020, either through the online public engagement survey at ottawa.ca/wardboundary or through any of the nine public consultations taking place between Tuesday, March 10 and Wednesday, April 1.
In June 2019, City Council directed staff to retain an independent consultant to conduct a comprehensive review and establish the city’s ward boundaries that could be used in at least the 2022, 2026 and 2030 municipal elections. Beate Bowron Etcetera Inc., in association with The Davidson Group and Hemson Consulting Ltd., will lead the review and ensure an objective and impartial process.
The last major ward boundary review was conducted 15 years ago, and Ottawa’s population has grown significantly since – especially in suburban wards. There are now significant population imbalances between wards that could affect fair and equal representation for you, the voter. That’s why it is important to get involved and have your say.
There will be two rounds of public consultation. Round one is underway, collecting your input on existing ward boundaries. Once the first phase is finished, the consultant team will prepare an information report that will set out options for revised ward boundaries, to be considered this spring by the Finance and Economic Development Committee and City Council. Round two will be later this year, and will seek opinions and feedback on those ward boundary options.
How to participate
Getting involved is easy and convenient. You can provide your input as part of round one either from the comfort of your own home by completing a survey or submitting comments at ottawa.ca/wardboundary, or by attending one of the following consultation sessions:
You can get more ward boundary review information at ottawa.ca/wardboundary or by calling 3-1-1 (TTY: 613-580-2401). Inquiries and comments can also be sent to wardboundary@ottawa.ca. You can also connect with us through Facebook, Twitter and Instagram.
Participez à l'examen des limites de quartiers et de la représentation égale
Ottawa – La Ville vous encourage à participer à l'examen des limites de quartiers de 2020 par le biais du sondage en ligne sur l'engagement du public à ottawa.ca/limitesquartiers ou de l'une des neuf consultations publiques qui auront lieu entre le mardi 10 mars et le mercredi 1er avril.
En juin 2019, le Conseil municipal a demandé au personnel de retenir les services d'un consultant indépendant pour effectuer un examen complet et déterminer les limites des quartiers de la ville qui pourraient être utilisées au moins lors des élections municipales de 2022, 2026 et 2030. Beate Bowron Etcetera Inc., en association avec The Davidson Group et Hemson Consulting Ltd., dirigera l'examen et assurera un processus objectif et impartial.
Le dernier examen important des limites de quartiers remonte à il y a 15 ans, et la population d’Ottawa a augmenté considérablement depuis, surtout dans les quartiers suburbains. Il y a maintenant un important déséquilibre démographique entre les quartiers qui pourrait nuire à une représentation juste et égale pour vous, l'électeur. Voilà pourquoi c'est important de participer et de donner votre avis.
Il y aura deux séries de consultations publiques. La première série est en cours, recueillant vos commentaires sur les limites de quartiers actuelles. Une fois la première phase terminée, l'équipe de consultants préparera un rapport d'information qui établira des options pour les limites de quartiers révisées aux fins d'examen par le Comité des finances et du développement économique et le Conseil municipal au printemps. La deuxième série aura lieu plus tard cette année et cherchera à obtenir des avis et des commentaires sur ces options relatives aux limites de quartiers.
Comment participer
C'est facile et pratique de participer. Vous pouvez fournir vos commentaires dans le cadre de la première série depuis votre domicile en répondant à un sondage, en soumettant des commentaires à ottawa.ca/limitesquartiers ou en participant à l'une des séances de consultation suivantes :
Il vous est possible d’obtenir de plus amples renseignements sur l’Examen des limites de quartiers d’Ottawa en consultant la page ottawa.ca/limitesquartiers ou en composant le 3-1-1 (ATS : 613-580-2401). Vous pouvez également envoyer vos questions et vos commentaires à l’adresse limitesquartiers@ottawa.ca, ou communiquer avez nous sur Facebook, Twitter et Instagram.
Ottawa – The City encourages you to participate in the Ward Boundary Review 2020, either through the online public engagement survey at ottawa.ca/wardboundary or through any of the nine public consultations taking place between Tuesday, March 10 and Wednesday, April 1.
In June 2019, City Council directed staff to retain an independent consultant to conduct a comprehensive review and establish the city’s ward boundaries that could be used in at least the 2022, 2026 and 2030 municipal elections. Beate Bowron Etcetera Inc., in association with The Davidson Group and Hemson Consulting Ltd., will lead the review and ensure an objective and impartial process.
The last major ward boundary review was conducted 15 years ago, and Ottawa’s population has grown significantly since – especially in suburban wards. There are now significant population imbalances between wards that could affect fair and equal representation for you, the voter. That’s why it is important to get involved and have your say.
There will be two rounds of public consultation. Round one is underway, collecting your input on existing ward boundaries. Once the first phase is finished, the consultant team will prepare an information report that will set out options for revised ward boundaries, to be considered this spring by the Finance and Economic Development Committee and City Council. Round two will be later this year, and will seek opinions and feedback on those ward boundary options.
How to participate
Getting involved is easy and convenient. You can provide your input as part of round one either from the comfort of your own home by completing a survey or submitting comments at ottawa.ca/wardboundary, or by attending one of the following consultation sessions:
- Tuesday, March 10
Ben Franklin Place – 7:30 to 9:30 pm
- Wednesday March 11
St-Laurent Complex – 7:30 to 9:30 pm
- Tuesday, March 24
Richcraft Recreation Complex – Kanata – 7:30 to 9:30 pm
- Wednesday, March 25
Minto Recreation Complex – 7:30 to 9:30 pm
- Thursday, March 26
Shenkman Arts Centre – 7:30 to 9:30 pm
- Saturday, March 28
Manotick Community Centre – 10:30 am to 12:30 pm
- Monday, March 30
Jim Durrell Recreation Centre – 7:30 to 9:30 pm
- Tuesday, March 31
City Hall – 3 to 5 pm and 6:30 to 8:30 pm
- Wednesday, April 1
CARDELREC Recreation Complex Goulbourn – 7:30 to 9:30 pm
You can get more ward boundary review information at ottawa.ca/wardboundary or by calling 3-1-1 (TTY: 613-580-2401). Inquiries and comments can also be sent to wardboundary@ottawa.ca. You can also connect with us through Facebook, Twitter and Instagram.
Participez à l'examen des limites de quartiers et de la représentation égale
Ottawa – La Ville vous encourage à participer à l'examen des limites de quartiers de 2020 par le biais du sondage en ligne sur l'engagement du public à ottawa.ca/limitesquartiers ou de l'une des neuf consultations publiques qui auront lieu entre le mardi 10 mars et le mercredi 1er avril.
En juin 2019, le Conseil municipal a demandé au personnel de retenir les services d'un consultant indépendant pour effectuer un examen complet et déterminer les limites des quartiers de la ville qui pourraient être utilisées au moins lors des élections municipales de 2022, 2026 et 2030. Beate Bowron Etcetera Inc., en association avec The Davidson Group et Hemson Consulting Ltd., dirigera l'examen et assurera un processus objectif et impartial.
Le dernier examen important des limites de quartiers remonte à il y a 15 ans, et la population d’Ottawa a augmenté considérablement depuis, surtout dans les quartiers suburbains. Il y a maintenant un important déséquilibre démographique entre les quartiers qui pourrait nuire à une représentation juste et égale pour vous, l'électeur. Voilà pourquoi c'est important de participer et de donner votre avis.
Il y aura deux séries de consultations publiques. La première série est en cours, recueillant vos commentaires sur les limites de quartiers actuelles. Une fois la première phase terminée, l'équipe de consultants préparera un rapport d'information qui établira des options pour les limites de quartiers révisées aux fins d'examen par le Comité des finances et du développement économique et le Conseil municipal au printemps. La deuxième série aura lieu plus tard cette année et cherchera à obtenir des avis et des commentaires sur ces options relatives aux limites de quartiers.
Comment participer
C'est facile et pratique de participer. Vous pouvez fournir vos commentaires dans le cadre de la première série depuis votre domicile en répondant à un sondage, en soumettant des commentaires à ottawa.ca/limitesquartiers ou en participant à l'une des séances de consultation suivantes :
- Le mardi 10 mars
Place-Ben-Franklin – de 19 h 30 à 21 h 30
- Le mercredi 11 mars
Complexe St-Laurent – de 19 h 30 à 21 h 30
- Le mardi 24 mars
Complexe récréatif Richcraft – de 19 h 30 à 21 h 30
- Le mercredi 25 mars
Complexe récréatif Minto – de 19 h 30 à 21 h 30
- Le jeudi 26 mars
Centre des arts Shenkman – de 19 h 30 à 21 h 30
- Le samedi 28 mars
Centre communautaire Manotick – de 10 h 30 à 12 h 30
- Le lundi 30 mars
Centre récréatif Jim-Durrell – de 19 h 30 à 21 h 30
- Le mardi 31 mars
- Le mercredi 1 er avril
Complexe récréatif CARDELREC Goulbourn – de 19 h 30 à 21 h 30
Il vous est possible d’obtenir de plus amples renseignements sur l’Examen des limites de quartiers d’Ottawa en consultant la page ottawa.ca/limitesquartiers ou en composant le 3-1-1 (ATS : 613-580-2401). Vous pouvez également envoyer vos questions et vos commentaires à l’adresse limitesquartiers@ottawa.ca, ou communiquer avez nous sur Facebook, Twitter et Instagram.
PUBLIC SERVICE ANNOUNCEMENT / MESSAGE D’INTÉRÊT PUBLIC
More parking options available to residents during winter weather parking bans
Friday, February 21 – The City of Ottawa now provides free parking during winter weather parking bans at select parking spots at these Park and Ride locations:
When a winter weather parking ban is called, residents will be allowed to park their vehicles in designated parking spaces at these OC Transpo Park and Rides. This is in addition to free parking already offered overnight during parking bans at select parking garages.
The four locations were chosen as they have additional capacity to provide this service without impacting transit customers. The locations will be monitored throughout the remainder of the winter.
During a winter weather parking ban, residents are reminded that there is no parking on city streets so that crews can plow easily and effectively. Vehicles parked on the street during a winter weather parking ban may be ticketed and towed. On-street parking permit holders are exempt from this restriction. Follow us on Twitter @ottawacity or sign up at ottawa.ca to received updates on when a winter weather parking ban will be in effect.
For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.
More parking options available to residents during winter weather parking bans
Friday, February 21 – The City of Ottawa now provides free parking during winter weather parking bans at select parking spots at these Park and Ride locations:
- Riverview Park and Ride (map)
- Innovation Park and Ride (map)
- Chapel Hill Park and Ride (map)
- Nepean Woods Park and Ride (map)
When a winter weather parking ban is called, residents will be allowed to park their vehicles in designated parking spaces at these OC Transpo Park and Rides. This is in addition to free parking already offered overnight during parking bans at select parking garages.
The four locations were chosen as they have additional capacity to provide this service without impacting transit customers. The locations will be monitored throughout the remainder of the winter.
During a winter weather parking ban, residents are reminded that there is no parking on city streets so that crews can plow easily and effectively. Vehicles parked on the street during a winter weather parking ban may be ticketed and towed. On-street parking permit holders are exempt from this restriction. Follow us on Twitter @ottawacity or sign up at ottawa.ca to received updates on when a winter weather parking ban will be in effect.
For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.
February 7, 2020
Winter Operations Update #2
The Roads Crews continue to clear priority roads, sidewalks and the winter cycling network. They have been clearing snow and salting, but as the snow is still falling, roads and sidewalks are not yet bare.
As of lunch time, all of the crews are also working in residential areas. Crews will be out all evening continuing the residential work, as well as keeping those priority routes clear. Overnight, teams will continue to work on removing build-up at intersections, bus stops and other known areas of concern.
We will be lifting the Winter Weather Parking ban at 7 pm this evening, Friday, February 7, 2020. Full notice will be provided to the media, social media and to alert subscribers.
Thank you for your patience and understanding as our Roads Crews work to keep the roads, sidewalks and cycling network safe for residents.
Winter Operations Update #2
The Roads Crews continue to clear priority roads, sidewalks and the winter cycling network. They have been clearing snow and salting, but as the snow is still falling, roads and sidewalks are not yet bare.
As of lunch time, all of the crews are also working in residential areas. Crews will be out all evening continuing the residential work, as well as keeping those priority routes clear. Overnight, teams will continue to work on removing build-up at intersections, bus stops and other known areas of concern.
We will be lifting the Winter Weather Parking ban at 7 pm this evening, Friday, February 7, 2020. Full notice will be provided to the media, social media and to alert subscribers.
Thank you for your patience and understanding as our Roads Crews work to keep the roads, sidewalks and cycling network safe for residents.
February 7, 2020
Winter Roads Operations Update
City crews were out overnight clearing our main roads, sidewalks and cycling networks, as well as arterials. Roads and sidewalks have been cleared and salted throughout the night, but with the accumulation we saw, they will still be snow covered and slushy. Residents should expect a slow commute this morning. Blowing snow may be an issue in some areas, and residents are reminded to drive to the conditions of the road.
The daytime teams will be taking over shortly, and they will continue to clear our main and arterial roadways and sidewalks before moving into our residential areas. Residents can expect to see crews in their local communities throughout the day.
The night crews will be back in this evening to finish clearing the residential communities and to continue with their clean-up of roadways, sidewalks, cycling lanes, bus stop and intersections.
How can Residents Support our Winter Operations?
A reminder to residents that a Winter Weather Parking Ban is in effect as of 7 am this morning, and cars parked on the road will be subject to ticketing. There is currently no end time set for the Winter Weather Parking Ban, but I will be providing an update on the status of the ban later this afternoon.
For residents putting out recycle bins and waste today, please keep your bins in the driveway and not on the sidewalks or snow banks. Properly placed bins mean that crews can clear roads and sidewalks more efficiently and effectively.
It is not necessary to create a service request for snow clearing at this time. All available resources are currently on the road working. Thank you.
Winter Roads Operations Update
City crews were out overnight clearing our main roads, sidewalks and cycling networks, as well as arterials. Roads and sidewalks have been cleared and salted throughout the night, but with the accumulation we saw, they will still be snow covered and slushy. Residents should expect a slow commute this morning. Blowing snow may be an issue in some areas, and residents are reminded to drive to the conditions of the road.
The daytime teams will be taking over shortly, and they will continue to clear our main and arterial roadways and sidewalks before moving into our residential areas. Residents can expect to see crews in their local communities throughout the day.
The night crews will be back in this evening to finish clearing the residential communities and to continue with their clean-up of roadways, sidewalks, cycling lanes, bus stop and intersections.
How can Residents Support our Winter Operations?
A reminder to residents that a Winter Weather Parking Ban is in effect as of 7 am this morning, and cars parked on the road will be subject to ticketing. There is currently no end time set for the Winter Weather Parking Ban, but I will be providing an update on the status of the ban later this afternoon.
For residents putting out recycle bins and waste today, please keep your bins in the driveway and not on the sidewalks or snow banks. Properly placed bins mean that crews can clear roads and sidewalks more efficiently and effectively.
It is not necessary to create a service request for snow clearing at this time. All available resources are currently on the road working. Thank you.
As you know, the City of Ottawa is under a special weather statement. Environment Canada is predicting freezing rain, ice pellets and snow Saturday into Sunday.
Weather Information
Precipitation is expected to begin as rain or drizzle this morning and will change to freezing rain, ice pellets or snow Saturday morning into afternoon. Freezing rain, ice pellets or snow will continue Saturday night before coming to an end Sunday morning. Ice accumulation or build up is likely for areas that receive mostly freezing rain.
There is still considerable uncertainty as to the conditions that we will see as small fluctuations in temperature can significantly change the type of precipitation we receive.
Preparing for Conditions
City staff have been monitoring conditions and proactively taking steps to prepare. Staff worked throughout the day yesterday to proactively clear ice and snow from catch basins (grates) and to clean up sidewalks and roadways. This proactive work will continue throughout the day today.
As the precipitation falls, staff are ready to respond. Supervisors have been out patrolling roads and monitoring conditions throughout the night and will continue monitoring their areas all weekend.
In the event of water pooling and excessive rainfall, staff will use the appropriate equipment to keep water flowing by opening catch basins. In icy conditions, salt trucks, combos and sidewalk machines will be deployed to treat roadways and sidewalks.
How Can Residents Help?
If a Winter Weather Parking Ban is required, residents will be notified by e-alert, can follow the City’s social media or visit Ottawa.ca for more information.
Weather Information
Precipitation is expected to begin as rain or drizzle this morning and will change to freezing rain, ice pellets or snow Saturday morning into afternoon. Freezing rain, ice pellets or snow will continue Saturday night before coming to an end Sunday morning. Ice accumulation or build up is likely for areas that receive mostly freezing rain.
There is still considerable uncertainty as to the conditions that we will see as small fluctuations in temperature can significantly change the type of precipitation we receive.
Preparing for Conditions
City staff have been monitoring conditions and proactively taking steps to prepare. Staff worked throughout the day yesterday to proactively clear ice and snow from catch basins (grates) and to clean up sidewalks and roadways. This proactive work will continue throughout the day today.
As the precipitation falls, staff are ready to respond. Supervisors have been out patrolling roads and monitoring conditions throughout the night and will continue monitoring their areas all weekend.
In the event of water pooling and excessive rainfall, staff will use the appropriate equipment to keep water flowing by opening catch basins. In icy conditions, salt trucks, combos and sidewalk machines will be deployed to treat roadways and sidewalks.
How Can Residents Help?
- Those residents who are able are encouraged to ensure their local catch basin is open and able to accept water. Catch basins can be located by looking for the yellow “T” on the road. A video demonstrating how to clear a catch basin can be viewed on the City’s social media accounts.
- In some areas of the City, inlet control devices are used to control the amount of water flowing into the stormwater system during a heavy rainfall. As such, some pooling may occur. Residents who see water that is still pooling on their road 24 hours after the rainfall are encourage to create an online request so that staff can review the area.
- If you witness a blocked catch basin causing pooling, please report it online.
- With the changing weather conditions predicted, there will likely be many different kinds of vehicles on the road. A reminder to residents to give operators the space they need to complete their work, and to drive to the conditions of the road.
- As always, if you can avoid parking on the road during a weather event please do so. This will help staff to complete our work more efficiently.
If a Winter Weather Parking Ban is required, residents will be notified by e-alert, can follow the City’s social media or visit Ottawa.ca for more information.
Please join me for my 10th Annual International Women's Day Event! This year we have a couple of inspirational local business owners who will be sharing their stories with us.
We will also have some great vendors showcasing their goods along with prizes, refreshments and fun!
Looking forward to seeing you - Please bring a friend!
We will also have some great vendors showcasing their goods along with prizes, refreshments and fun!
Looking forward to seeing you - Please bring a friend!
2020 Enbridge Winterlude Kickoff Pancake Breakfast
November 29, 2019
Update on the dedicated bus R1 replacement fleet
I am writing to provide an update regarding the 20 dedicated buses for R1 replacement service. The buses will be in operation and staffed as of this coming Monday, December 2. The buses are being staged at the Raymond Chabot Grant Thornton Baseball Stadium.
As you will recall, the purpose of this dedicated fleet of buses is to allow OC Transpo to provide R1 replacement bus service to supplement the Confederation Line, should there be problems with the train service, without drawing from buses assigned to regular routes. This results in more rapid deployment of R1 service when needed and more reliable bus service overall. As you can see from the picture below, the buses are clearly marked as being part of the R1 bus replacement service, which will help customers to identify them when deployed.
This dedicated fleet is one of the many innovations and improvements OC Transpo is providing in stations and throughout the transit network to improve service to our customers and keep our city moving. We thank our customers, members of Council and the Transit Commission for their constructive feedback as we work through this period of transition towards a true multi-modal transportation system. We continue to post regular reports of the work being done to improve Confederation Line service here on the O-Line.
Update on the dedicated bus R1 replacement fleet
I am writing to provide an update regarding the 20 dedicated buses for R1 replacement service. The buses will be in operation and staffed as of this coming Monday, December 2. The buses are being staged at the Raymond Chabot Grant Thornton Baseball Stadium.
As you will recall, the purpose of this dedicated fleet of buses is to allow OC Transpo to provide R1 replacement bus service to supplement the Confederation Line, should there be problems with the train service, without drawing from buses assigned to regular routes. This results in more rapid deployment of R1 service when needed and more reliable bus service overall. As you can see from the picture below, the buses are clearly marked as being part of the R1 bus replacement service, which will help customers to identify them when deployed.
This dedicated fleet is one of the many innovations and improvements OC Transpo is providing in stations and throughout the transit network to improve service to our customers and keep our city moving. We thank our customers, members of Council and the Transit Commission for their constructive feedback as we work through this period of transition towards a true multi-modal transportation system. We continue to post regular reports of the work being done to improve Confederation Line service here on the O-Line.
Woodlot Rehabilitation Program Phase 2
Following the removal of ash trees impacted by Emerald Ash Borer from this woodlot, and subsequent reforestation work, tending and planting operations are now required to ensure successful rehabilitation of the forest.
These operations will include the removal and treatment of invasive plants and other competing species to allow for existing and planted native trees to succeed. Please note, where trails run through the treatment areas, it may be necessary to close the public access for a short period of time while the treatment takes place. Signs will be posted on site to identify these areas that will be temporarily closed to park users. Signs will include provincially regulated information about
pesticide use, treatment timing and contact. For your safety, please do not enter the parks or pathways where signs are posted. Brush piles created through mechanical removal of vegetation will be removed following the completion of operations.
The tending and planting of saplings will start in mid-October, weather permitting. Typical reforestation species include: red, sugar, and silver maple, bitternut hickory, blue-beech, burr and red oak, poplar species, white pine, white spruce, hemlock, balsam fir, larch, dogwood, and alder species.
To learn more about the Emerald Ash Borer or the City’s EAB Strategy, please visit:
https://ottawa.ca/en/residents/water-and-environment/trees-and-communityforests/protection/emerald-ash-borer
If you have any questions or concerns regarding the Woodlot Rehabilitation Program, please contact Nancy Young at nancy.young@ottawa.ca or call 311.
These operations will include the removal and treatment of invasive plants and other competing species to allow for existing and planted native trees to succeed. Please note, where trails run through the treatment areas, it may be necessary to close the public access for a short period of time while the treatment takes place. Signs will be posted on site to identify these areas that will be temporarily closed to park users. Signs will include provincially regulated information about
pesticide use, treatment timing and contact. For your safety, please do not enter the parks or pathways where signs are posted. Brush piles created through mechanical removal of vegetation will be removed following the completion of operations.
The tending and planting of saplings will start in mid-October, weather permitting. Typical reforestation species include: red, sugar, and silver maple, bitternut hickory, blue-beech, burr and red oak, poplar species, white pine, white spruce, hemlock, balsam fir, larch, dogwood, and alder species.
To learn more about the Emerald Ash Borer or the City’s EAB Strategy, please visit:
https://ottawa.ca/en/residents/water-and-environment/trees-and-communityforests/protection/emerald-ash-borer
If you have any questions or concerns regarding the Woodlot Rehabilitation Program, please contact Nancy Young at nancy.young@ottawa.ca or call 311.
Dogs in Parks
In the City of Ottawa, dogs must be on-leash and under control at all times, unless they are on private property or in a designated off-leash area.
Parks can provide a pleasant and safe environment in which to exercise dogs. Safety for other park users is also a consideration however. The Animal Care and Control By-law provides for a variety of park usages or "designations" for dogs (below) and there is a Dogs-in-Parks Designation Policy (DIPDP) that applies.
There are, however, standard rules that apply to all parks regardless of geographic location within the City of Ottawa. Dogs must always be under the control of their handler, even if a leash is not required. Signs are posted to inform the public of whether dogs are prohibited or if they must be leashed. In addition, dogs are prohibited from being within five (5) meters of all children's play areas and pools.
In addition, the Animal Care and Control By-law requires dog owners to clean up their pet’s waste.
You may visit Ottawa.ca to find your closest off-leash park.
Parks can provide a pleasant and safe environment in which to exercise dogs. Safety for other park users is also a consideration however. The Animal Care and Control By-law provides for a variety of park usages or "designations" for dogs (below) and there is a Dogs-in-Parks Designation Policy (DIPDP) that applies.
- Dogs Allowed: Dogs may be off leash
- Dogs on Leash: Dogs are allowed but must be on leash at all times
- No Dogs: Dogs are not permitted
There are, however, standard rules that apply to all parks regardless of geographic location within the City of Ottawa. Dogs must always be under the control of their handler, even if a leash is not required. Signs are posted to inform the public of whether dogs are prohibited or if they must be leashed. In addition, dogs are prohibited from being within five (5) meters of all children's play areas and pools.
In addition, the Animal Care and Control By-law requires dog owners to clean up their pet’s waste.
You may visit Ottawa.ca to find your closest off-leash park.
Temporary Water Pressure Changes – Eagleson Rd. Watermain Condition Assessment
City staff will be isolating a section of watermain along Eagleson Rd. between Stonehaven Dr. and Bridgestone Dr. to continue the condition assessment started last year as part of the Drinking Water Transmission Main Condition Assessment Program. Areas indicated in the map may experience a pressure decrease of up to 8 psi (from 50 psi to 42psi) for normal basic day pressure. This may last until as late as May 2020, to permit time for any necessary repairs identified during the inspection.
This level of pressure remains above our normal minimum standard of service, and the decrease will likely not be noticeable to residents.
Residents with questions or concerns are encouraged to contact Louis Jordon, Project Manager, by phone at 613-580-2424 (ext. 21732) or by e-mail at Louis.Jordon@ottawa.ca.
This level of pressure remains above our normal minimum standard of service, and the decrease will likely not be noticeable to residents.
Residents with questions or concerns are encouraged to contact Louis Jordon, Project Manager, by phone at 613-580-2424 (ext. 21732) or by e-mail at Louis.Jordon@ottawa.ca.
Your bus route is changing on Sunday, October 6
September 27, 2019
Ottawa – On Sunday, October 6, OC Transpo’s bus service will transform to align with O-Train Line 1. These are the biggest OC Transpo changes in Ottawa’s history. Most customers will be affected so we ask that you use the travel planner on octranspo.com to find out how your route will change. OC Transpo staff are available to help at key locations across the city— look for them in red vests.
Five things you need to know
Have you tried the train?
O-Train Line 1 is running to major destinations in central Ottawa, from Tunney’s Pasture to Blair stations. Give the train a try before the #ReallyBigServiceChange on Sunday, October 6 to see how quick and easy it is to ride.
Highlights of the new transit network
Check your mailbox
More information about the service change and new transit network was mailed to every household this week.
Get real-time schedule information 24 hours a day by calling 613-560-1000 or texting 560560 plus the four‑digit bus stop number. For more information, travel planning assistance and new timetables, visit octranspo.com. You can also call OC Transpo at 613-741-4390, particularly when it is less busy between 5:30 pm and 9 pm.
Ottawa – On Sunday, October 6, OC Transpo’s bus service will transform to align with O-Train Line 1. These are the biggest OC Transpo changes in Ottawa’s history. Most customers will be affected so we ask that you use the travel planner on octranspo.com to find out how your route will change. OC Transpo staff are available to help at key locations across the city— look for them in red vests.
Five things you need to know
- This is a #ReallyBigServiceChange, so use the travel planner on octranspo.com.
- O-Train Line 1 will replace most buses through downtown, meaning many customers will connect at one of the three major transfer stations: Tunney’s Pasture, Hurdman and Blair.
- Most areas of the city will see changes to bus service, especially Kanata North, Bridlewood, Bells Corners, west Ottawa, downtown, Alta Vista and Orléans. Many routes will be adjusted to align with Line 1, and in many cases, route numbers and schedules will change.
- Service is changing to major destinations, including Gatineau, hospitals, universities and colleges. Visit Ottawa Destinations in the Plan Your Trip section of octranspo.com to download a new printable guide.
- OC Transpo staff will be at stations across the city to help.
Have you tried the train?
O-Train Line 1 is running to major destinations in central Ottawa, from Tunney’s Pasture to Blair stations. Give the train a try before the #ReallyBigServiceChange on Sunday, October 6 to see how quick and easy it is to ride.
Highlights of the new transit network
- Quick and easy connections to the train at 13 beautiful new O-Train stations.
- Reliable service on Line 1, providing a fast, traffic-free commute through the downtown core.
- New direct bus service to Gatineau from the west end, Vanier and Gloucester, plus connections to Gatineau at Pimisi and Lyon stations.
- Increased service in Kanata North, Bells Corners and Orléans.
Check your mailbox
More information about the service change and new transit network was mailed to every household this week.
Get real-time schedule information 24 hours a day by calling 613-560-1000 or texting 560560 plus the four‑digit bus stop number. For more information, travel planning assistance and new timetables, visit octranspo.com. You can also call OC Transpo at 613-741-4390, particularly when it is less busy between 5:30 pm and 9 pm.
First human case of West Nile virus reported in Ottawa
September 25, 2019
Ottawa – Ottawa Public Health has received lab notification of the first human case of West Nile virus infection in Ottawa for the 2019 West Nile virus season. Final lab confirmation is pending.
On warm days, mosquitoes potentially carrying West Nile virus can still bite and transmit the infection to humans. This will continue until Ottawa experiences the first few hard frosts of the fall season. Ottawa Public Health reminds all residents to continue to protect themselves from mosquito bites.
Culex pipiens, the northern house mosquito – the mosquito most responsible for spreading West Nile virus infection – prefers to live and breed around human habitations. Mosquito trapping and testing in Ottawa has found relatively low West Nile virus activity this year, but the risk for human West Nile virus illness is still present.
West Nile virus is an infection that, in a small number of cases, can cause serious illness. Most people will not develop any symptoms if infected with West Nile virus, but about 20 per cent may experience flu-like symptoms including fever, headache, muscle aches and, possibly, a rash. The risk for more serious illness, in which West Nile virus invades the central nervous system – occurring in less than one per cent of all infections – increases with age. Older adults and the elderly are at higher risk, as well as people with weakened immune systems.
In Ontario, as of September 14, there have been four human cases this year. In 2018, Ottawa had seven human cases, and Ontario had 137.
Ottawa Public Health urges residents to protect themselves and their families from mosquito bites by:
Ottawa Public Health has a proactive plan to deal with West Nile virus that includes weekly surveillance and mosquito larvicidal treatment of natural and man-made standing-water sites on City property, like ditches and stormwater management ponds. As part of this plan, Ottawa Public Health regularly applies larvicide in City-owned roadside storm-sewer catch basins to reduce the mosquito population.
For more information on West Nile Virus, visit OttawaPublicHealth.ca or call Ottawa Public Health Information at 613-580-6744 (TTY: 613-580-9656). You can also connect with us on Facebook and Twitter.
Ottawa – Ottawa Public Health has received lab notification of the first human case of West Nile virus infection in Ottawa for the 2019 West Nile virus season. Final lab confirmation is pending.
On warm days, mosquitoes potentially carrying West Nile virus can still bite and transmit the infection to humans. This will continue until Ottawa experiences the first few hard frosts of the fall season. Ottawa Public Health reminds all residents to continue to protect themselves from mosquito bites.
Culex pipiens, the northern house mosquito – the mosquito most responsible for spreading West Nile virus infection – prefers to live and breed around human habitations. Mosquito trapping and testing in Ottawa has found relatively low West Nile virus activity this year, but the risk for human West Nile virus illness is still present.
West Nile virus is an infection that, in a small number of cases, can cause serious illness. Most people will not develop any symptoms if infected with West Nile virus, but about 20 per cent may experience flu-like symptoms including fever, headache, muscle aches and, possibly, a rash. The risk for more serious illness, in which West Nile virus invades the central nervous system – occurring in less than one per cent of all infections – increases with age. Older adults and the elderly are at higher risk, as well as people with weakened immune systems.
In Ontario, as of September 14, there have been four human cases this year. In 2018, Ottawa had seven human cases, and Ontario had 137.
Ottawa Public Health urges residents to protect themselves and their families from mosquito bites by:
- Applying a Health Canada-approved mosquito repellent containing DEET or icaridin to exposed skin and clothing
- Protecting yourself, especially between dusk and dawn, when mosquitoes are most active, and any time you are near shady, bushy, or wooded areas
- Wearing light-coloured, tightly woven, loose-fitting clothing, such as long pants, a long-sleeved shirt, shoes and socks, to protect exposed skin
- Making sure all windows and doors in your home have screens that are in good condition
- Reducing standing-water sites around your home, such as bird baths, toys, flower-pot saucers, swimming-pool covers, old tires, wheelbarrows, buckets, and cans
- Keeping all openings to rain barrels covered with screen mesh at all times
Ottawa Public Health has a proactive plan to deal with West Nile virus that includes weekly surveillance and mosquito larvicidal treatment of natural and man-made standing-water sites on City property, like ditches and stormwater management ponds. As part of this plan, Ottawa Public Health regularly applies larvicide in City-owned roadside storm-sewer catch basins to reduce the mosquito population.
For more information on West Nile Virus, visit OttawaPublicHealth.ca or call Ottawa Public Health Information at 613-580-6744 (TTY: 613-580-9656). You can also connect with us on Facebook and Twitter.
What’s changing on Oct. 6th
The O-Train Line 1 is now open! All bus routes remain in place for 3 weeks. On Oct. 6, the bus network will undergo major changes. O-Train Line 1 will replace most bus routes travelling through downtown, and will provide a quick, reliable connection between Tunney’s Pasture and Blair. Many bus routes are changing to simplify routing and offer convenient connections to the O-Train.
See the full list of Kanata & Stittsville changes: https://www.octranspo.com/en/ready-for-rail/my-trip/station-neighbourhoods/kanata-stittsville
See details for changing routes: https://www.octranspo.com/en/news/article/whats-changing-oct-6/#rte261-283
See the full list of Kanata & Stittsville changes: https://www.octranspo.com/en/ready-for-rail/my-trip/station-neighbourhoods/kanata-stittsville
See details for changing routes: https://www.octranspo.com/en/news/article/whats-changing-oct-6/#rte261-283
West End Official Plan Consultation
Councillor Hubley would like to invite residents to attend a joint, west-end Official Plan Consultation on September 24, 2019. The event will provide public education and a feedback opportunity on 2 of the 5 Big Moves for residents in the City – Resiliency and Urban Design.
The City is rewriting Ottawa’s Official Plan – the strategic document that describes how the city will grow over time, where we will place major infrastructure, and what policies will be in place to support economic growth and guide the development and evolution of communities. Our goal is to position Ottawa to be flexible, resilient and, above all, a city where people want to live, work and play.
Should you have any questions please do not hesitate to e-mail: Allan.Hubley@ottawa.ca
The City is rewriting Ottawa’s Official Plan – the strategic document that describes how the city will grow over time, where we will place major infrastructure, and what policies will be in place to support economic growth and guide the development and evolution of communities. Our goal is to position Ottawa to be flexible, resilient and, above all, a city where people want to live, work and play.
Should you have any questions please do not hesitate to e-mail: Allan.Hubley@ottawa.ca
Waste Collection Issues
Sept. 9th 2019
I have heard from many of you today and over the weekend about missed pickups of garbage and recycling in various areas of the ward. As many of you are aware, Kanata South (and other areas in the west end) have been experiencing delays recently due to contractor issues. I can assure you that we are aggressively dealing with this issue by bringing in extra trucks, issuing fines and daily tracking of pickup/missed locations. I share your frustrations with these delays and am disappointed at the level of service being provided. Quite frankly, this level of service is unacceptable and I have asked that staff figure out interim measures to fix these delays. It is my understanding that the contract with the current contractor will not be extended and we will receive more details regarding this at Wednesday’s Council meeting. Once the details are made public, I will be able to provide more information.
Please continue to leave your recycling and green bins out for pick up and hopefully, the missed areas will be picked up on Tuesday or Wednesday of this week. At the moment, the Solid Waste Manager is aiming to have outstanding waste picked up in the next day or two with our regular schedule starting mid-week.
Thank you for your patience and understanding during this time.
I have heard from many of you today and over the weekend about missed pickups of garbage and recycling in various areas of the ward. As many of you are aware, Kanata South (and other areas in the west end) have been experiencing delays recently due to contractor issues. I can assure you that we are aggressively dealing with this issue by bringing in extra trucks, issuing fines and daily tracking of pickup/missed locations. I share your frustrations with these delays and am disappointed at the level of service being provided. Quite frankly, this level of service is unacceptable and I have asked that staff figure out interim measures to fix these delays. It is my understanding that the contract with the current contractor will not be extended and we will receive more details regarding this at Wednesday’s Council meeting. Once the details are made public, I will be able to provide more information.
Please continue to leave your recycling and green bins out for pick up and hopefully, the missed areas will be picked up on Tuesday or Wednesday of this week. At the moment, the Solid Waste Manager is aiming to have outstanding waste picked up in the next day or two with our regular schedule starting mid-week.
Thank you for your patience and understanding during this time.
Notice of Potential / Actual Water Service Interruptions
Please note that due to a Water Main Repair (Specifically Michael Cowpland Dr betweenSouth of Terence Matthews Cres & Terence Matthews Crescent) clients may experience interruptions in water service.
***work will begin at 9AM Saturday (Aug 31st 2019) morning***
Water service is expected to be restored within 8 hours.
***work will begin at 9AM Saturday (Aug 31st 2019) morning***
Water service is expected to be restored within 8 hours.
The New Official Plan
The City of Ottawa's Official Plan provides a vision for the future growth of the city and a policy framework to guide the city's physical development. In 2019, the City of Ottawa is beginning a multi-year process to develop a new Official Plan.
There are many opportunities to provide feedback by visiting https://engage.ottawa.ca/the-new-official-plan .
On the site, you will see an Updates and Engage section.
Updates will be where you can get all new information on the Official Plan, for example any FAQ's, blogs, and draft policies.
After reviewing the information provided, we invite you to participate through the different feedback opportunities in the Engage section. Both sections will be continuously updated throughout the Official Plan process.
There are 5 new polls for residents to provide feedback through on the Official Plan site. There is a quick poll on each of the 5 Big Moves.
There are many opportunities to provide feedback by visiting https://engage.ottawa.ca/the-new-official-plan .
On the site, you will see an Updates and Engage section.
Updates will be where you can get all new information on the Official Plan, for example any FAQ's, blogs, and draft policies.
After reviewing the information provided, we invite you to participate through the different feedback opportunities in the Engage section. Both sections will be continuously updated throughout the Official Plan process.
There are 5 new polls for residents to provide feedback through on the Official Plan site. There is a quick poll on each of the 5 Big Moves.
Hydro Ottawa Public Info Session - Glen Cairn Cable Replacement
Glen Cairn - Cable Replacement
Beginning in 2019, Hydro Ottawa will undertake a cable replacement project in your neighbourhood. This work is necessary in order to ensure reliability of electricity supply.
Hydro Ottawa will be holding an information session on Wednesday, September 11, 2019 to provide you with detailed information about this project and explain how this may impact you.
Date: Wednesday, September 11, 2019
Time: 7 p.m. - 8 p.m.
Location: Glen Cairn Community Centre, Upper Hall, 190 Morrena Rd.
While this project is still months away, we wanted to provide you and your neighbours with advance notice as some effort may be required on your part to allow our crews access to the critical infrastructure located within our easements and on the City of Ottawa’s Road Right-of-Way.
More specifically, any smaller structures (such as sheds, decks, and walkways, as well as landscaping) located over the underground cables or around transformers may require removal in advance in order to allow safe access for our crews. Hydro Ottawa will work with our customers to keep removals to a minimum. For permanent structures such as pools or additions, Hydro Ottawa will work with the customer to find an alternate route for the proposed cable. In most cases Hydro Ottawa will be able to complete the work as planned so as to minimize any damage to customer property. Where excavation is required, Hydro Ottawa will work with the customer to reinstate the property to the customer’s reasonable satisfaction. An overall map showing the proposed work area will be available at the information session.
Hydro Ottawa is committed to delivering safe, reliable, electricity service and keeping you informed of upgrades taking place in your community.
Beginning in 2019, Hydro Ottawa will undertake a cable replacement project in your neighbourhood. This work is necessary in order to ensure reliability of electricity supply.
Hydro Ottawa will be holding an information session on Wednesday, September 11, 2019 to provide you with detailed information about this project and explain how this may impact you.
Date: Wednesday, September 11, 2019
Time: 7 p.m. - 8 p.m.
Location: Glen Cairn Community Centre, Upper Hall, 190 Morrena Rd.
While this project is still months away, we wanted to provide you and your neighbours with advance notice as some effort may be required on your part to allow our crews access to the critical infrastructure located within our easements and on the City of Ottawa’s Road Right-of-Way.
More specifically, any smaller structures (such as sheds, decks, and walkways, as well as landscaping) located over the underground cables or around transformers may require removal in advance in order to allow safe access for our crews. Hydro Ottawa will work with our customers to keep removals to a minimum. For permanent structures such as pools or additions, Hydro Ottawa will work with the customer to find an alternate route for the proposed cable. In most cases Hydro Ottawa will be able to complete the work as planned so as to minimize any damage to customer property. Where excavation is required, Hydro Ottawa will work with the customer to reinstate the property to the customer’s reasonable satisfaction. An overall map showing the proposed work area will be available at the information session.
Hydro Ottawa is committed to delivering safe, reliable, electricity service and keeping you informed of upgrades taking place in your community.
Notice to Residents: Road Closure
Please be advised:
From Friday, August 23 at 8 pm until Sunday evening, August 25, access to and from Stonehaven Drive at Old Richmond Road will be closed for road paving, as part of the Kanata South Link Project. Old Richmond Road will remain open for north and south traffic. Access to businesses will be maintained and signed detours will be in place.
For questions/concerns you can contact the Project Manager for the Kanata South Link Project:
Carolyn Newcombe
P.Eng. Senior Infrastructure Engineer, Infrastructure Projects Design and Construction Municipal Branch
Carolyn.Newcombe@ottawa.ca
Tel: 613-580-2424, ext. 28230
From Friday, August 23 at 8 pm until Sunday evening, August 25, access to and from Stonehaven Drive at Old Richmond Road will be closed for road paving, as part of the Kanata South Link Project. Old Richmond Road will remain open for north and south traffic. Access to businesses will be maintained and signed detours will be in place.
For questions/concerns you can contact the Project Manager for the Kanata South Link Project:
Carolyn Newcombe
P.Eng. Senior Infrastructure Engineer, Infrastructure Projects Design and Construction Municipal Branch
Carolyn.Newcombe@ottawa.ca
Tel: 613-580-2424, ext. 28230
Black Bear sighting in Hydro Corridor / Bridlewood area
Hi folks,
We have been hearing some black bear sightings in the Hydro Corridor in Bridlewood. Black bears are generally shy and often stay away from people. Bears actively feed from mid April until late fall and will travel up to 100 km to find food. They can be attracted to pet food that is left outdoors, bird feeders, barbecues, composters, fruit trees, sweet corn and grain fields.
If you need to report at bear problem, call the provincial Bear Reporting Line at 1-866-514-BEAR (2327). In the event of a bear emergency, call police by dialling 9-1-1. For complete information on dealing with bears including what farmers can do to keep bears at bay, see Bear Wise from the Ontario Ministry of Natural Resources and Forestry.
We have been hearing some black bear sightings in the Hydro Corridor in Bridlewood. Black bears are generally shy and often stay away from people. Bears actively feed from mid April until late fall and will travel up to 100 km to find food. They can be attracted to pet food that is left outdoors, bird feeders, barbecues, composters, fruit trees, sweet corn and grain fields.
If you need to report at bear problem, call the provincial Bear Reporting Line at 1-866-514-BEAR (2327). In the event of a bear emergency, call police by dialling 9-1-1. For complete information on dealing with bears including what farmers can do to keep bears at bay, see Bear Wise from the Ontario Ministry of Natural Resources and Forestry.
Notice to Residents: Castle Glen Pathway Culvert Project
Appaloosa Park Playground Redevelopment
Two concepts for the playground redevelopment for Appaloosa Park have been posted on Ottawa.ca... Have your say!:
https://ottawa.ca/en/city-hall/public-engagement/projects/appaloosa-park
https://ottawa.ca/en/city-hall/public-engagement/projects/appaloosa-park
Mosquitoes and West Nile Virus
West Nile virus (WNV) is an infection spread by mosquitoes that in some people can cause serious illness. Each year from June to October, Ottawa Public Health (OPH) coordinates a WNV prevention program, which includes surveillance of the illness in humans, surveillance of mosquitoes, and treating water in storm water catch basins and certain surface water sites against mosquito larvae.
The mosquitoes that spread WNV lay eggs in any standing water, no matter how small, that may be around for a week or longer. The water at the bottom of catch basins is a favoured location. City catch basins are treated with larvicide either once or three times per season depending on the formulation used. The larvicide used in catch basins targets mosquito larvae and does not have any impacts on humans. A different larvicide that also has no impact on humans is used on surface water.
Surveillance of mosquito species involves the once a week placement of approximately 30 strategically placed mosquito traps across the City. Mosquito species composition and prevalence of WNV is analyzed. The results are used along with other risk factor data, such as temperature, history, etc., to fine-tune OPH’s WNV program.
OPH is sympathetic to residents facing nuisance mosquitoes in their neighbourhoods; however, OPH’s programming initiatives focus on population controls only for those species of mosquitoes known to transmit WNV to humans, and not the remaining species. Mosquitoes species bred in spring floodwater pools, typically are not competent vectors for WNV. This means spring mosquitoes, particularly in rural/semi-rural areas, are a nuisance but are not a concern for carrying WNV.
Research has consistently found that WNV is most prevalent in urban settings. This is because the mosquito species Culex pipiens/restuans associate themselves with human habitats where standing water in small containers and objects is constantly available to lay eggs in, and peridomestic birds, such as sparrows and American robins are plentiful to feed on. These two bird species in particular can get infected with WNV and pass the virus back to mosquitoes, without themselves becoming severely ill. The prevalence of WNV in mosquitoes is amplified as it is transmitted in the mosquito-to-bird-to-mosquito cycle.
In summary, while OPH’s WNV program operates across the City, current/historical results and analysis of the mosquito traps clearly show that in rural and semi-rural areas, nuisance mosquitoes predominate, and that those that carry WNV are much more associated with urban and mature suburban areas.
OPH recommends that residents lessen the number of mosquitoes around their properties by reducing or eliminating areas or objects that can accumulate or retain water. Here are some suggestions to reduce mosquitoes on your property:
Keep mosquitoes out of your home:
Protect yourself against mosquito bites:
As the summer progresses, OPH will continue to monitor the yields and analyses of trapped mosquitoes, as well as the results of tested surface waters, and adjust our WNV program should further public protection be required in a given area.
For more information about OPH’s WNV Prevention Program, visit OttawaPublicHealth.ca/WestNileVirus
The mosquitoes that spread WNV lay eggs in any standing water, no matter how small, that may be around for a week or longer. The water at the bottom of catch basins is a favoured location. City catch basins are treated with larvicide either once or three times per season depending on the formulation used. The larvicide used in catch basins targets mosquito larvae and does not have any impacts on humans. A different larvicide that also has no impact on humans is used on surface water.
Surveillance of mosquito species involves the once a week placement of approximately 30 strategically placed mosquito traps across the City. Mosquito species composition and prevalence of WNV is analyzed. The results are used along with other risk factor data, such as temperature, history, etc., to fine-tune OPH’s WNV program.
OPH is sympathetic to residents facing nuisance mosquitoes in their neighbourhoods; however, OPH’s programming initiatives focus on population controls only for those species of mosquitoes known to transmit WNV to humans, and not the remaining species. Mosquitoes species bred in spring floodwater pools, typically are not competent vectors for WNV. This means spring mosquitoes, particularly in rural/semi-rural areas, are a nuisance but are not a concern for carrying WNV.
Research has consistently found that WNV is most prevalent in urban settings. This is because the mosquito species Culex pipiens/restuans associate themselves with human habitats where standing water in small containers and objects is constantly available to lay eggs in, and peridomestic birds, such as sparrows and American robins are plentiful to feed on. These two bird species in particular can get infected with WNV and pass the virus back to mosquitoes, without themselves becoming severely ill. The prevalence of WNV in mosquitoes is amplified as it is transmitted in the mosquito-to-bird-to-mosquito cycle.
In summary, while OPH’s WNV program operates across the City, current/historical results and analysis of the mosquito traps clearly show that in rural and semi-rural areas, nuisance mosquitoes predominate, and that those that carry WNV are much more associated with urban and mature suburban areas.
OPH recommends that residents lessen the number of mosquitoes around their properties by reducing or eliminating areas or objects that can accumulate or retain water. Here are some suggestions to reduce mosquitoes on your property:
- Look around/outside your house for containers, receptacles and any other items that might collect water. Be sure to empty them regularly, turn them over when appropriate, or dispose of them accordingly.
- Drill holes in the bottom of recycling containers that are left outdoors so that water can drain out.
- Clean clogged roof gutters; remove leaves and debris that may prevent drainage of rainwater.
- Ensure all openings to rain barrels are covered with well-fitted screen mesh at all times.
- Turn over plastic wading pools and wheelbarrows when not in use.
- Change the water in birdbaths at least once per week; aerate private ornamental ponds or treat them with an approved mosquito larvicide such as Bti if they do not have an outflow into natural waters.
- Keep swimming pools clean and properly chlorinated; remove standing water from pool covers.
- Use landscaping to eliminate standing water that collects on your property.
Keep mosquitoes out of your home:
- Ensure window and door insect screens have no gaps or holes.
- Close doors quickly when entering and leaving your home.
Protect yourself against mosquito bites:
- Apply an approved mosquito repellent to exposed skin and clothing.
- Wear long pants, a long-sleeved shirt, shoes and socks to protect exposed skin.
- Wear light-coloured, tightly-woven but loose-fitting clothing – mosquitoes are attracted to darker colours and can still bite through thin, clingy clothing.
- Avoid the hours between dusk and dawn—periods when mosquitoes are most active—and at any time in shady, wooded areas. Take extra care to use repellent and protective clothing from dusk to dawn or consider avoiding outdoor activities during these times.
As the summer progresses, OPH will continue to monitor the yields and analyses of trapped mosquitoes, as well as the results of tested surface waters, and adjust our WNV program should further public protection be required in a given area.
For more information about OPH’s WNV Prevention Program, visit OttawaPublicHealth.ca/WestNileVirus
Update – Delays in Garbage/Recycling Pickups
Hi folks,
Many of you have been asking about the delays with waste pickup over the past few weeks. I too am very frustrated with the level of service Kanata South has been receiving and have been working with the GM of Public Works directly to get this resolved as quickly as possible. Thank you very much for your patience and understanding during this period. The latest delays in pickup go back to the fire at Waste Management a couple weeks ago where a number of trucks were lost or damaged. Additional trucks have been brought in, and I had hoped that after the weekend work that had trucks picking up locations that were not done last week, that service would be returning to normal this week. That is not the case and trucks have been running into the evening to make up for the areas that are not getting completed during the day. Right now, we are seeing a day delay in pickups in most areas, however, please continue to put out your waste, recycling and green bins on the scheduled day.
If your garbage has not been collected, please leave it curbside and they will get to it. If it has been more than 24hrs please report to 311 or to me by e-mailing allan.hubley@ottawa.ca , thank you.
Many of you have been asking about the delays with waste pickup over the past few weeks. I too am very frustrated with the level of service Kanata South has been receiving and have been working with the GM of Public Works directly to get this resolved as quickly as possible. Thank you very much for your patience and understanding during this period. The latest delays in pickup go back to the fire at Waste Management a couple weeks ago where a number of trucks were lost or damaged. Additional trucks have been brought in, and I had hoped that after the weekend work that had trucks picking up locations that were not done last week, that service would be returning to normal this week. That is not the case and trucks have been running into the evening to make up for the areas that are not getting completed during the day. Right now, we are seeing a day delay in pickups in most areas, however, please continue to put out your waste, recycling and green bins on the scheduled day.
If your garbage has not been collected, please leave it curbside and they will get to it. If it has been more than 24hrs please report to 311 or to me by e-mailing allan.hubley@ottawa.ca , thank you.
Summer By-Law Notice
One of the City’s best attributes is its parks and sports fields. As the temperature increases and recreational sports leagues get back into action, By-law & Regulatory Services would like to remind the public about regulations that are in place to ensure everyone can enjoy our shared spaces.
· General hours of operations are between 5 a.m. and 11 p.m., unless otherwise posted
· Smoking and vaping of any substance is prohibited in City parks and City sports fields
· Alcohol is prohibited, unless at a licensed event approved by the City’s Recreation, Cultural & Facility Services Department
· Dogs must remain on-leash, unless in designated off-leash areas. Please refer to posted signage to determine a park’s designation
· Please clean up after yourself and your dog; dispose of all waste appropriately
· It is not permitted to feed or disturb wildlife
Thank you for helping keep our parks clean and safe!
· General hours of operations are between 5 a.m. and 11 p.m., unless otherwise posted
· Smoking and vaping of any substance is prohibited in City parks and City sports fields
· Alcohol is prohibited, unless at a licensed event approved by the City’s Recreation, Cultural & Facility Services Department
· Dogs must remain on-leash, unless in designated off-leash areas. Please refer to posted signage to determine a park’s designation
· Please clean up after yourself and your dog; dispose of all waste appropriately
· It is not permitted to feed or disturb wildlife
Thank you for helping keep our parks clean and safe!
Waste Management Update
June 2019
Our area has been experiencing many delays with yard waste pickup in recently. There are reports of glass and debris being left on the streets after the recycling pick up. Please know that we have made it very clear to all responsible that this level of service unacceptable. Waste Management (WM) is now facing penalties from the city for service disruptions and other issues up to and including the potential loss of their contract.
In addition to the above, there was a fire this past weekend at the WM storage yard that resulted in the loss of several of their trucks. I spoke with the GM of Public Works and Environmental Services, who has said that WM have arranged for vehicles to come in from other cities to make up for the loss of inventory from the fire.
We ask for your patience this week as there will most likely be delays in service as the trucks arrive and are put into service. Repairs or replacement of the faulty trucks are underway however, if you experience any issues, please contact 311 or file a report online at www.ottawa.ca to ensure this current disruption in service is corrected quickly.
I will provide any updates as they become available on my website and social media.
Our area has been experiencing many delays with yard waste pickup in recently. There are reports of glass and debris being left on the streets after the recycling pick up. Please know that we have made it very clear to all responsible that this level of service unacceptable. Waste Management (WM) is now facing penalties from the city for service disruptions and other issues up to and including the potential loss of their contract.
In addition to the above, there was a fire this past weekend at the WM storage yard that resulted in the loss of several of their trucks. I spoke with the GM of Public Works and Environmental Services, who has said that WM have arranged for vehicles to come in from other cities to make up for the loss of inventory from the fire.
We ask for your patience this week as there will most likely be delays in service as the trucks arrive and are put into service. Repairs or replacement of the faulty trucks are underway however, if you experience any issues, please contact 311 or file a report online at www.ottawa.ca to ensure this current disruption in service is corrected quickly.
I will provide any updates as they become available on my website and social media.
Road Closure: Bachman Terrace from Pickford Drive to Irwin Gate
City Mobile App Beta Goes Live
The city’s new mobile app lets you securely connect with your City to place service requests, and to personalize the news, updates and notifications you can receive directly to your phone.
Using this technology will help city staff modernize the way they deliver services. Through the app, you can connect with the city of Ottawa any time and anywhere from your mobile device.
You can submit service requests right from your phone or tablet. Here are a few things you can do through the app:
• Request pothole repairs and garbage pick-up
• Report property damage
• Take and submit pictures related to your service request
• View nearby service requests on a map, to see if a request has already been submitted
• Choose to receive a variety of notifications, for example, notifications related to city news, events, road closures.
Remember though, the app is still being tested and staff are working to make it better, but they need your help. As part of beta testing for the new mobile app, City Staff is asking for your input. You can provide comments using the feedback button within the app, and there will also be surveys sent out during the beta period using the built-in notification process in the app.
Take the app for a spin and let staff know what you would like to see added and improved. It’s available for download through the Apple Store or on Google Play.
As part of the beta release of the mobile app, the City has also issued an update to our Open 3-1-1 Application Program Interface (API). The Open 3-1-1 API provides a standardized way for third-party developers to access information from the City’s 3-1-1 system. The update provides developers with access to location information for service requests related to public property, which will enhance how they can display this information.
Using this technology will help city staff modernize the way they deliver services. Through the app, you can connect with the city of Ottawa any time and anywhere from your mobile device.
You can submit service requests right from your phone or tablet. Here are a few things you can do through the app:
• Request pothole repairs and garbage pick-up
• Report property damage
• Take and submit pictures related to your service request
• View nearby service requests on a map, to see if a request has already been submitted
• Choose to receive a variety of notifications, for example, notifications related to city news, events, road closures.
Remember though, the app is still being tested and staff are working to make it better, but they need your help. As part of beta testing for the new mobile app, City Staff is asking for your input. You can provide comments using the feedback button within the app, and there will also be surveys sent out during the beta period using the built-in notification process in the app.
Take the app for a spin and let staff know what you would like to see added and improved. It’s available for download through the Apple Store or on Google Play.
As part of the beta release of the mobile app, the City has also issued an update to our Open 3-1-1 Application Program Interface (API). The Open 3-1-1 API provides a standardized way for third-party developers to access information from the City’s 3-1-1 system. The update provides developers with access to location information for service requests related to public property, which will enhance how they can display this information.
West End Ready For Rail Information Session
Free event. Hope to see you there!
New Playstructure for Mattawa Park
UPDATE May 14 2019: Based on the communities feedback, option A has been chosen. Thank you for those who provided your feedback!
The playstucture at Mattawa Park will be replaced this year. You can see both proposed options and provide feedback about which option you’d prefer by visiting: https://ottawa.ca/en/city-hall/public-engagement/projects/mattawa-park
The playstucture at Mattawa Park will be replaced this year. You can see both proposed options and provide feedback about which option you’d prefer by visiting: https://ottawa.ca/en/city-hall/public-engagement/projects/mattawa-park
Weekend Weather/Road Maintenance Update
April 5th 2019
Weekend Roads Update
Later today, flurries are expected. 2 cm of snow may fall, but the asphalt temperature is already well above zero - meaning that it should melt shortly after falling. City staff are ready to address any weather conditions we may get – with salt trucks and plows where needed. We do not anticipate the temperatures to drop below zero, but if they do, residents may see plows out with the blades lifted. This is not because they are driving around without work, but rather that they are spot salting – treating icy areas to ensure road safety. Salt trucks serve a dual purpose in that they both plow and salt.
Later this evening, the conditions will change again, and we expect to see temperatures rise into the double digits this weekend, as well as an accumulation of 5-10 mm of rain.
Potholes
Until the predicted snow arrives, city teams will be out in full-force to address potholes. We have full complements of teams out applying temporary patches to the worst holes in our roadways. Teams will continue throughout the weekend, however, when rain falls, and the holes fill with water, the work is less effective. In wet conditions, crews are only sent out to fill emergency potholes. As soon as the conditions dry, teams will be back out to continue filling the potholes.
Since January 1, 2019, Roads staff have filled 91,494 potholes.
Street Sweeping
Street sweeping has begun in some areas of the City where conditions allow. Sweeping is not done in areas where ice pack still exists. There are also limitations if there is snow still piled beside sidewalks or roadways. To try and sweep in those areas now would not produce quality results and crews would have to return again when the snow and ice melted to collect the grit and sand embedded within it.
Instead, some areas will see sweepers out this weekend tackling sidewalks. Some of the sidewalk machines have been fitted with giant brooms which push the grit and debris to the side of the roadway where the street sweeping machines will come by and vacuum it up. Over the weekend, this sweeping of sidewalks and boulevards (the area between a sidewalk and roadway) in limited areas will be undertaken with hopes that we can begin operations in full force next week.
The City owns nine vacuum sweepers. They will be deployed today, and over the weekend – as weather permits, to tackle problem areas.
Residents can support the street sweeping process by keeping the sidewalks in front of their homes clear from garbage and recycle bins. Also, if you see a street sweeper coming down your street, please consider parking your car elsewhere so the sweeper can get as close to the curb as possible. This allows for a more efficient and thorough cleaning.
Spring Flooding
Drainage and flood monitoring and mitigation is underway and is a top priority. As part of their weekend responsibilities, staff will be out all weekend monitoring conditions and known problem areas to proactively address concerns. Roads staff work closely with their partners in the Emergency Management Team to respond to flooding concerns.
The current weather conditions have been perfect for mitigating flood concerns in the region. Warmer daytime temperatures allow for moderate melting during the day. Cool temperatures in the evenings and overnight mean the flow is slowed. We have not seen significant water issues at this time.
The warmer temperatures mean that we may see increased water pooling and possible flooding this weekend. Residents are reminded to protect their homes by pointing drainage spouts away from home, ensuring sump pumps are working and clearing private catch basins. To report a blocked City catch basin, residents can visit the City’s website.
Weekend Roads Update
Later today, flurries are expected. 2 cm of snow may fall, but the asphalt temperature is already well above zero - meaning that it should melt shortly after falling. City staff are ready to address any weather conditions we may get – with salt trucks and plows where needed. We do not anticipate the temperatures to drop below zero, but if they do, residents may see plows out with the blades lifted. This is not because they are driving around without work, but rather that they are spot salting – treating icy areas to ensure road safety. Salt trucks serve a dual purpose in that they both plow and salt.
Later this evening, the conditions will change again, and we expect to see temperatures rise into the double digits this weekend, as well as an accumulation of 5-10 mm of rain.
Potholes
Until the predicted snow arrives, city teams will be out in full-force to address potholes. We have full complements of teams out applying temporary patches to the worst holes in our roadways. Teams will continue throughout the weekend, however, when rain falls, and the holes fill with water, the work is less effective. In wet conditions, crews are only sent out to fill emergency potholes. As soon as the conditions dry, teams will be back out to continue filling the potholes.
Since January 1, 2019, Roads staff have filled 91,494 potholes.
Street Sweeping
Street sweeping has begun in some areas of the City where conditions allow. Sweeping is not done in areas where ice pack still exists. There are also limitations if there is snow still piled beside sidewalks or roadways. To try and sweep in those areas now would not produce quality results and crews would have to return again when the snow and ice melted to collect the grit and sand embedded within it.
Instead, some areas will see sweepers out this weekend tackling sidewalks. Some of the sidewalk machines have been fitted with giant brooms which push the grit and debris to the side of the roadway where the street sweeping machines will come by and vacuum it up. Over the weekend, this sweeping of sidewalks and boulevards (the area between a sidewalk and roadway) in limited areas will be undertaken with hopes that we can begin operations in full force next week.
The City owns nine vacuum sweepers. They will be deployed today, and over the weekend – as weather permits, to tackle problem areas.
Residents can support the street sweeping process by keeping the sidewalks in front of their homes clear from garbage and recycle bins. Also, if you see a street sweeper coming down your street, please consider parking your car elsewhere so the sweeper can get as close to the curb as possible. This allows for a more efficient and thorough cleaning.
Spring Flooding
Drainage and flood monitoring and mitigation is underway and is a top priority. As part of their weekend responsibilities, staff will be out all weekend monitoring conditions and known problem areas to proactively address concerns. Roads staff work closely with their partners in the Emergency Management Team to respond to flooding concerns.
The current weather conditions have been perfect for mitigating flood concerns in the region. Warmer daytime temperatures allow for moderate melting during the day. Cool temperatures in the evenings and overnight mean the flow is slowed. We have not seen significant water issues at this time.
The warmer temperatures mean that we may see increased water pooling and possible flooding this weekend. Residents are reminded to protect their homes by pointing drainage spouts away from home, ensuring sump pumps are working and clearing private catch basins. To report a blocked City catch basin, residents can visit the City’s website.
Proposed Route Changes (Routes 252, 256, 269 & 164)
I have been working closely with OC Transpo concerning transit service issues raised by residents in order to address safety concerns, route reliability, and more. Included in the 2019 Budget for OC Transpo is a bus service expansion investment of $5M and the purchase of new buses to provide expanded service. A number of route changes are being proposed for Kanata South (please also find a map illustrating these changes below), and I encourage residents to email me at allan.hubley@ottawa.ca with their feedback on the below proposals.
Route 256 to operate via Moodie Drive
Staff have been closely monitoring the capacity on the Route 256, and reviewed our request to create a new separate Connexion route to serve the eastern part of Bells Corners instead of the Route 256. Staff recommend that a new Route 251 be introduced between Bells Corners and Tunney’s Pasture Station, and that Route 256 be revised to operate via Moodie Drive. This would relieve current ridership pressure on Route 256, and would also allow a new connection from Route 256 to Routes 63, 64, and 66 at Moodie Station for customers destined for the DND offices on Moodie and for workplaces in Kanata North.
Improved stop safety for Routes 252 & 164
Staff have reviewed our request to address the safety concerns brought to my attention from residents trying to catch their bus on the south side of Hope Side Road. Once Hope Side Road undergoes a full rehabilitation as part of the Kanata South Link project for which Phase 1 has just begun, safe and accessible bus stops will be constructed. To address these safety concerns in the meantime, Staff have developed an option to revise Routes 252 and 164 to operate on Meadowbreeze, Summergaze, and Summitview to remove the need for customers to cross Hope Side Road.
Route 269 becomes Route 257
Route 269 to be renumbered at the request of family of a victim of the fatal bus crash at Westboro Station.
Reduced travel times for Routes 256 & 257
Route 256 would be revised to operate directly along Bridgestone between Stonehaven and Grassy Plains. Route 257 (formerly Route 269) would be revised to start at Bridle Park and Stonemeadow, operating along Stonemeadow and Stonehaven to Pine Hill before continuing its current route.
Route 256 to operate via Moodie Drive
Staff have been closely monitoring the capacity on the Route 256, and reviewed our request to create a new separate Connexion route to serve the eastern part of Bells Corners instead of the Route 256. Staff recommend that a new Route 251 be introduced between Bells Corners and Tunney’s Pasture Station, and that Route 256 be revised to operate via Moodie Drive. This would relieve current ridership pressure on Route 256, and would also allow a new connection from Route 256 to Routes 63, 64, and 66 at Moodie Station for customers destined for the DND offices on Moodie and for workplaces in Kanata North.
Improved stop safety for Routes 252 & 164
Staff have reviewed our request to address the safety concerns brought to my attention from residents trying to catch their bus on the south side of Hope Side Road. Once Hope Side Road undergoes a full rehabilitation as part of the Kanata South Link project for which Phase 1 has just begun, safe and accessible bus stops will be constructed. To address these safety concerns in the meantime, Staff have developed an option to revise Routes 252 and 164 to operate on Meadowbreeze, Summergaze, and Summitview to remove the need for customers to cross Hope Side Road.
Route 269 becomes Route 257
Route 269 to be renumbered at the request of family of a victim of the fatal bus crash at Westboro Station.
Reduced travel times for Routes 256 & 257
Route 256 would be revised to operate directly along Bridgestone between Stonehaven and Grassy Plains. Route 257 (formerly Route 269) would be revised to start at Bridle Park and Stonemeadow, operating along Stonemeadow and Stonehaven to Pine Hill before continuing its current route.
866 & 898 Eagleson Road and 1355 & 1365 Terry Fox Drive Public Meeting
March 13th 2019
NOTICE OF PUBLIC MEETING CONCERNING A PROPOSED PLAN OF SUBDIVISION
File No.: D07-16-19-0001
PLEASE TAKE NOTICE that the City of Ottawa will hold a Public Meeting on Thursday March 28th, 2019 from 6:00 PM - 8:00 PM in the Kanata Recreation Complex, Program Room (100 Charlie Rogers Place) to discuss a proposed plan of subdivision. A location map showing the location of the land proposed to subdivided is attached.
The Owners, Claridge Homes, are proposing to develop 409 residential units including 34 semidetached units, 255 street-oriented townhouses, 120 back-to-back townhouses, as well as two parks (a 1.03 hectare park will be added to the Proudmore Romina Park expanding its existing size; and a 0.40 hecatre parkette is proposed in the southern portion of the development..
Additional information relating to the proposed plan of subdivision is available for inspection by the public. For more information on this matter, including information about preserving your appeal rights, please direct inquiries to:
Laurel McCreight, Assigned Planner Planning, Infrastructure and Economic Development Department 110 Laurier Avenue West, 4th floor Ottawa ON K1J 1P1 Tel: 613-580-2424 ext. 16587 Fax : 613-580-2576 e-mail: Laurel.McCreight@ottawa.ca
NOTICE OF PUBLIC MEETING CONCERNING A PROPOSED PLAN OF SUBDIVISION
File No.: D07-16-19-0001
PLEASE TAKE NOTICE that the City of Ottawa will hold a Public Meeting on Thursday March 28th, 2019 from 6:00 PM - 8:00 PM in the Kanata Recreation Complex, Program Room (100 Charlie Rogers Place) to discuss a proposed plan of subdivision. A location map showing the location of the land proposed to subdivided is attached.
The Owners, Claridge Homes, are proposing to develop 409 residential units including 34 semidetached units, 255 street-oriented townhouses, 120 back-to-back townhouses, as well as two parks (a 1.03 hectare park will be added to the Proudmore Romina Park expanding its existing size; and a 0.40 hecatre parkette is proposed in the southern portion of the development..
Additional information relating to the proposed plan of subdivision is available for inspection by the public. For more information on this matter, including information about preserving your appeal rights, please direct inquiries to:
Laurel McCreight, Assigned Planner Planning, Infrastructure and Economic Development Department 110 Laurier Avenue West, 4th floor Ottawa ON K1J 1P1 Tel: 613-580-2424 ext. 16587 Fax : 613-580-2576 e-mail: Laurel.McCreight@ottawa.ca
Notice from Safer Roads Ottawa
February 25th 2019
The City’s Pathway Patrol program has been around since 1997 and has helped make Ottawa’s pathways safer. Safer Roads Ottawa is looking for volunteers who love our city and want to become ambassadors of our pathways by joining the growing Pathway Patrol team. Our season runs from May to October. Whether you walk, run, roll or cycle, they would love to have you involved.
Do you ENJOY?
• Meeting new people who love being active outdoors as much as you do
• Working as part of a team and learning new skills
• Exploring new parts of this great city
• Interacting with residents to help improve their experience of using the pathways (i.e. providing helpful tips, directions, first aid and
basic bicycle repairs)
• Being a positive role model for pathway etiquette and safety
If you answered YES, then consider becoming part of our Pathway Patrol Team!
Requirements include a recent Police Records Check, First Aid Training (provided) and a commitment of 6 hours per month.
Apply today at https://goo.gl/z5ceVC
Contact pathwaypatrol@ottawa.ca or 613-580-2424, extension 28064 to find out more about this great program!
The City’s Pathway Patrol program has been around since 1997 and has helped make Ottawa’s pathways safer. Safer Roads Ottawa is looking for volunteers who love our city and want to become ambassadors of our pathways by joining the growing Pathway Patrol team. Our season runs from May to October. Whether you walk, run, roll or cycle, they would love to have you involved.
Do you ENJOY?
• Meeting new people who love being active outdoors as much as you do
• Working as part of a team and learning new skills
• Exploring new parts of this great city
• Interacting with residents to help improve their experience of using the pathways (i.e. providing helpful tips, directions, first aid and
basic bicycle repairs)
• Being a positive role model for pathway etiquette and safety
If you answered YES, then consider becoming part of our Pathway Patrol Team!
Requirements include a recent Police Records Check, First Aid Training (provided) and a commitment of 6 hours per month.
Apply today at https://goo.gl/z5ceVC
Contact pathwaypatrol@ottawa.ca or 613-580-2424, extension 28064 to find out more about this great program!
Green bin, recycling & garbage collection cancelled for today
Wednesday, February 13th 2019
Ottawa – There will be no curbside green bin, recycling or garbage collection on Wednesday, February 13. The Wednesday pick-up will take place on Thursday, February 14. In addition, the collection will be delayed by one day for the remainder of the week.
Multi-residential garbage, recycling and green bin collection is also delayed by one day for the remainder of the week.
Ottawa – There will be no curbside green bin, recycling or garbage collection on Wednesday, February 13. The Wednesday pick-up will take place on Thursday, February 14. In addition, the collection will be delayed by one day for the remainder of the week.
Multi-residential garbage, recycling and green bin collection is also delayed by one day for the remainder of the week.
Overnight Parking Ban Update
February 13th 2019
Plows have been out all night clearing the main arterials of the 27 cm of snow that has fallen so far. Plowing of local residential streets will commence this morning and as this will be a slow process, the Roads Dept. are asking residents to exercise patience as they get through residential communities. The overnight parking ban will remain in effect under the provisions of By-Law 2017-301 as Roads crews plow streets and attempt to widen them for vehicle circulation. If you have a vehicle parked on the road, please move it so the plows can get by. Thank you for your patience and understanding.
Plows have been out all night clearing the main arterials of the 27 cm of snow that has fallen so far. Plowing of local residential streets will commence this morning and as this will be a slow process, the Roads Dept. are asking residents to exercise patience as they get through residential communities. The overnight parking ban will remain in effect under the provisions of By-Law 2017-301 as Roads crews plow streets and attempt to widen them for vehicle circulation. If you have a vehicle parked on the road, please move it so the plows can get by. Thank you for your patience and understanding.
Winter Storm Update
February 12th 2019
Hi Folks,
Please see the below note I have received from the Director of Roads Services regarding the storm that is due to start later today. Thank you so much for your patience and understanding while our hard working Roads Team prepares for this major snow event and throughout their efforts to clean up!
Hi Folks,
Please see the below note I have received from the Director of Roads Services regarding the storm that is due to start later today. Thank you so much for your patience and understanding while our hard working Roads Team prepares for this major snow event and throughout their efforts to clean up!
Information regarding Winter Parking Restrictions
January 28th 2019
Thank you to everyone who has contacted my office regarding the issues of on street parking and your feedback provided in these posts. I am aware of the issues faced in newer communities within Kanata South and on narrower streets in some of our older communities. I have been working with the Roads Supervisor as well as By Law Services the past few weeks to address the most current examples.
The main problem identified by residents is that people are leaving their vehicles parked on the roadway during and after a snowfall. As you are aware, when the plows go by parked vehicles, this leaves a large amount of snow left on the streets which can harden into ice leaving the roadway uneven. When people choose to leave cars on both sides of the street, not only is it a challenge for the plow to pass but also poses problems for garbage trucks, school buses and most importantly emergency vehicles.
To ensure emergency vehicles and snow plows can get down your street, please make certain to not park your vehicle on the roadway. If you have a neighbour who leaves cars on the road, please help get this message to them so they don’t get ticketed.
We have received a record amount of snow so far this month with more coming tonight into Tuesday. Please park your vehicles in your driveways so that the plows can get by to clean the roadways. It is important to keep cars off the streets from the start of the snow and for 24 hours after so snow clearing operations can be completed. With current levels of snow, snow removal has begun, however, snow banks are removed first on streets where no cars are parked.
By Law Services was out last week after the storm and ticketed 103 vehicles for parking on the roadway during the overnight ban. As a result of the high number of residents not respecting the overnight ban, Bylaw has added many areas of Kanata South to their “hot list” and will be by again to ticket should the overnight parking ban be enacted or when residents call 311 because they feel their roadway has become an unsafe situation.
With regards to the removal of on street parking, I have been working with city staff over the past 2 winters on a pilot project where winter parking problems have been identified and we have removed parking on one side for a number of streets within Kanata South. I suggest locations that are brought to my attention be assessed by the Traffic Safety Dept. for seasonal parking restrictions, however, the final decision is up to the discretion of the Traffic Dept.
In order to have parking restrictions applied year round or outside of the seasonal parking restriction pilot project, there is a formal petition process that is available to residents, which has been successful on a number of streets in our Kanata South communities. The Traffic Department can review the roadway and work with the resident who is inquiring to draft proposed changes that are desired. The formal petition, obtained from the Traffic Department, must be circulated by a resident with an address on the street that is to be petitioned. The person circulating the petition must obtain 66% concurrence in the form of signatures. This ensures that any residents who would be impacted by changes to on-street parking are able to participate in the decision process and to prevent someone who uses your street but does not live on it from making changes to it without your knowledge. The 66% rule recognizes not everyone will agree but it is the desire of the clear majority. Upon successful completion of the petition, they will review and request consent from the Ward Councillor.
If you or any of your neighbours would like to learn additional information about changing the on-street parking regulations for your street, please do not hesitate to advise and my office (allan.hubley@ottawa.ca) would be pleased to connect you with the Traffic Assessment Specialist to discuss in further detail.
Thank you to everyone who has contacted my office regarding the issues of on street parking and your feedback provided in these posts. I am aware of the issues faced in newer communities within Kanata South and on narrower streets in some of our older communities. I have been working with the Roads Supervisor as well as By Law Services the past few weeks to address the most current examples.
The main problem identified by residents is that people are leaving their vehicles parked on the roadway during and after a snowfall. As you are aware, when the plows go by parked vehicles, this leaves a large amount of snow left on the streets which can harden into ice leaving the roadway uneven. When people choose to leave cars on both sides of the street, not only is it a challenge for the plow to pass but also poses problems for garbage trucks, school buses and most importantly emergency vehicles.
To ensure emergency vehicles and snow plows can get down your street, please make certain to not park your vehicle on the roadway. If you have a neighbour who leaves cars on the road, please help get this message to them so they don’t get ticketed.
We have received a record amount of snow so far this month with more coming tonight into Tuesday. Please park your vehicles in your driveways so that the plows can get by to clean the roadways. It is important to keep cars off the streets from the start of the snow and for 24 hours after so snow clearing operations can be completed. With current levels of snow, snow removal has begun, however, snow banks are removed first on streets where no cars are parked.
By Law Services was out last week after the storm and ticketed 103 vehicles for parking on the roadway during the overnight ban. As a result of the high number of residents not respecting the overnight ban, Bylaw has added many areas of Kanata South to their “hot list” and will be by again to ticket should the overnight parking ban be enacted or when residents call 311 because they feel their roadway has become an unsafe situation.
With regards to the removal of on street parking, I have been working with city staff over the past 2 winters on a pilot project where winter parking problems have been identified and we have removed parking on one side for a number of streets within Kanata South. I suggest locations that are brought to my attention be assessed by the Traffic Safety Dept. for seasonal parking restrictions, however, the final decision is up to the discretion of the Traffic Dept.
In order to have parking restrictions applied year round or outside of the seasonal parking restriction pilot project, there is a formal petition process that is available to residents, which has been successful on a number of streets in our Kanata South communities. The Traffic Department can review the roadway and work with the resident who is inquiring to draft proposed changes that are desired. The formal petition, obtained from the Traffic Department, must be circulated by a resident with an address on the street that is to be petitioned. The person circulating the petition must obtain 66% concurrence in the form of signatures. This ensures that any residents who would be impacted by changes to on-street parking are able to participate in the decision process and to prevent someone who uses your street but does not live on it from making changes to it without your knowledge. The 66% rule recognizes not everyone will agree but it is the desire of the clear majority. Upon successful completion of the petition, they will review and request consent from the Ward Councillor.
If you or any of your neighbours would like to learn additional information about changing the on-street parking regulations for your street, please do not hesitate to advise and my office (allan.hubley@ottawa.ca) would be pleased to connect you with the Traffic Assessment Specialist to discuss in further detail.
Book of Condolences to honour victims of the Westboro Station bus collision will move to Kanata
January 17, 2019
Residents of Kanata will have an opportunity to sign the Book of Condolences to honour victims of the Westboro Station bus collision and convey their sympathies to neighbours and commuters on route 269.
The Book of Condolences will be available at Eva James Memorial Community Centre starting at noon, Monday, January 21, where it will remain until end of day Sunday, January 27.
An online version of the Book of Condolences is also available on ottawa.ca until end of day Sunday, January 27.
Residents of Kanata will have an opportunity to sign the Book of Condolences to honour victims of the Westboro Station bus collision and convey their sympathies to neighbours and commuters on route 269.
The Book of Condolences will be available at Eva James Memorial Community Centre starting at noon, Monday, January 21, where it will remain until end of day Sunday, January 27.
An online version of the Book of Condolences is also available on ottawa.ca until end of day Sunday, January 27.
Westboro Station Bus Crash
January 14, 2019
Thank you to OC Transpo and Ottawa Public Health staff who were along the Transitway and at the Park & Rides this morning to assist riders during this difficult and emotional time. Our entire city has been affected by this tragic accident, and the outpouring of support I have seen offered from our community to those affected is overwhelming.
Our thoughts are with the injured, who are enduring the unimaginable physical trauma and emotional toll. Our thoughts are with the families, friends, and loved ones of the victims - Bruce Thomlinson, Judy Booth, and Anja Van Beek – who are experiencing indescribable grief and loss.
If you need help or someone to talk to, please reach out. Distress Centre of Ottawa is staffed 24/7 with crisis line specialists providing confidential support 24/7. Call 613-722-6914. More information and resources here: ow.ly/buyT30nhzUN
To honour victims of the Westboro Station bus collision, a paper book of condolences is available at Jean Pigott Place at Ottawa City Hall, and a web version is available online here: https://ottawa.ca/en/book-condolences-0.
Thank you to OC Transpo and Ottawa Public Health staff who were along the Transitway and at the Park & Rides this morning to assist riders during this difficult and emotional time. Our entire city has been affected by this tragic accident, and the outpouring of support I have seen offered from our community to those affected is overwhelming.
Our thoughts are with the injured, who are enduring the unimaginable physical trauma and emotional toll. Our thoughts are with the families, friends, and loved ones of the victims - Bruce Thomlinson, Judy Booth, and Anja Van Beek – who are experiencing indescribable grief and loss.
If you need help or someone to talk to, please reach out. Distress Centre of Ottawa is staffed 24/7 with crisis line specialists providing confidential support 24/7. Call 613-722-6914. More information and resources here: ow.ly/buyT30nhzUN
To honour victims of the Westboro Station bus collision, a paper book of condolences is available at Jean Pigott Place at Ottawa City Hall, and a web version is available online here: https://ottawa.ca/en/book-condolences-0.
Holiday Season Activities & Schedule Changes
December 14, 2018 – The City of Ottawa would like to remind residents of the following schedule changes for the holiday season, from Monday, December 24, 2018 to Wednesday, January 2, 2019.
Client services
Green bin, recycling and garbage collection
Parking
Transit service
Recreation services
Ottawa Public Health
Cultural services
Archives services
Municipal child-care services
Library services
Client services
- Ottawa City Hall and all seven client service centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on December 25, December 26 and January 1.
- The City’s Provincial Offences Court, including the courts located at 100 Constellation Crescent, will be closed on December 25, December 26 and January 1.
- Rural client service centres (Metcalfe, West Carleton and North Gower) will operate on a reduced schedule, from 8:30 am to noon from Tuesday, December 18 to Thursday, December 20. They will be closed from Tuesday, December 25 to Thursday, January 3. The centres normally operate three days a week and regular business will resume on Tuesday, January 8.
- The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 (TTY: 613-580-2401) to speak to a client service representative.
Green bin, recycling and garbage collection
- There will be no curbside or multi-residential green bin, recycling, garbage or bulky item collection on Christmas Day. Christmas Day’s pickup will take place on Boxing Day and all collection will be delayed by one day for the remainder of the week. New Year’s Day pick-up will take place on Wednesday, January 2 and all collection will be delayed by one day for the remainder of the week.
- The Trail Road waste facility will be closed on Christmas Day and New Year’s Day.
- Christmas trees will be picked up on your regular garbage day. Please remove all decorations. Christmas trees in plastic bags will not be collected.
Parking
- Free parking will be available at City Hall, 110 Laurier Avenue West, from Monday, December 24 at 6 pm to Thursday, December 27 at 6 am, and from Monday, December 31 at 6 pm to Wednesday, January 2 at 6 am.
- The ByWard Market Garage at 70 Clarence Street and the Dalhousie Garage at 141 Clarence Street will offer free parking from Monday, December 24 at 5 pm to Wednesday, December 26 at 7 am, and from Monday, December 31 at 5 pm to Wednesday, January 2 at 7 am.
- All other City of Ottawa parking regulations and restrictions will apply.
Transit service
- OC Transpo will operate on a reduced schedule from December 24 through December 28 and from December 31 through January 4. Timetables are available at octranspo.com and octranspo.mobi. Call 613-560-1000 or text 560560 plus your four-digit bus stop number for real-time schedule information. For more information, holiday schedules and travel planning, call 613-741-4390 or visit octranspo.com.
- A family or group can travel all day for the cost of one DayPass with the Family DayPass, which can be purchased for $10.50 from the bus operator when boarding, or from a ticket machine at any O-Train Line 2 station. A family or group can include up to six people, with a maximum of two people aged 13 or older.
- OC Transpo and Para Transpo will offer free service after 8 am on New Year’s Eve.
- The Rideau Centre OC Transpo Customer Service Centre will be closed on Christmas Day and New Year’s Day. It will be open on Boxing Day from 8 am to 8 pm. Customer Service Centres at the Lincoln Fields, Place d’Orléans and St-Laurent Stations will be closed on Christmas Day, Boxing Day, and New Year’s Day.
- OC Transpo Transit Information (613-741-4390) will be open throughout the holidays to help customers with schedules and trip planning:
- Christmas Eve, 7 am to 9 pm
- Christmas Day, 9 am to 5 pm
- Boxing Day, 7 am to 9 pm
- New Year’s Eve, 7 am to 9 pm
- New Year’s Day, 9 am to 5 pm
- STO users can plan their trip using Plani-bus.
- School trips will not operate from Monday, December 24 to Friday, January 4.
- Para Transpo will operate a holiday service on Christmas Day, Boxing Day and New Year’s Day. Regularly scheduled trips on these days will be automatically cancelled, but customers may book trips for these days by calling 613-244‑7272 on or after:
- December 18, for Christmas Day bookings
- December 19, for Boxing Day bookings
- December 25, for New Year’s Day bookings
- Para Transpo’s taxi coupon booking line (613-842-3670) will be closed on Christmas Day, Boxing Day, and New Year’s Day. The line for reservations and cancellations (613-244-7272) will be open regular hours.
- OC Transpo Customer Relations (613-842-3600) will be closed on Christmas Day, Boxing Day, and New Year’s Day.
Recreation services
- Pools, arenas and fitness centres will be operating on modified schedules during the holiday season, including public swimming, fitness and public skating facilities. Please check ottawa.ca for schedules.
- Most registered programs at community centres, arenas and swimming pools will be cancelled. Clients should check with their facility to confirm, as some exceptions will apply.
- Holiday schedules for outdoor rinks, such as the Sens Rink of Dreams, Lansdowne Park skating court, Ben Franklin Place skating rink and Jim Tubman Chevrolet Sens Rink can be found at ottawa.ca/skating. Check the alert status on the homepage of ottawa.ca to confirm that the rink is open.
Ottawa Public Health
- The Sexual Health Clinic and satellite clinics will be closed on Boxing Day and New Year’s Day.
- The Site Program at 179 Clarence Street, including supervised consumption services, will operate on a regular schedule over the holidays:
- Christmas Eve, 9 am to 9 pm
- Christmas Day, 9 am to 9 pm
- Boxing Day, 9 am to 9 pm
- New Year’s Eve, 9 am to 9 pm
- New Year’s Day, 9 am to 9 pm
- The Site Program mobile van will follow the schedule below:
- Christmas Eve, closed. Please visit 179 Clarence Street or call the Somerset West Community Health Centre NESI van (613-761-0003) for mobile harm-reduction services.
- Christmas Day, 5 to 11:30 pm
- Boxing Day, 5 to 11:30 pm
- New Year’s Eve, 5 to 11:30 pm
- New Year’s Day, 5 to 11:30 pm
- Please refer to Ottawa Public Health’s website for hours of operation for the Parenting in Ottawa Drop-ins.
- The Dental Clinics will be closed on Christmas Day, Boxing Day and New Year’s Day.
- The Ottawa Public Health Information Centre will be closed on Christmas Day, Boxing Day and New Year’s Day. Staff will respond to phone messages and inquiries within one business day. Find the latest health information at OttawaPublicHealth.ca.
Cultural services
- The Karsh-Masson Gallery, City Hall Art Gallery and Barbara Ann Scott Gallery at City Hall will operate on a regular schedule throughout the holidays.
- All other City of Ottawa arts centres, galleries, theatres and museums will be closed. Clients should check ottawa.ca or their facility to confirm, as some exceptions may apply.
Archives services
- The City of Ottawa Archives Reference Services and Gallery 112 will be closed from Sunday, December 23 and will reopen on Wednesday, January 2.
Municipal child-care services
- All Municipal child-care centres will be closed on Christmas Day, Boxing Day and New Year’s Day.
- Parents are advised to check operating hours with their childcare centres during the holiday season.
Library services
- All branches and services of the Ottawa Public Library will be closed on Christmas Day, Boxing Day and New Year’s Day. Branches and services will operate normally from December 27 through December 30. On Christmas Eve and New Year’s Eve, branches that normally close at 5 pm will close early, at 3 pm. Branches that normally close before 3 pm will maintain regular hours. Visit the OPL website for further information and to access library services online.
Councillor Hubley's Annual Kanata South Wagon Rides
Information Session: Update on Proposal at 5331 Fernbank Rd. & 1039 Terry Fox Dr.
When: Tuesday November 27th, 2018
Time: 6:30 pm – 8:30 pm
Where: Eva James Memorial Community Centre, 65 Stonehaven Drive, Ottawa, ON K2K 1A1
Time: 6:30 pm – 8:30 pm
Where: Eva James Memorial Community Centre, 65 Stonehaven Drive, Ottawa, ON K2K 1A1
New Traffic Light at Fernbank/Romina
Hi Folks,
I would like to provide you with an update regarding the request for a traffic light at the Fernbank/Romina intersection. As previously mentioned, I have been asking the Traffic Dept. to monitor this intersection for quite some time and unfortunately, it has never met the Provincial warrants needed to justify the installation of an all way stop control.
The City of Ottawa uses a warrant system (minimum criteria) to evaluate the requirement for a traffic signal at a specific location. The warrants consider the following:
The latest review that was conduced this past summer at the Fernbank/Romina intersection indicated that 100% of the warrants needed to justify a signalized crossing have been met. The addition of a traffic light has been approved and the Transportation Planning Department will be adding the need for traffic lights at this location in their 2019 plans. I will provide updates here and on my website as they are available.
Should you have any questions, please contact me at allan.hubley@ottawa.ca
I would like to provide you with an update regarding the request for a traffic light at the Fernbank/Romina intersection. As previously mentioned, I have been asking the Traffic Dept. to monitor this intersection for quite some time and unfortunately, it has never met the Provincial warrants needed to justify the installation of an all way stop control.
The City of Ottawa uses a warrant system (minimum criteria) to evaluate the requirement for a traffic signal at a specific location. The warrants consider the following:
- The volumes of "main street" and "cross street" vehicles and/or pedestrians;
- The respective abilities of the users of the intersection to execute their desired movements; and
- Collision history
The latest review that was conduced this past summer at the Fernbank/Romina intersection indicated that 100% of the warrants needed to justify a signalized crossing have been met. The addition of a traffic light has been approved and the Transportation Planning Department will be adding the need for traffic lights at this location in their 2019 plans. I will provide updates here and on my website as they are available.
Should you have any questions, please contact me at allan.hubley@ottawa.ca