COVID-19 Related Fraud and Property Crime
Unfortunately, there are criminals who use the coronavirus pandemic as an opportunity for their activities. The following is an excellent resource that has been adapted from Victim Support Europe detailing types of crimes to be aware of and how to protect yourself.
This information is available in 4 languages (EN, FR, ع, 中文) on the CPO website.
At the moment, experts have have identified three main areas of coronavirus-related crime:
Unfortunately, there are criminals who use the coronavirus pandemic as an opportunity for their activities. The following is an excellent resource that has been adapted from Victim Support Europe detailing types of crimes to be aware of and how to protect yourself.
This information is available in 4 languages (EN, FR, ع, 中文) on the CPO website.
At the moment, experts have have identified three main areas of coronavirus-related crime:
- Cybercrime: with many more people staying at home and especially working from home, there is a heightened risk of security breaches, hacking, and fraud. There are even fraudulent websites and apps posing as coronavirus trackers which are in fact phishing attacks or scams. Interpol also reports phone fraud where criminals call victims pretending to be clinic or hospital officials, who claim that a relative of the victim has fallen sick with the virus and request payments for medical treatment. Do not send any payments to anyone you do not know and verify all the information you receive through phone or online. Follow Europol’s advice below to make sure you are protected.
- Fake cures and medicine: there is no known cure for COVID-19 at the moment. There is also no vaccine. Do not buy anything sold as any type of medicine or remedy against coronavirus as it is fake. Europol reports thousands of seized counterfeit pharmaceuticals and medical devices seized as well as thousands of websites taken down.
- Organised property crime: it has been reported in various countries within the EU that perpetrators gain access to private homes by impersonating medical staff providing information material or hygiene products or conducting a “Corona test” with the intention of theft and robbery. Remain vigilant and do not let anyone you do not know in.
The Canadian Anti-Fraud Centre tracks the latest updates on coronavirus-related crime. They also list further examples of such COVID-related crimes.
If you have become victim of any type of crime, please consult Ottawa Police’s Victim Crisis Unit website for list of supports.
If you have become victim of any type of crime, please consult Ottawa Police’s Victim Crisis Unit website for list of supports.
It is the time of the year where we would normally be promoting Cleaning up the Capital however given the current COVID-19 situation this will not be taking place. Ottawa Public Health has prepared the information below.
Can I / a group of people (e.g., my family) clean a park, roadway, our property?
Due to the current COVID-19 situation no clean ups should be undertaken off your property. Residents have been advised to stay home and limit all non-essential activities outside of your home and property. Please understand this is a difficult decision as in all other situations the City of Ottawa greatly appreciates the support from the community in these clean ups. Please remember that all parks are closed, and only walkthroughs are permitted while respecting physical distancing.
If you or your household wish to initiate a clean-up activity in your own property, please take into consideration the following related guidelines and legislative and enforcement measures;
Please also undertake the following precautions when cleaning:
We thank you for your interest in keeping your community clean, green and litter-free. Continue to stay at home and stay healthy.
For more information about COVID-19, please visit OttawaPublicHealth.ca/Coronavirus
Can I / a group of people (e.g., my family) clean a park, roadway, our property?
Due to the current COVID-19 situation no clean ups should be undertaken off your property. Residents have been advised to stay home and limit all non-essential activities outside of your home and property. Please understand this is a difficult decision as in all other situations the City of Ottawa greatly appreciates the support from the community in these clean ups. Please remember that all parks are closed, and only walkthroughs are permitted while respecting physical distancing.
If you or your household wish to initiate a clean-up activity in your own property, please take into consideration the following related guidelines and legislative and enforcement measures;
- Residents have been advised to stay a home and limit their physical interaction to only members of their household.
- No more than five (5) people can gather in one place.
- Follow self-isolation requirements, if you have traveled recently or are ill you are to remain inside your home and should not be participating in outside activities where there is a chance you may come in contact with someone (i.e. neighbours).
- Physical distancing – it is recommended to maintain distance of 2 meters (6 feet) from those around you at all times. This includes other individuals who may walk by your house and your neighbours how may be on their property.
- If you live in a multi-unit dwelling it is recommend you do NOT participate in any outdoor cleaning unless you can ensure a distance of 2 meters (6 feet) can be maintained at ALL times.
- Individuals over the age of 70 are recommended to self-isolate and should not participate in any outdoor cleaning activities
Please also undertake the following precautions when cleaning:
- Remain on your property at all times.
- Do not invite others outside of your household to participate
- Wear protective material on your hands such as gloves or plastic bags
- Use a picker if available to avoid using hands
- Collect litter into plastic bags and tie up when filled
- Put filled litter bags into your household waste on collection day
- Do not touch your face at any time during cleaning
- Wash your hands immediately following cleaning
- Never touch a needle with your hands. Follow safe pickup procedures, or call 3-1-1 (TTY: 613-580-2401) for assistance
We thank you for your interest in keeping your community clean, green and litter-free. Continue to stay at home and stay healthy.
For more information about COVID-19, please visit OttawaPublicHealth.ca/Coronavirus
Guidance from Ottawa Public Health in advance of Easter Weekend
In advance of various celebrations such as Easter, Passover and Ramadan, Ottawa Public Health has sent out the below information.
The Province of Ontario has said that we should not gather in groups of more than 5 people unless:
Other activities like weddings, parties, play dates, and services within places of worship are prohibited and should not take place.
We MUST all practice physical distancing and keep 2 metres or 6 feet away from others when we are out. This is very important so we can stop the spread of COVID-19.
During times of the year when celebrations are happening:
Being apart from family and friends can be very difficult for all of us. It's normal for situations like COVID-19 to affect your mental health. Everyone experiences these events in their own way. It is completely normal to feel stress and concern during these times and so it is important to practice positive coping strategies.
Below is a listing of Mental Health Resources available to you. If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 day a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991. If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1.
For more support and help, visit our mental health webpage.
It is imperative that everyone in Ottawa practice physical distancing and avoid groups to limit the spread of COVID-19.
Visit the Government of Canada's website for more information. To report a mass gathering, please contact 311 for assistance.
In advance of various celebrations such as Easter, Passover and Ramadan, Ottawa Public Health has sent out the below information.
The Province of Ontario has said that we should not gather in groups of more than 5 people unless:
- there are more than 5 people in your family or 5 roommates that live with you
- the gathering is for a funeral and then up to 10 people are allowed together
- it is in a childcare centre for essential front-line workers
Other activities like weddings, parties, play dates, and services within places of worship are prohibited and should not take place.
We MUST all practice physical distancing and keep 2 metres or 6 feet away from others when we are out. This is very important so we can stop the spread of COVID-19.
During times of the year when celebrations are happening:
- do not gather with others in person to celebrate
- use technology to connect with others
- Spend more time with your own family who live with you
- Create new traditions at home, cook your favourite food together, decorate together, play games together for example.
Being apart from family and friends can be very difficult for all of us. It's normal for situations like COVID-19 to affect your mental health. Everyone experiences these events in their own way. It is completely normal to feel stress and concern during these times and so it is important to practice positive coping strategies.
Below is a listing of Mental Health Resources available to you. If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 day a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991. If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1.
For more support and help, visit our mental health webpage.
It is imperative that everyone in Ottawa practice physical distancing and avoid groups to limit the spread of COVID-19.
Visit the Government of Canada's website for more information. To report a mass gathering, please contact 311 for assistance.
April 6, 2020
City extends current COVID-19-related facility closures and suspension of in-person services until June 30
Ottawa – To continue our efforts to flatten the curve of the COVID-19 virus, the City of Ottawa is extending the closure of all City-managed facilities and the suspension of in-person services until June 30, 2020.
The closures of the City-managed facilities include:
The City will also continue to suspend in-person services, which include:
The altering of some services will also continue:
Acquiring services or doing transactions online or by phone
While our counter services remain suspended, residents can acquire some services and complete payments and registrations online or by phone.
Residents can go to myservice.ottawa.ca to pay water bills and your interim property taxes. If you do not have an account, registration is simple – just sign-up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
Residents can access many other services online as well. You do not need to come in-person to a Client Service Centre if you want to:
Council and committee meetings
Adhering to the Province’s direction of limiting any gatherings to five people or less, in-person Committee and Council meetings have been cancelled. Such meetings, as warranted, will be held electronically until further notice.
You can watch the live City Council meetings on the Ottawa City Council YouTube page. The meetings will also be broadcast live on RogersTV Cable 22 and live streamed on the RogersTV website.
Be sure to visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656) for complete and up-to-date information on closures, impacted services, and support and services. You can also connect with us through Facebook, Twitter and Instagram.
The City of Ottawa thanks all residents and businesses for their patience, kindness and resilience in doing their part to help stop the spread of COVID-19 and save lives. We are a community pulling together by staying apart.
_______________________________________________________
Le 6 avril 2020
La Ville prolonge jusqu’au 30 juin les fermetures d’installations et la suspension des services en personne liés à la COVID-19.
Ottawa – Pour poursuivre nos efforts visant à aplatir la courbe du virus de la COVID-19, la Ville d’Ottawa prolonge jusqu’au 30 juin 2020 la fermeture de toutes les installations gérées par la Ville et la suspension des services en personne.
Les fermetures des installations gérées par la Ville comprennent :
La Ville continuera également de suspendre les services en personne qui comprend :
La modification de certains services se poursuivra également :
Obtenir des services ou effectuer des transactions en ligne ou par téléphone
Bien que nos services au comptoir demeurent suspendus, les résidents peuvent acquérir certains services et effectuer les paiements et les inscriptions en ligne ou par téléphone.
Les résidents peuvent se rendre à https://myservice.ottawa.ca/profile/account/login?lang=fr pour payer les factures d’eau et vos impôts fonciers provisoires. Si vous n’avez pas de compte, l’inscription est simple – il vous suffit de vous inscrire avec votre courriel. Une fois inscrit, vous aurez besoin de votre numéro de compte ou numéro du rôle pour payer votre facture.
Les factures de la ville ont d’autres modes de paiement en plus des comptes myservice.ottawa.ca, qui comprennent :
Les résidents peuvent également accéder à de nombreux autres services en ligne. Vous n’avez pas besoin de vous rendre en personne dans un centre de service à la clientèle pour :
Réunions du Conseil et du comité
Conformément au décret de la province limitant les rassemblements à cinq personnes ou moins, les réunions du comité et du conseil en personne ont été annulées. Ces réunions, le cas échéant, auront lieu par voie électronique jusqu’à nouvel ordre.
City extends current COVID-19-related facility closures and suspension of in-person services until June 30
Ottawa – To continue our efforts to flatten the curve of the COVID-19 virus, the City of Ottawa is extending the closure of all City-managed facilities and the suspension of in-person services until June 30, 2020.
The closures of the City-managed facilities include:
- All recreation and cultural facilities – including recreation complexes, community centres, arenas, swimming pools, theatres, and museums
- Public access to administrative buildings, including City Hall
- All City parks and amenities: ball diamonds, courts, skateboard parks, play equipment and play structures, enclosed dog-park areas, and sports fields (including those at City recreation facilities)
- Ottawa Public Library facilities – including the bookmobile
- City-managed public spaces at Lansdowne – including the parks, Aberdeen Pavilion and Horticulture building
The City will also continue to suspend in-person services, which include:
- Temporary closure of all City client service centres
- The Provincial Offences Act courthouse, located at 100 Constellation Drive, Nepean, will be closed until May 29, 2020 (to be reassessed thereafter)
- The closure of licensed childcare centres, including municipal childcare centres, and EarlyON Child and Family Centre
- Building Code Services counters
- Rooming house inspections
- Taxi inspections
- All hearings for the Animal Control Tribunal and the Property Standards and License Appeals Committee
- Interior noise meter readings between 7 am and 11 pm
- The Spay/Neuter Clinic at 26 Concourse Gate – clients with previously scheduled appointments will be contacted to reschedule for a later date
- The Business Licensing Centre at 735 Industrial Avenue
- All front counter services for business licenses will be suspended. Clients can call 3-1-1
- The Chief Licensing Inspector will also exercise delegated authority to extend renewal dates to be implemented for licensing categories expiring in March and April (to be reassessed thereafter)
The altering of some services will also continue:
- Complaints for unauthorized parking on private property will now require new electronic procedures for proof of authority.
- Only interior Property Standards complaints where immediate health and safety risks exist, or a vital services complaint, will be reviewed.
- Ontario Works claimants do not need to drop off any documents, including income reporting statements. Those documents can be given the case worker at a later date.
- People cannot visit the Employment and Social Services offices. They can apply by phone or online. Offices are operating on reduced hours, weekdays from 10 am to 3 pm.
Acquiring services or doing transactions online or by phone
While our counter services remain suspended, residents can acquire some services and complete payments and registrations online or by phone.
Residents can go to myservice.ottawa.ca to pay water bills and your interim property taxes. If you do not have an account, registration is simple – just sign-up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
- Paying by credit or debit card online at ottawa.ca
- Paying through your financial institution by creating a payee number on your institution’s mobile app or through an ATM machine
- Paying by phone with your financial institution
- Sending by mail
Residents can access many other services online as well. You do not need to come in-person to a Client Service Centre if you want to:
- Register or renew a pet registration
- Apply or renew an open air fire permit - Reminder - A city-wide burn ban has been placed by Ottawa Fire Services since April 1. All open-air fires are prohibited in the City of Ottawa until the ban is lifted.
- Pay a parking or traffic ticket
- Look up extension or reopening applications
- Apply for a Food Premise Business License
- Sign up for future recreation programs
- Load and manage a Presto Card
Council and committee meetings
Adhering to the Province’s direction of limiting any gatherings to five people or less, in-person Committee and Council meetings have been cancelled. Such meetings, as warranted, will be held electronically until further notice.
You can watch the live City Council meetings on the Ottawa City Council YouTube page. The meetings will also be broadcast live on RogersTV Cable 22 and live streamed on the RogersTV website.
Be sure to visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656) for complete and up-to-date information on closures, impacted services, and support and services. You can also connect with us through Facebook, Twitter and Instagram.
The City of Ottawa thanks all residents and businesses for their patience, kindness and resilience in doing their part to help stop the spread of COVID-19 and save lives. We are a community pulling together by staying apart.
_______________________________________________________
Le 6 avril 2020
La Ville prolonge jusqu’au 30 juin les fermetures d’installations et la suspension des services en personne liés à la COVID-19.
Ottawa – Pour poursuivre nos efforts visant à aplatir la courbe du virus de la COVID-19, la Ville d’Ottawa prolonge jusqu’au 30 juin 2020 la fermeture de toutes les installations gérées par la Ville et la suspension des services en personne.
Les fermetures des installations gérées par la Ville comprennent :
- Toutes les installations récréatives et culturelles, y compris les complexes récréatifs, les centres communautaires, les arénas, les piscines, les théâtres et les musées
- L’accès public aux bâtiments administratifs, y compris l’Hôtel de Ville
- Tous les parcs et équipements de la Ville : terrains de balle, terrains de jeu, planchodromes, équipement de jeu et structures de jeu, aires de parc à chiens fermées et terrains de sport (y compris ceux situés dans les installations récréatives de la ville)
- Les installations de la Bibliothèque publique d’Ottawa – y compris le bibliobus
- Espaces publics gérés par la ville au parc Lansdowne – y compris les parcs, le pavillon Aberdeen et l’Édifice de l’horticulture
La Ville continuera également de suspendre les services en personne qui comprend :
- La fermeture temporaire de tous les centres de services à la clientèle de la Ville
- Le palais de justice en vertu de la Loi sur les infractions provinciales, situé au 100, promenade Constellation, à Nepean, sera fermé jusqu’au 29 mai 2020 (qui seront réévaluées par la suite)
- La fermeture des garderies agréées, y compris les garderies municipales et le Centre pour l’enfant et la famille ON y va
- Les comptoirs pour les Services du code du bâtiment
- Les inspections des maisons de chambres
- Les inspections des taxis
- Toutes les audiences du Tribunal de contrôle des animaux et le Comité d’appel des permis et des normes foncières
- Les lectures des appareils pour mesurer le bruit à l’intérieur entre 7 h et 23 h
- La clinique de stérilisation au 26, Concourse Gate – les clients qui ont déjà planifié des rendez-vous seront contactés pour replanifier leur rendez-vous à une date ultérieure
- Le Centre de permis d’entreprise au 735, avenue Industrial
- Tous les services directs au comptoir pour les permis d’entreprise seront suspendus. Les clients peuvent appeler le 3-1-1
- L’inspecteur en chef des permis exercera également le pouvoir délégué de prolonger les dates de renouvellement qui seront mises en œuvre pour les catégories de permis expirant en mars et en avril (qui seront réévaluées par la suite)
La modification de certains services se poursuivra également :
- Les plaintes relatives au stationnement non autorisé sur des propriétés privées nécessiteront désormais de nouvelles procédures électroniques pour la preuve d’autorité.
- Seules les plaintes intérieures relatives aux normes foncières qui comportent des risques immédiats pour la santé et la sécurité, ou une plainte relative à des services essentiels, seront examinées.
- Les prestataires d’Ontario au travail n’ont pas à déposer de documents, y compris les états de déclaration de revenus. Ces documents peuvent être remis au travailleur social à une date ultérieure.
- Les gens ne peuvent pas visiter les bureaux d’Emploi et services sociaux. Ils peuvent faire une demande par téléphone ou en ligne. Les bureaux fonctionnent à des heures réduites en semaine de 10 h à 15 h.
Obtenir des services ou effectuer des transactions en ligne ou par téléphone
Bien que nos services au comptoir demeurent suspendus, les résidents peuvent acquérir certains services et effectuer les paiements et les inscriptions en ligne ou par téléphone.
Les résidents peuvent se rendre à https://myservice.ottawa.ca/profile/account/login?lang=fr pour payer les factures d’eau et vos impôts fonciers provisoires. Si vous n’avez pas de compte, l’inscription est simple – il vous suffit de vous inscrire avec votre courriel. Une fois inscrit, vous aurez besoin de votre numéro de compte ou numéro du rôle pour payer votre facture.
Les factures de la ville ont d’autres modes de paiement en plus des comptes myservice.ottawa.ca, qui comprennent :
- Payer par carte de crédit ou de débit en ligne à ottawa.ca
- Payer par l’intermédiaire de votre institution financière en créant un numéro de payeur sur l’application mobile de votre institution ou par l’intermédiaire d’un guichet automatique
- Payer par téléphone avec votre institution financière
- Envoyer votre paiement par la poste
Les résidents peuvent également accéder à de nombreux autres services en ligne. Vous n’avez pas besoin de vous rendre en personne dans un centre de service à la clientèle pour :
- Enregistrer ou renouveler l’enregistrement d’un animal de compagnie
- Demander ou renouveler un permis de feu en plein air – Rappel - Le 1er avril, le Service des incendies d’Ottawa a émis un avis d’interdiction de faire des feux dans toute la ville. Tous les feux en plein air sont donc interdits tant que cette interdiction est en vigueur.
- Payer une contravention de stationnement ou une contravention pour infraction au Code de la route
- Rechercher les demandes de prolongation ou de réouverture
- Demander un permis d’entreprise pour les services d’alimentation
- S’inscrire à de futurs programmes de loisirs
- Charger et gérer une carte Presto
Réunions du Conseil et du comité
Conformément au décret de la province limitant les rassemblements à cinq personnes ou moins, les réunions du comité et du conseil en personne ont été annulées. Ces réunions, le cas échéant, auront lieu par voie électronique jusqu’à nouvel ordre.
OPH
Not sure if we've mentioned this before, but your hands can carry lots of germs. Touching your face without first cleaning your hands may let germs into your body. We can all help limit the spread of #COVID19 by practicing proper hand washing technique: http://OttawaPublicHealth.ca/Germs https://twitter.com/ottawahealth/status/1245676846345326594
Vos mains sont un grand porteur de germes. Se toucher les yeux/nez/bouche sans se laver les mains avant peut laisser entrer des germes. Nous pouvons limiter la propagation de #COVID19 en pratiquant la bonne technique de lavage des mains: http://SantePubliqueOttawa.ca/Germes https://twitter.com/ottawasante/status/1245679894178258944
ByLaw
Make the right call. Here is who you should contact to report violations of the Ontario Emergency Management and Civil Protection Act and the Federal Quarantine Act. Details: https://tinyurl.com/qvte9mr #OttNews #OttCity https://twitter.com/OttawaBylaw/status/1246063226611261441
Composez le bon numéro! Vous trouverez ci-dessous le numéro que vous devez composer pour signaler toute infraction à la Loi sur la protection civile et la gestion des situations d’urgence de l’Ontario et la Loi sur la mise en quarantaine. Détails: https://tinyurl.com/rofreqp https://twitter.com/RegMunicip_Ott/status/1246063712320081921
Child-care Services
#OttCity will be offering provincially funded emergency child-care services for essential and critical service workers at no cost to families. Find out more and apply today: https://ottawa.ca/en/news/emergency-child-care-services-essential-workers
#OttVille offrira des services de garde d’urgence financés par la province aux personnes travaillant dans des services essentiels et critiques, sans aucuns frais pour les familles. Pour en savoir plus et présenter une demande dès aujourd’hui : https://ottawa.ca/fr/nouvelles/services-de-garde-denfants-durgence-pour-les-travailleurs-essentiels
Thank You
We've said it once and we'll say it again #OttCity! THANK YOU! To all our workers on the front lines and to those practicing #PhysicalDistancing at home, thank you for your patience and all of your hard work! We will #PlankTheCurve together!
#OttVille, nous tenons une fois de plus à REMERCIER nos travailleurs de première ligne et tous ceux qui pratiquent la #DistanciationPhysique à la maison de leur patience et beau travail! #AplatirLaCourbe
Not sure if we've mentioned this before, but your hands can carry lots of germs. Touching your face without first cleaning your hands may let germs into your body. We can all help limit the spread of #COVID19 by practicing proper hand washing technique: http://OttawaPublicHealth.ca/Germs https://twitter.com/ottawahealth/status/1245676846345326594
Vos mains sont un grand porteur de germes. Se toucher les yeux/nez/bouche sans se laver les mains avant peut laisser entrer des germes. Nous pouvons limiter la propagation de #COVID19 en pratiquant la bonne technique de lavage des mains: http://SantePubliqueOttawa.ca/Germes https://twitter.com/ottawasante/status/1245679894178258944
ByLaw
Make the right call. Here is who you should contact to report violations of the Ontario Emergency Management and Civil Protection Act and the Federal Quarantine Act. Details: https://tinyurl.com/qvte9mr #OttNews #OttCity https://twitter.com/OttawaBylaw/status/1246063226611261441
Composez le bon numéro! Vous trouverez ci-dessous le numéro que vous devez composer pour signaler toute infraction à la Loi sur la protection civile et la gestion des situations d’urgence de l’Ontario et la Loi sur la mise en quarantaine. Détails: https://tinyurl.com/rofreqp https://twitter.com/RegMunicip_Ott/status/1246063712320081921
Child-care Services
#OttCity will be offering provincially funded emergency child-care services for essential and critical service workers at no cost to families. Find out more and apply today: https://ottawa.ca/en/news/emergency-child-care-services-essential-workers
#OttVille offrira des services de garde d’urgence financés par la province aux personnes travaillant dans des services essentiels et critiques, sans aucuns frais pour les familles. Pour en savoir plus et présenter une demande dès aujourd’hui : https://ottawa.ca/fr/nouvelles/services-de-garde-denfants-durgence-pour-les-travailleurs-essentiels
Thank You
We've said it once and we'll say it again #OttCity! THANK YOU! To all our workers on the front lines and to those practicing #PhysicalDistancing at home, thank you for your patience and all of your hard work! We will #PlankTheCurve together!
#OttVille, nous tenons une fois de plus à REMERCIER nos travailleurs de première ligne et tous ceux qui pratiquent la #DistanciationPhysique à la maison de leur patience et beau travail! #AplatirLaCourbe
Latest News, Updates, and Information:
Ottawa Public Library - Update
Further to the Province of Ontario’s extension of closures for public spaces, including public libraries, I would like to inform you that Ottawa Public Library branches will remain closed until April 13, pending further directions from the Province and City.
Plans are being developed to communicate the extended closure to customers and the community.
Ottawa Public Library remains committed to providing online services to everyone in our community, and as such we will be launching live online storytime, starting tomorrow, April 2.
Further to the Province of Ontario’s extension of closures for public spaces, including public libraries, I would like to inform you that Ottawa Public Library branches will remain closed until April 13, pending further directions from the Province and City.
Plans are being developed to communicate the extended closure to customers and the community.
Ottawa Public Library remains committed to providing online services to everyone in our community, and as such we will be launching live online storytime, starting tomorrow, April 2.
Highlights: Human Needs Task Force Update - March 31, 2020
Support For the Community:
• Food Security
o Happening now: Community partners are delivering food hampers, hot meals and groceries to seniors and at-risk residents throughout the city, including in the rural areas. Anyone who needs food can call 211.
o Next Steps: The City is assessing food security needs in anticipation of future funding.
• Outreach to Isolated and Vulnerable Residents
o Happening now: Seniors and at-risk residents are receiving wellness phone calls, including the 1,451 residents on the OCH emergency contact list. Options Bytown, Salus and Aging in Place are also calling their tenants for wellness checks.
o Next Steps: The City and community partners will be starting door-to-door wellness checks very soon, starting in West Carleton. The City is joining community partners on a one-stop, bilingual information portal that will support access to grocery and pharmacy delivery, transportation to essential medical appointments, telephone safety checks and Meals on Wheels for isolated seniors, persons with disabilities and other vulnerable residents. The Task Force is looking to find solutions to support those neighbours facing the most barriers – those with no phone, no computer, no internet, limited connectivity and/or peer supports.
• Urgent Transportation
o Happening now: The Champlain Community Support Network agencies are providing transportation to medical appointments and grocery and food pickup for those with financial, transportation, health or mobility challenges.
• Shelter and Homelessness Support
Happening now: Housing Services, Ottawa Inner City Health, local hospitals, shelter providers, housing support services and Ottawa Public Health are working together to ensure suspected COVID-19 cases within the shelter system are quickly assessed, isolated and supported.
▪ Singles: The City is working with single shelter providers to identify space suitable to reduce the overcrowding in the shelter system and to move those most at risk. The City opened the Routier Community Centre as an Isolation Centre on Monday, March 23 to provide space and on-site services for homeless, single men and women who need to self-isolate.
▪ Families: To promote physical distancing in the City’s family shelter system, the City is finding new hotel spaces with kitchen and laundry facilities for families, with 53 additional hotel rooms secured to date. There have been no confirmed cases of COVID-19 in our family shelter or off-site services (hotels and motels), and staff have identified places where families can isolate, should the need arise. There are two alternate spaces for this purpose available immediately and a third alternate space will be available in two weeks.
▪ Youth: The Youth Services Bureau is working with the Children’s Hospital of Eastern Ontario to set-up isolation space for youth between the ages of 16 and 18.
o Next Steps: The City is monitoring the situation at the Routier Community Centre while planning for additional self isolation capacity requirements. The City has secured 29 units with uOttawa that will be operational in the coming week as isolation space for families. Housing Services is waiting for confirmation from the province on an increased, one-time allocation under the Community Homelessness Prevention Program (CHPI) to support, in part, households at risk of, or experiencing homelessness, as a result of COVID-19.
• COVID-19 Related Income Supports and Impact on Rent-Geared-to-Income (RGI)/Social Housing
o Happening now: There are a number of financial support programs for low-income people and those on social assistance listed in the memo. The changes to Ontario Works have already been implemented, including expanded discretionary benefits to deal with the effects of COVID-19. There are new protections for RGI tenants during COVID-19, and staff are working with housing providers to be sure the protections are understood and implemented.
Support For Community Partners:
o The City of Ottawa, United Way and Community Foundation of Ottawa are aligning funding envelopes to coordinate funding to non-profit organizations, where it is needed most and jointly funding Volunteer Ottawa as a one-stop shop for volunteer recruitment, training and placement, to enable a focused approach to addressing the priority need for volunteers in key agencies and across the community.
o The City will work closely with the United Way to support allocation of the recently announced federal funding to assist seniors through this crisis.
o The City has advised the agencies that receive community funding that we will continue to provide funds for the balance of the year to help address the drastic reductions in both donations and volunteers, as well as:
o Dedicating the 2020 budget envelope ($299,000) of unallocated funds set aside to address extraordinary, unexpected contingencies that may arise to support non-profit agencies to respond to critical needs during the COVID-19 situation, address unforeseen emergencies and maintain essential operations where possible;
o Putting the One-Time Non-Renewable Community Project Fund Allocation Process on hold. Decisions will be made about Project Funding when the crisis resolves or when more information is available about emerging needs and the impact of the crisis on the community sector; and
o Postponing the new Community Funding Framework implementation until January 2022. No changes to existing funding with community agencies will occur in 2021. Staff will present a revised timeline to Council in the coming months.
o The federal government announced $1.65 million in new funding through the Reaching Home program to help Ottawa’s homelessness sector cover pandemic-related expenses. The City has worked with agencies in the housing and homelessness sector to identify and prioritize their most critical needs and allocated the $1.65 million to 50 agencies to cover extraordinary expenses related to COVID-19 over the next six to eight weeks, including funding for additional staffing, cleaning supplies, food, transportation and IT equipment. Housing and homelessness agencies have been notified of their allocation and should receive their funding by Friday, April 3.
o The federal government announced additional funding of $157.5 million under the Reaching Home program to support people experiencing homelessness during the COVID-19 outbreak. The City has been notified that our 2020-2021 funding allocation will be $4.8 million under Canada’s COVID-19 Economic Response Plan to Support People Experiencing and At Risk of Homelessness to complement the $1.65 million received through Reaching Home for 2019-2020.
Support For the Community:
• Food Security
o Happening now: Community partners are delivering food hampers, hot meals and groceries to seniors and at-risk residents throughout the city, including in the rural areas. Anyone who needs food can call 211.
o Next Steps: The City is assessing food security needs in anticipation of future funding.
• Outreach to Isolated and Vulnerable Residents
o Happening now: Seniors and at-risk residents are receiving wellness phone calls, including the 1,451 residents on the OCH emergency contact list. Options Bytown, Salus and Aging in Place are also calling their tenants for wellness checks.
o Next Steps: The City and community partners will be starting door-to-door wellness checks very soon, starting in West Carleton. The City is joining community partners on a one-stop, bilingual information portal that will support access to grocery and pharmacy delivery, transportation to essential medical appointments, telephone safety checks and Meals on Wheels for isolated seniors, persons with disabilities and other vulnerable residents. The Task Force is looking to find solutions to support those neighbours facing the most barriers – those with no phone, no computer, no internet, limited connectivity and/or peer supports.
• Urgent Transportation
o Happening now: The Champlain Community Support Network agencies are providing transportation to medical appointments and grocery and food pickup for those with financial, transportation, health or mobility challenges.
• Shelter and Homelessness Support
Happening now: Housing Services, Ottawa Inner City Health, local hospitals, shelter providers, housing support services and Ottawa Public Health are working together to ensure suspected COVID-19 cases within the shelter system are quickly assessed, isolated and supported.
▪ Singles: The City is working with single shelter providers to identify space suitable to reduce the overcrowding in the shelter system and to move those most at risk. The City opened the Routier Community Centre as an Isolation Centre on Monday, March 23 to provide space and on-site services for homeless, single men and women who need to self-isolate.
▪ Families: To promote physical distancing in the City’s family shelter system, the City is finding new hotel spaces with kitchen and laundry facilities for families, with 53 additional hotel rooms secured to date. There have been no confirmed cases of COVID-19 in our family shelter or off-site services (hotels and motels), and staff have identified places where families can isolate, should the need arise. There are two alternate spaces for this purpose available immediately and a third alternate space will be available in two weeks.
▪ Youth: The Youth Services Bureau is working with the Children’s Hospital of Eastern Ontario to set-up isolation space for youth between the ages of 16 and 18.
o Next Steps: The City is monitoring the situation at the Routier Community Centre while planning for additional self isolation capacity requirements. The City has secured 29 units with uOttawa that will be operational in the coming week as isolation space for families. Housing Services is waiting for confirmation from the province on an increased, one-time allocation under the Community Homelessness Prevention Program (CHPI) to support, in part, households at risk of, or experiencing homelessness, as a result of COVID-19.
• COVID-19 Related Income Supports and Impact on Rent-Geared-to-Income (RGI)/Social Housing
o Happening now: There are a number of financial support programs for low-income people and those on social assistance listed in the memo. The changes to Ontario Works have already been implemented, including expanded discretionary benefits to deal with the effects of COVID-19. There are new protections for RGI tenants during COVID-19, and staff are working with housing providers to be sure the protections are understood and implemented.
Support For Community Partners:
o The City of Ottawa, United Way and Community Foundation of Ottawa are aligning funding envelopes to coordinate funding to non-profit organizations, where it is needed most and jointly funding Volunteer Ottawa as a one-stop shop for volunteer recruitment, training and placement, to enable a focused approach to addressing the priority need for volunteers in key agencies and across the community.
o The City will work closely with the United Way to support allocation of the recently announced federal funding to assist seniors through this crisis.
o The City has advised the agencies that receive community funding that we will continue to provide funds for the balance of the year to help address the drastic reductions in both donations and volunteers, as well as:
o Dedicating the 2020 budget envelope ($299,000) of unallocated funds set aside to address extraordinary, unexpected contingencies that may arise to support non-profit agencies to respond to critical needs during the COVID-19 situation, address unforeseen emergencies and maintain essential operations where possible;
o Putting the One-Time Non-Renewable Community Project Fund Allocation Process on hold. Decisions will be made about Project Funding when the crisis resolves or when more information is available about emerging needs and the impact of the crisis on the community sector; and
o Postponing the new Community Funding Framework implementation until January 2022. No changes to existing funding with community agencies will occur in 2021. Staff will present a revised timeline to Council in the coming months.
o The federal government announced $1.65 million in new funding through the Reaching Home program to help Ottawa’s homelessness sector cover pandemic-related expenses. The City has worked with agencies in the housing and homelessness sector to identify and prioritize their most critical needs and allocated the $1.65 million to 50 agencies to cover extraordinary expenses related to COVID-19 over the next six to eight weeks, including funding for additional staffing, cleaning supplies, food, transportation and IT equipment. Housing and homelessness agencies have been notified of their allocation and should receive their funding by Friday, April 3.
o The federal government announced additional funding of $157.5 million under the Reaching Home program to support people experiencing homelessness during the COVID-19 outbreak. The City has been notified that our 2020-2021 funding allocation will be $4.8 million under Canada’s COVID-19 Economic Response Plan to Support People Experiencing and At Risk of Homelessness to complement the $1.65 million received through Reaching Home for 2019-2020.
OPH has release this link for any updates for COVID-19 cases in Ottawa
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
April 1st, 2020
Important information regarding park closure - Here is what you can and can't do in parks.
Important information regarding park closure - Here is what you can and can't do in parks.
Here are a couple of examples of signs to be installed in city of Ottawa parks
March 30, 2020
City launches application for property tax relief for those financially impacted by COVID-19
Ottawa – The City has now implemented an interim property tax payment grace period and a new 2020 Property Tax Hardship Deferral Plan to help many residents and businesses who are financially impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City extended a grace period to Wednesday, April 15, with no late payment applied between the original March 19 deadline and the new date for those unable to make payment by the due date. The interim property tax bill covers 50 per cent of the entire property tax bill.
New 2020 Interim Property Tax Hardship Deferral Program
The City has also established a 2020 Interim Property Tax Hardship Deferral Program for qualifying residents, as well as businesses that have an assessed property value of up to $7.5 million – which captures 91 per cent of all commercial properties in Ottawa. The program extends both the interim property tax deadline (March 19) and the final property tax deadline (June 18) to Friday, October 30, 2020.
To qualify, your account would need to have been paid up to date before the interim tax installment. The application deadline is July 31, 2020.
The application form, as well as other qualifying criteria and program information, is available on ottawa.ca/taxrelief.
View, Print and Payment options
Ottawa residents can sign up for paperless billing for property tax and water bills. This is a secure website where you can manage, view, print and pay your bills online. It is free to set up, easy to use and provides residents access to their account information 24 hours a day, 7 days a week. Visit ottawa.ca for more information.
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville lance le programme d’allègement de l’impôt foncier pour les résidents touchés financièrement par la COVID-19
Ottawa – La Ville a maintenant mis en œuvre un délai de grâce pour le paiement de la facture provisoire d'impôt foncier et un nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés afin d'aider les nombreux résidents et entreprises financièrement touchés par la pandémie de COVID-19.
Délai de grâce pour le paiement de la facture provisoire d'impôt foncier
La facture provisoire d'impôt foncier ayant été envoyée à la mi-février, la Ville a mis en œuvre un délai de grâce jusqu'au mercredi 15 avril, sans pénalité pour paiement tardif entre la date limite initiale du 19 mars et la nouvelle date, pour ceux qui sont incapables de faire le paiement à la date d'échéance. La facture provisoire d'impôt foncier représente 50 % de la facture globale d'impôt foncier.
Nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés
La Ville a également établi un Programme 2020 de report du paiement des impôts fonciers en cas de difficultés pour les résidents admissibles ainsi que pour les entreprises ayant une propriété dont la valeur foncière est évaluée jusqu'à 7,5 millions de dollars, ce qui représente 91 % de toutes les propriétés commerciales à Ottawa. Le programme prolonge la date limite de la facture provisoire d'impôt foncier (le 19 mars) et de la facture finale d'impôt foncier (le 18 juin) jusqu'au vendredi 30 octobre 2020.
Pour être admissible, un compte doit avoir été payé à jour avant le versement de l’acompte provisionnel. La date limite pour soumettre une demande est le 31 juillet 2020.
Le formulaire de demande ainsi que d'autres critères d'admissibilité et des renseignements sur le programme sont disponibles sur ottawa.ca/allegementimpotfoncier.
Afficher, imprimer et options de paiement
Les résidents d’Ottawa peuvent s’inscrire à la facturation sans papier de l'impôt foncier et des services d’eau. Il s’agit d’un site Web sécuritaire à partir duquel vous pouvez gérer, consulter, imprimer et payer vos factures. L'inscription est gratuite, c'est facile à utiliser, et les résidents et entreprises peuvent accéder à l'information sur leur compte 24 heures sur 24, 7 jours sur sept. Visitez ottawa.ca pour de plus amples informations.
Les résidents ont plusieurs options pour payer leur facture d'impôt foncier et leur facture d’eau dans le confort de leur domicile et en toute sécurité.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City launches application for property tax relief for those financially impacted by COVID-19
Ottawa – The City has now implemented an interim property tax payment grace period and a new 2020 Property Tax Hardship Deferral Plan to help many residents and businesses who are financially impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City extended a grace period to Wednesday, April 15, with no late payment applied between the original March 19 deadline and the new date for those unable to make payment by the due date. The interim property tax bill covers 50 per cent of the entire property tax bill.
New 2020 Interim Property Tax Hardship Deferral Program
The City has also established a 2020 Interim Property Tax Hardship Deferral Program for qualifying residents, as well as businesses that have an assessed property value of up to $7.5 million – which captures 91 per cent of all commercial properties in Ottawa. The program extends both the interim property tax deadline (March 19) and the final property tax deadline (June 18) to Friday, October 30, 2020.
To qualify, your account would need to have been paid up to date before the interim tax installment. The application deadline is July 31, 2020.
The application form, as well as other qualifying criteria and program information, is available on ottawa.ca/taxrelief.
View, Print and Payment options
Ottawa residents can sign up for paperless billing for property tax and water bills. This is a secure website where you can manage, view, print and pay your bills online. It is free to set up, easy to use and provides residents access to their account information 24 hours a day, 7 days a week. Visit ottawa.ca for more information.
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
- My Service Ottawa portal
- Telephone and online banking through their financial institution
- Debit or credit payment online at ottawa.ca
- Pre-authorized debit
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville lance le programme d’allègement de l’impôt foncier pour les résidents touchés financièrement par la COVID-19
Ottawa – La Ville a maintenant mis en œuvre un délai de grâce pour le paiement de la facture provisoire d'impôt foncier et un nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés afin d'aider les nombreux résidents et entreprises financièrement touchés par la pandémie de COVID-19.
Délai de grâce pour le paiement de la facture provisoire d'impôt foncier
La facture provisoire d'impôt foncier ayant été envoyée à la mi-février, la Ville a mis en œuvre un délai de grâce jusqu'au mercredi 15 avril, sans pénalité pour paiement tardif entre la date limite initiale du 19 mars et la nouvelle date, pour ceux qui sont incapables de faire le paiement à la date d'échéance. La facture provisoire d'impôt foncier représente 50 % de la facture globale d'impôt foncier.
Nouveau Programme 2020 de report du paiement des impôts fonciers en cas de difficultés
La Ville a également établi un Programme 2020 de report du paiement des impôts fonciers en cas de difficultés pour les résidents admissibles ainsi que pour les entreprises ayant une propriété dont la valeur foncière est évaluée jusqu'à 7,5 millions de dollars, ce qui représente 91 % de toutes les propriétés commerciales à Ottawa. Le programme prolonge la date limite de la facture provisoire d'impôt foncier (le 19 mars) et de la facture finale d'impôt foncier (le 18 juin) jusqu'au vendredi 30 octobre 2020.
Pour être admissible, un compte doit avoir été payé à jour avant le versement de l’acompte provisionnel. La date limite pour soumettre une demande est le 31 juillet 2020.
Le formulaire de demande ainsi que d'autres critères d'admissibilité et des renseignements sur le programme sont disponibles sur ottawa.ca/allegementimpotfoncier.
Afficher, imprimer et options de paiement
Les résidents d’Ottawa peuvent s’inscrire à la facturation sans papier de l'impôt foncier et des services d’eau. Il s’agit d’un site Web sécuritaire à partir duquel vous pouvez gérer, consulter, imprimer et payer vos factures. L'inscription est gratuite, c'est facile à utiliser, et les résidents et entreprises peuvent accéder à l'information sur leur compte 24 heures sur 24, 7 jours sur sept. Visitez ottawa.ca pour de plus amples informations.
Les résidents ont plusieurs options pour payer leur facture d'impôt foncier et leur facture d’eau dans le confort de leur domicile et en toute sécurité.
- Portail Mon ServiceOttawa
- Services bancaires par téléphone et en ligne par l’intermédiaire de leur établissement financier
- Paiement par carte de crédit ou de débit en ligne sur Ottawa.ca
- Prélèvement automatique
- Par la poste
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
March 30th, 2020
Effective immediately, in order to keep the pubic safe during the COVID-19 pandemic, Ottawa Bylaw officers will be monitoring and enforcing calls about groups of people in parks, using park facilities, gatherings of more than five people in public or private homes, restaurants that continue to offer dine-in service and any non-essential retail businesses staying open.
Anyone who witnesses any of these issues should call 3-1-1. While Bylaw officers will be approaching these issues with the main goal of educating people, as time goes on, fines of up to $100,000 for individuals, $500,000 for a director of a corporation or $10 million for a corporation itself will be issued.
Bylaw will be working with the Ottawa Police to answer these calls and enforce quarantine orders. Complaints about quarantine orders can be reported to the non-urgent Ottawa Police line at 613-236-1222 ext. 7502.
For more information, check Ottawa.ca
Effective immediately, in order to keep the pubic safe during the COVID-19 pandemic, Ottawa Bylaw officers will be monitoring and enforcing calls about groups of people in parks, using park facilities, gatherings of more than five people in public or private homes, restaurants that continue to offer dine-in service and any non-essential retail businesses staying open.
Anyone who witnesses any of these issues should call 3-1-1. While Bylaw officers will be approaching these issues with the main goal of educating people, as time goes on, fines of up to $100,000 for individuals, $500,000 for a director of a corporation or $10 million for a corporation itself will be issued.
Bylaw will be working with the Ottawa Police to answer these calls and enforce quarantine orders. Complaints about quarantine orders can be reported to the non-urgent Ottawa Police line at 613-236-1222 ext. 7502.
For more information, check Ottawa.ca
March 30, 2020
City accepting donations of personal protective equipment for its COVID-19 response
Ottawa – The City has launched a formal donation process for businesses and residents to donate commercial-grade personal protective equipment (PPE) to protect our emergency responders and front-line workers supporting the COVID-19 pandemic response.This formal donation process has been established in response to the many residents and businesses who have contacted the City through many channels with donation offerings.
The PPE supplies must be commercial-grade and in its original packaging. These items include, but are not limited to:
Homemade personal protective equipment will not be accepted.
To donate, we ask interested businesses and residents to email [email protected] and provide information on the items and quantities. The City will review donations offered and arrange with you for a drop-off or pick-up of the items.
The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at [email protected].
How you can help other community agencies and charities
Many community agencies, non-profit organizations and charities are also working to help our community through this COVID-19 pandemic, especially our community’s vulnerable people in need of support. You can contact the agencies with donation of items and monetary contributions.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville accepte des dons d’équipement de protection individuelle dans le cadre de son intervention dans le dossier COVID‑19
Ottawa – La Ville a lancé un processus officiel de dons destinés aux entreprises et aux résidents pour qu’ils fassent don d’équipement de protection individuelle (EPI) de qualité commerciale afin de protéger nos intervenants d’urgence et nos travailleurs de première ligne qui soutiennent l’intervention pendant la pandémie de COVID-19.
Ce processus officiel de don a été établi en réponse aux nombreux résidents et entreprises qui ont communiqué avec la Ville au moyen de nombreux canaux afin de lui offrir des dons.
L’équipement doit être de qualité commerciale et contenus dans leur emballage d’origine. Ces articles comprennent :
Les équipements de protection individuelle faits maison ne seront pas acceptés.
Pour faire un don, nous demandons aux entreprises et aux résidents intéressés d’envoyer un courriel à [email protected] et de fournir des renseignements sur les articles et les quantités. La Ville examinera les offres de dons et prendra des dispositions avec vous en ce qui concerne le dépôt ou le retrait des articles.
La Ville est également en communication constante avec l’Hôpital d’Ottawa, qui recueille, traite et entrepose tout l’équipement médical offert pour aider à fournir les nombreux employés de la santé de première ligne de la région de l’Est de l’Ontario qui interviennent au cours de la pandémie. Vous pouvez communiquer avec l’Hôpital d’Ottawa à [email protected].
Comment aider les autres organismes communautaires et de bienfaisance
De plus, de nombreux organismes communautaires, organismes sans but lucratif et organismes de bienfaisance s’efforcent également d’aider notre collectivité à faire face à cette pandémie de COVID-19, en particulier les personnes vulnérables de notre collectivité qui ont besoin d’aide. Vous pouvez communiquer avec les organismes en leur faisant des dons d’articles et des contributions monétaires.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City accepting donations of personal protective equipment for its COVID-19 response
Ottawa – The City has launched a formal donation process for businesses and residents to donate commercial-grade personal protective equipment (PPE) to protect our emergency responders and front-line workers supporting the COVID-19 pandemic response.This formal donation process has been established in response to the many residents and businesses who have contacted the City through many channels with donation offerings.
The PPE supplies must be commercial-grade and in its original packaging. These items include, but are not limited to:
- N95 masks (1870+ or 1805)
- Surgical masks
- Procedural masks
- Face shields
- Gloves
- Protective gowns
- Protective goggles and glasses
- Hand sanitizers
- Disinfectant wipes
Homemade personal protective equipment will not be accepted.
To donate, we ask interested businesses and residents to email [email protected] and provide information on the items and quantities. The City will review donations offered and arrange with you for a drop-off or pick-up of the items.
The City is also in constant communication with The Ottawa Hospital, which is collecting, processing and storing all donated medical equipment, to help supply the many front-line healthcare staff across the Eastern Ontario region who are responding to the pandemic. You can contact The Ottawa Hospital at [email protected].
How you can help other community agencies and charities
Many community agencies, non-profit organizations and charities are also working to help our community through this COVID-19 pandemic, especially our community’s vulnerable people in need of support. You can contact the agencies with donation of items and monetary contributions.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________________________________
Le 30 mars 2020
La Ville accepte des dons d’équipement de protection individuelle dans le cadre de son intervention dans le dossier COVID‑19
Ottawa – La Ville a lancé un processus officiel de dons destinés aux entreprises et aux résidents pour qu’ils fassent don d’équipement de protection individuelle (EPI) de qualité commerciale afin de protéger nos intervenants d’urgence et nos travailleurs de première ligne qui soutiennent l’intervention pendant la pandémie de COVID-19.
Ce processus officiel de don a été établi en réponse aux nombreux résidents et entreprises qui ont communiqué avec la Ville au moyen de nombreux canaux afin de lui offrir des dons.
L’équipement doit être de qualité commerciale et contenus dans leur emballage d’origine. Ces articles comprennent :
- les masques N95 (1870+ ou 1805)
- les masques chirurgicaux
- les masques de procédure
- les écrans faciaux
- les gants
- les robes de protection
- les lunettes de protection
- les désinfectant pour les mains
- les lingettes désinfectantes
Les équipements de protection individuelle faits maison ne seront pas acceptés.
Pour faire un don, nous demandons aux entreprises et aux résidents intéressés d’envoyer un courriel à [email protected] et de fournir des renseignements sur les articles et les quantités. La Ville examinera les offres de dons et prendra des dispositions avec vous en ce qui concerne le dépôt ou le retrait des articles.
La Ville est également en communication constante avec l’Hôpital d’Ottawa, qui recueille, traite et entrepose tout l’équipement médical offert pour aider à fournir les nombreux employés de la santé de première ligne de la région de l’Est de l’Ontario qui interviennent au cours de la pandémie. Vous pouvez communiquer avec l’Hôpital d’Ottawa à [email protected].
Comment aider les autres organismes communautaires et de bienfaisance
De plus, de nombreux organismes communautaires, organismes sans but lucratif et organismes de bienfaisance s’efforcent également d’aider notre collectivité à faire face à cette pandémie de COVID-19, en particulier les personnes vulnérables de notre collectivité qui ont besoin d’aide. Vous pouvez communiquer avec les organismes en leur faisant des dons d’articles et des contributions monétaires.
Pour obtenir des renseignements à jour sur la pandémie de COVID-19 à Ottawa, visitez le site ottawa.ca/covid19, ou composez le 3-1-1 (ATS : 613-580-9656). Vous pouvez aussi communiquer avec nous sur Facebook, Twitter et Instagram.
City Park Usage during the COVID-19 Pandemic
We have been contacted by residents asking questions regarding park usage. The below is the latest information we have from Ottawa Public Health. As we continue to deal with the COVID-19 pandemic a reminder that while public parks are great for your physical and mental well-being, you still must maintain physical distancing.
The city of Ottawa is asking that you avoid using playground equipment, and activities involving teams/groups is not permitted at this time.
Playground equipment includes: Play structures, swings, slides, climbers, adult fitness stations, benches and picnic tables.
Park equipment is not being cleaned at this time and could potentially spread the virus.
Amenities such as basketball courts and skate parks are also not to be used at this time.
While I understand that these safety precautions aren’t the easiest to follow at the moment, they are needed to ensure we try to stop the spread of the virus in our communities. Feel free to continue to jog, walk, bike in any of Kanata South’s many parks, as long as you practice safe physical distancing.
While I personally understand how challenging this can be for parents and grandparents with younger children, we need to do this for their safety as well as our own.
For up to date information regarding the Covid-19 virus, please visit www.OttawaPublicHealth.ca
We have been contacted by residents asking questions regarding park usage. The below is the latest information we have from Ottawa Public Health. As we continue to deal with the COVID-19 pandemic a reminder that while public parks are great for your physical and mental well-being, you still must maintain physical distancing.
The city of Ottawa is asking that you avoid using playground equipment, and activities involving teams/groups is not permitted at this time.
Playground equipment includes: Play structures, swings, slides, climbers, adult fitness stations, benches and picnic tables.
Park equipment is not being cleaned at this time and could potentially spread the virus.
Amenities such as basketball courts and skate parks are also not to be used at this time.
While I understand that these safety precautions aren’t the easiest to follow at the moment, they are needed to ensure we try to stop the spread of the virus in our communities. Feel free to continue to jog, walk, bike in any of Kanata South’s many parks, as long as you practice safe physical distancing.
While I personally understand how challenging this can be for parents and grandparents with younger children, we need to do this for their safety as well as our own.
For up to date information regarding the Covid-19 virus, please visit www.OttawaPublicHealth.ca
March 26, 2020
City launches Buy Local promotional campaign and web page to support Ottawa’s small businesses
Ottawa – In partnership with its Economic Partners Taskforce, the City of Ottawa today launched the first phase of an online promotional campaign to help local businesses during these challenging times.
The campaign encourages residents to support their favourite small businesses by taking immediate and concrete steps now:
- Buy from local businesses online.
- Purchase gift cards from local businesses to use later.
- Order delivery or takeout from area restaurants.
- Send local businesses messages of support on social media.
These actions will help local shops, restaurants and services by providing them with critical income during this challenging period.
The campaign includes targeted ads that will reach residents on several online platforms over the coming weeks and direct them to ottawa.ca/buylocal. There, residents will find links to sites listing businesses serving customers virtually or providing takeout and meal delivery.
The City is also launching a web page on ottawa.ca to provide businesses with access to essential information and support programs. The page will have links to provincial and federal assistance programs, as well as details on measures offered by the City to help businesses in the coming weeks and months. This includes the property tax deferral and other relief measures that Council approved at its meeting on March 25.
Quotes
“Ottawa is a caring community and clearly recognizes the impact the COVID-19 pandemic is having on our small businesses, their owners and employees. These shops, restaurants and services are the foundation of our local economy. Any support residents can provide during these challenging times will help businesses continue to operate online and keep staff employed.”
-Mayor Jim Watson, Chair of the Economic Partners Task Force
“The Economic Partners Task Force includes several of Ottawa’s key business organizations that are assisting the City in identifying emerging issues impacting the local economy and opportunities to help our small business community. Their contributions will help create momentum as we move to the economic recovery phase. In the meantime, the City and our economic partners are committed to doing whatever we can to support our local businesses in this time of need.”
-Councillor Eli El-Chantiry, Co-Chair of the Economic Partners Task Force and Council Liaison to Ottawa’s Business Improvement Areas
For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.
___________________________________________________
Le 26 mars 2020
La Ville lance une campagne publicitaire faisant la promotion des achats locaux et une page Web pour appuyer les petites entreprises d’Ottawa
Ottawa – En partenariat avec le Groupe de travail des partenaires économiques, la Ville d’Ottawa a lancé aujourd’hui la première phase d’une campagne publicitaire en ligne visant à aider les entreprises locales en ces temps difficiles.
La campagne encourage les résidents à soutenir leurs petites entreprises favorites en prenant immédiatement des mesures concrètes :
- acheter en ligne auprès d’entreprises locales;
- acheter des cartes-cadeaux auprès d’entreprises locales qui pourront être utilisées plus tard;
- faire livrer par des restaurants locaux ou aller à leur comptoir pour emporter;
- envoyer aux entreprises locales des messages de soutien sur les médias sociaux.
Ces mesures aideront les magasins, les restaurants et les services locaux en leur procurant des revenus critiques pendant cette période difficile.
La campagne comprend des publicités ciblées qui joindront les résidents sur plusieurs plateformes en ligne au cours des prochaines semaines et les dirigeront vers ottawa.ca/acheterlocal. Les résidents y trouveront des liens vers des sites qui répertorient les entreprises qui servent leurs clients virtuellement ou qui fournissent des plats et des repas pour emporter.
La Ville lance également une page Web sur ottawa.ca pour donner aux entreprises l’accès à des renseignements essentiels et de programmes de soutien. La page comprend des liens vers les programmes d’aide provinciaux et fédéraux, ainsi que des détails sur les mesures offertes par la Ville pour aider les entreprises au cours des prochaines semaines et des prochains mois. Ces renseignements comprennent le report de l’impôt foncier et les autres mesures d’allègement que le Conseil a approuvé à sa réunion du 25 mars.
Citations
« Ottawa est une collectivité bienveillante et reconnaît clairement les répercussions de la pandémie de COVID-19 sur nos petites entreprises, leurs propriétaires et employés. Ces magasins, restaurants et services sont le fondement de notre économie locale. Tout soutien que les résidents peuvent apporter en ces temps difficiles aidera les entreprises à continuer à exercer leurs activités en ligne et leur personnel à conserver leur emploi. »
- Le maire Jim Watson, président du Groupe de travail des partenaires économiques
« Le Groupe de travail des partenaires économiques comprend plusieurs des principales associations d’entreprises d’Ottawa qui aident la Ville à cerner les nouveaux enjeux qui ont une incidence sur l’économie locale et les possibilités d’aider notre communauté de petites entreprises. Leurs contributions contribueront à donner un élan au fur et à mesure que nous approcherons de la phase de reprise économique. Entre-temps, la Ville et nos partenaires économiques sont résolus à faire tout ce qu’ils peuvent pour soutenir nos entreprises locales en cette période difficile. »
- Le conseiller Eli El-Chantiry, coprésident du Groupe de travail des partenaires économiques et agent de liaison avec la Coalition des zones d’amélioration commerciale d’Ottawa.
Pour obtenir de plus amples renseignements sur les programmes et les services de la Ville, visitez le site, à ottawa.ca, ou composez le 3-1-1 (ATS : 613-580-2401). Vous pouvez aussi entrer en contact avec nous sur Facebook, Twitter et Instagram.
March 25th, 2020
Mayor Watson declares state of emergency for Ottawa due to COVID-19
Ottawa – Mayor Jim Watson today declared a state of emergency for the City of Ottawa due to the spread of COVID-19 in Ottawa. This aligns with Ontario Premier Doug Ford’s announcement on Monday, March 23 that he is expanding Ontario’s state of emergency to shut down all non-essential services.
Declaring a state of emergency will help the City deploy its emergency operations and staff in a more nimble fashion. It will also enable a more flexible procurement process, which will help purchase equipment required by frontline workers and first responders as it becomes available in the coming weeks.
Ottawa Public Health now has laboratory confirmation of the community spread of COVID-19 in Ottawa. We are also starting to see cases among health care workers who have not traveled or been a close contact of a confirmed case. Ottawa Public Health recommends all residents practise physical (social) distancing or self-isolate, if applicable, to help stop the spread of the virus. Information about laboratory confirmed cases of COVID-19 is available on OttawaPublicHealth.ca/Coronavirus.
Following the declaration, the City formally requested the Province of Ontario to give the City flexibility to manage movement of staff, to redeploy resources, to support essential services and to be adaptable as this situation continues to evolve rapidly.
The most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you have respiratory symptoms, such as a fever or cough:
If you are returning from travel:
All Ottawa residents, except those listed above, should:
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________
Le 25 mars 2020
Le maire Watson déclare l’état d’urgence à Ottawa en raison de la COVID-19
Ottawa – Aujourd’hui, le maire Jim Watson a déclaré que la Ville d’Ottawa est en état d’urgence en raison de la propagation de COVID-19 à Ottawa. Il donne ainsi suite à la décision du premier ministre de l’Ontario Doug Ford qui, le lundi 23 mars, a décrété l’état d’urgence pour fermer tous les services non essentiels de la province.
La déclaration de l’état d’urgence permettra à la Ville de déployer plus prestement ses opérations d’urgence et son personnel. Le processus d’approvisionnement sera également plus flexible, ce qui favorisera l’achat de l’équipement dont les travailleurs de première ligne et les premiers intervenants auront besoin, au fur et à mesure de sa disponibilité au cours des prochaines semaines.
Santé publique Ottawa a obtenu confirmation en laboratoire de la propagation de COVID-19 dans les collectivités d’Ottawa. De plus, de nouveaux cas sont apparus chez les travailleurs de la santé qui ont contracté la maladie sans avoir voyagé ni avoir été en contact direct avec un cas confirmé. Santé publique Ottawa recommande à tous les résidents de pratiquer la distanciation physique (sociale) ou l'auto-isolement, le cas échéant, pour aider à arrêter la propagation du virus. Des informations sur les cas de COVID-19 confirmés en laboratoire sont disponibles sur le site SantePubliqueOttawa.ca/CoronavirusFR.
Après la déclaration, la Ville a officiellement demandé à la province de l’Ontario de lui donner une certaine flexibilité pour faciliter le roulement du personnel, redéployer les ressources, appuyer les services essentiels et s’adapter à l’évolution rapide de la situation.
Les renseignements les plus récents seront communiqués aux résidents sur ottawa.ca et dans les médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur la COVID-19 à Ottawa, sur le site santepubliqueottawa.ca.
Voici ce que vous pouvez faire
Pour les personnes présentant des symptômes respiratoires, tels que fièvre ou toux :
Pour les personnes qui reviennent d'un voyage :
Pour tous les résidents d'Ottawa, sauf ceux énumérés ci-dessus :
Pour obtenir de plus amples renseignements sur les programmes et services de la Ville, veuillez consulter le site ottawa.ca ou composer le 3-1-1 (ATS : 613-580-2401). Vous pouvez également communiquer avec nous sur Facebook, Twitter et Instagram.
Mayor Watson declares state of emergency for Ottawa due to COVID-19
Ottawa – Mayor Jim Watson today declared a state of emergency for the City of Ottawa due to the spread of COVID-19 in Ottawa. This aligns with Ontario Premier Doug Ford’s announcement on Monday, March 23 that he is expanding Ontario’s state of emergency to shut down all non-essential services.
Declaring a state of emergency will help the City deploy its emergency operations and staff in a more nimble fashion. It will also enable a more flexible procurement process, which will help purchase equipment required by frontline workers and first responders as it becomes available in the coming weeks.
Ottawa Public Health now has laboratory confirmation of the community spread of COVID-19 in Ottawa. We are also starting to see cases among health care workers who have not traveled or been a close contact of a confirmed case. Ottawa Public Health recommends all residents practise physical (social) distancing or self-isolate, if applicable, to help stop the spread of the virus. Information about laboratory confirmed cases of COVID-19 is available on OttawaPublicHealth.ca/Coronavirus.
Following the declaration, the City formally requested the Province of Ontario to give the City flexibility to manage movement of staff, to redeploy resources, to support essential services and to be adaptable as this situation continues to evolve rapidly.
The most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you have respiratory symptoms, such as a fever or cough:
- You must self-isolate for 14 days, or 24 hours after your symptoms have fully resolved, whichever is longer.
- You must not leave your home.
- If your symptoms are worsening to a point where you cannot manage at home, please visit your nearest emergency department.
If you are returning from travel:
- You must self-isolate for 14 days. Do not go to community settings, including the grocery store. If you need groceries or other essential items, have a family member, friend or neighbour get them for you and leave the items at your door.
- If you have respiratory symptoms, follow the guidance in the section above.
- If you do not have symptoms, practice physical (social) distancing as outlined below.
All Ottawa residents, except those listed above, should:
- Practice physical (social) distancing.
- Household contacts (people you live with) do not need to distance from each other unless they are sick or have travelled within the past 14 days.
- Avoid all non-essential trips in the community.
- Cancel all group gatherings.
- Connect via phone, video chat or social media instead of in person.
- Talk to your employer about working from home, if possible.
- Avoid visiting elderly friends or relatives unless the visit is essential.
- Avoid crowds and maintain a distance of two metres from other people when you go outside, like to take a walk.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
__________________________________________________________________
Le 25 mars 2020
Le maire Watson déclare l’état d’urgence à Ottawa en raison de la COVID-19
Ottawa – Aujourd’hui, le maire Jim Watson a déclaré que la Ville d’Ottawa est en état d’urgence en raison de la propagation de COVID-19 à Ottawa. Il donne ainsi suite à la décision du premier ministre de l’Ontario Doug Ford qui, le lundi 23 mars, a décrété l’état d’urgence pour fermer tous les services non essentiels de la province.
La déclaration de l’état d’urgence permettra à la Ville de déployer plus prestement ses opérations d’urgence et son personnel. Le processus d’approvisionnement sera également plus flexible, ce qui favorisera l’achat de l’équipement dont les travailleurs de première ligne et les premiers intervenants auront besoin, au fur et à mesure de sa disponibilité au cours des prochaines semaines.
Santé publique Ottawa a obtenu confirmation en laboratoire de la propagation de COVID-19 dans les collectivités d’Ottawa. De plus, de nouveaux cas sont apparus chez les travailleurs de la santé qui ont contracté la maladie sans avoir voyagé ni avoir été en contact direct avec un cas confirmé. Santé publique Ottawa recommande à tous les résidents de pratiquer la distanciation physique (sociale) ou l'auto-isolement, le cas échéant, pour aider à arrêter la propagation du virus. Des informations sur les cas de COVID-19 confirmés en laboratoire sont disponibles sur le site SantePubliqueOttawa.ca/CoronavirusFR.
Après la déclaration, la Ville a officiellement demandé à la province de l’Ontario de lui donner une certaine flexibilité pour faciliter le roulement du personnel, redéployer les ressources, appuyer les services essentiels et s’adapter à l’évolution rapide de la situation.
Les renseignements les plus récents seront communiqués aux résidents sur ottawa.ca et dans les médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur la COVID-19 à Ottawa, sur le site santepubliqueottawa.ca.
Voici ce que vous pouvez faire
Pour les personnes présentant des symptômes respiratoires, tels que fièvre ou toux :
- Vous devez vous isoler pendant 14 jours ou 24 heures après la disparition complète des symptômes, la période la plus longue étant retenue.
- Vous ne devez pas quitter votre domicile.
- Si vos symptômes s'aggravent au point de ne plus pouvoir être pris en charge à domicile, veuillez vous rendre au service des urgences le plus proche.
Pour les personnes qui reviennent d'un voyage :
- Vous devez vous isoler pendant 14 jours. N'allez pas dans des lieux communautaires, y compris à l'épicerie. Si vous avez besoin de provisions ou d'autres articles essentiels, demandez à un membre de votre famille, à un ami ou à un voisin de le faire pour vous et laissez les articles à la porte.
- Si vous avez des symptômes respiratoires, suivez les conseils de la section ci-dessus.
- Si vous ne présentez pas de symptômes, pratiquez une distanciation physique (sociale) – voir ci-dessous.
Pour tous les résidents d'Ottawa, sauf ceux énumérés ci-dessus :
- Pratiquez la distanciation physique (sociale).
- Évitez tous les déplacements non essentiels dans la communauté.
- Les membres du ménage (les personnes avec lesquelles vous vivez) n'ont pas besoin de s'éloigner les uns des autres, sauf s'ils sont malades ou ont voyagé au cours des 14 derniers jours.
- Annulez tous les rassemblements de groupes.
- Se connecter par téléphone, chat vidéo ou médias sociaux plutôt qu'en personne.
- Parlez à votre employeur du travail à domicile (si possible).
- Évitez de rendre visite à des amis ou à des parents âgés, sauf si la visite est indispensable.
- Vous pouvez aller dehors (par exemple – pour faire une promenade). Pendant que vous êtes dehors, évitez les foules et maintenez une distance de deux mètres par rapport à votre entourage.
Pour obtenir de plus amples renseignements sur les programmes et services de la Ville, veuillez consulter le site ottawa.ca ou composer le 3-1-1 (ATS : 613-580-2401). Vous pouvez également communiquer avec nous sur Facebook, Twitter et Instagram.
Province to revise electricity rates during COVID-19 pandemic
Today, the provincial government announced its decision to suspend winter Time-of-Use electricity pricing and periods. Effective immediately, Ontario electricity customers will pay only the off-peak rate (10.1 cents/kWh) for the electricity they consume. During this 45-day period, farms, small businesses and residential customers will not be billed at on-peak (20.8 cents/kWh) or mid-peak (14.4 cents/kWh) rates.
The estimated impact on the average monthly residential bill is $16.13 (or $24.20 over the 45-day period), but will depend on a customer’s total consumption and consumption behaviours.
The estimated impact on the average monthly small business bill, for RPP customers with a monthly consumption of 10,000 kWh could see a reduction of $308 on a monthly bill (or $462 over the 45-day period).
As per my March 16 email to you, Hydro Ottawa has been working closely with the Ontario Energy Board and Ontario Ministry of Energy, Northern Development and Mines, to address customer concerns about managing electricity costs; including championing this as a possibility.
I applaud this decision by the Ontario government to provide customers with further relief during this challenging time. Moving to off-peak rates is the right thing to do to help our community focus on what’s important – and that’s staying safe and staying at home.
As you know, Hydro Ottawa has already taken pro-active measures to support customers, including:
• Extending the provincial winter disconnection ban scheduled to end on April 30, 2020, by an additional three months (July 31, 2020) for all residential and commercial customers;
• Suspending all collection actions until July 31, 2020;
• Offering flexible payment plans in order to provide customers with more time to pay outstanding balances on their account if needed; and
• Reminding customers experiencing financial hardship that we offer several financial assistance programs, including emergency relief.
Today, the provincial government announced its decision to suspend winter Time-of-Use electricity pricing and periods. Effective immediately, Ontario electricity customers will pay only the off-peak rate (10.1 cents/kWh) for the electricity they consume. During this 45-day period, farms, small businesses and residential customers will not be billed at on-peak (20.8 cents/kWh) or mid-peak (14.4 cents/kWh) rates.
The estimated impact on the average monthly residential bill is $16.13 (or $24.20 over the 45-day period), but will depend on a customer’s total consumption and consumption behaviours.
The estimated impact on the average monthly small business bill, for RPP customers with a monthly consumption of 10,000 kWh could see a reduction of $308 on a monthly bill (or $462 over the 45-day period).
As per my March 16 email to you, Hydro Ottawa has been working closely with the Ontario Energy Board and Ontario Ministry of Energy, Northern Development and Mines, to address customer concerns about managing electricity costs; including championing this as a possibility.
I applaud this decision by the Ontario government to provide customers with further relief during this challenging time. Moving to off-peak rates is the right thing to do to help our community focus on what’s important – and that’s staying safe and staying at home.
As you know, Hydro Ottawa has already taken pro-active measures to support customers, including:
• Extending the provincial winter disconnection ban scheduled to end on April 30, 2020, by an additional three months (July 31, 2020) for all residential and commercial customers;
• Suspending all collection actions until July 31, 2020;
• Offering flexible payment plans in order to provide customers with more time to pay outstanding balances on their account if needed; and
• Reminding customers experiencing financial hardship that we offer several financial assistance programs, including emergency relief.
Ottawa Public Health has just added a new page to their website displaying all the confirmed cases in Ottawa and all the indeterminate cases. The link to the page can be found below.
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
https://www.ottawapublichealth.ca/en/reports-research-and-statistics/la-maladie-coronavirus-covid-19.aspx#Ottawa-COVID-19-Case-Details
Dear residents of the City of Ottawa,
The past week has seen a very quick escalation from all levels of government in response to the COVID-19 situation. I want to publicly respond to a few common questions and concerns to help provide clarity on our approach at the local level.
As a reminder, please visit our website OttawaPublicHealth.ca/Coronavirus for local information about COVID-19, including assessment and testing in Ottawa, self-isolation and social distancing. Due to high call volumes please try to not call unless you have read the website first.
Testing and Assessment
The present goals of testing for COVID-19 are to detect the virus in our community and also limit the spread of the virus. Lab testing helps us estimate cases in the community. For each laboratory-confirmed case related to travel, there is a likelihood that at least an equal number of travel-related cases are undetected. Based on current confirmed cases, whose onset of illness is in the past, there could potentially be anywhere between 200 to 1000 undetected causes in the community now. We do not yet have laboratory-confirmed community spread, though we do see cases giving rise to cases in close contacts. With this information, I am communicating to all people in Ottawa that we need to act as if the virus is here, circulating in our community.
The testing isn’t able to track down each case in our community because the mild illness the majority of people experience is not distinguishable from common colds and we cannot test large numbers. Having a COVID-19 test result or not does not change the actions that individuals in the community need to take – if ill with a respiratory illness, stay home – and for all of us, now is the time to limit our interactions with others as much as possible.
The current COVID-19 testing provides a pulse check and helps us make decisions about our next steps to control the spread of COVID-19. It also helps limit spread COVID-19 by the highest risk cases. Self-isolation and social distancing are effective strategies for slowing the spread at the community level.
Check our website to learn more about when to self-isolate and when to go for testing: OttawaPublicHealth.ca/Coronavirus. You do not need a referral from Ottawa Public Health to get tested for COVID-19. At a high level:
· If you are a return traveler (including travel to the United States of America) OR have MILD symptoms – you MUST self-isolate. Most people with MILD symptoms will recover at home with no issues. You are helping limit the spread of the virus by staying at home.
· For now (this may change), our priority is to test people with escalating symptoms AND travel history within 14 days OR close contact with someone with COVID-19.
· We are also prioritizing ruling out COVID-19 in workers, such as health-care workers or Long-Term Care Homes.
In the future, the goals of COVID-19 testing are likely to shift towards being used to limit outbreaks in settings of high risk. The focus of testing would turn to health care and essential workers, hospitalized patients, long-term care homes, correctional facilities and other situations where the result is helpful to direct public health actions.
Social Distancing
Social distancing refers to creating physical distance between ourselves so that we can limit the spread of the virus. Social distancing by all is IMPERATIVE to limit transmission in the community, to protect vulnerable populations and outbreaks in institutions. We must “flatten the curve” so we don’t see spikes in cases. By this, I mean that we want to slow down transmission of the virus and lessen the number of cases in the community that happen at the same time, so that our health system continues to work properly. Having a sharp increase of cases in a small timeframe will overload our healthcare resources and have more severe impacts on our community. Social distancing is important for everyone at this time, but especially important for our older adult community (55+). Do NOT gather in groups of 10 or more. Practice social distancing. Social distancing does not mean emotional distancing. Check in with others by phone or other technology. Check in with yourself. It’s ok not to be ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311 if needed.
Case Management and Privacy
We have received many questions from people who feel they are at risk, including many people expressing concern about being in the same location as someone who has tested positive for COVID-19 or who may have symptoms of COVID-19.
I would like to clarify a few points:
· Given the transmission of COVID-19, we are all at risk. Social distancing, proper hand hygiene, not touching your face and self-isolation (when directed) are the best ways to reduce your personal risk at this time.
· A close contact of a case of COVID-19, is someone who has lived with, provided care for, or spent longer periods of time with someone who has tested positive for COVID-19.Case and contact management if a role of public health to help identify who may have been in close contact with a confirmed case. Ottawa Public Health will contact you directly if you have been identified as a close contact.
· OPH works closely with each confirmed case of COVID-19 to create a list of close contacts that require follow-up. If you have been contacted by Ottawa Public Health, follow the advice provided to you by the nurse.
· If you have not been contacted by Ottawa Public Health, please do not assume that you are a close contact. Continue to take social distancing and other precautions and, if needed based on the guidance on OttawaPublicHealth.ca/Coronavirus, follow self-isolation or testing directions.
Regarding privacy, Ottawa Public Health will not comment about any specifics around an individual case of COVID-19. We encourage others to not pursue this information unless an individual issues their own statement to this effect. Ottawa Public Health will contact you directly if you are a close contact.
The reportable information that we are required to share with the Ministry of Health:
· Patient age and gender
· Transmission (community, travel or close contact)
· Status (self-isolating, hospitalized, etc.)
Fraud concerns
I have been made aware that certain residents have received a phone call asking for credit card information from Ottawa Public Health (OPH). OPH (or any health unit) will not ask you for credit card information. Do not give your credit card information out if you receive a call or message similar to this. Fraudulent activity during a situation like this is deplorable. I encourage you to report it to Ottawa Police Services.
Gratitude
Thank you to all residents of the City of Ottawa for your ongoing patience and cooperation. We are all in this together, and we need everyone to do their part- whether providing an essential service or staying inside – to be able to slow the curve and protect our health system.
Dr. Vera Etches
Medical Officer of Health
Ottawa Public Health
The past week has seen a very quick escalation from all levels of government in response to the COVID-19 situation. I want to publicly respond to a few common questions and concerns to help provide clarity on our approach at the local level.
As a reminder, please visit our website OttawaPublicHealth.ca/Coronavirus for local information about COVID-19, including assessment and testing in Ottawa, self-isolation and social distancing. Due to high call volumes please try to not call unless you have read the website first.
Testing and Assessment
The present goals of testing for COVID-19 are to detect the virus in our community and also limit the spread of the virus. Lab testing helps us estimate cases in the community. For each laboratory-confirmed case related to travel, there is a likelihood that at least an equal number of travel-related cases are undetected. Based on current confirmed cases, whose onset of illness is in the past, there could potentially be anywhere between 200 to 1000 undetected causes in the community now. We do not yet have laboratory-confirmed community spread, though we do see cases giving rise to cases in close contacts. With this information, I am communicating to all people in Ottawa that we need to act as if the virus is here, circulating in our community.
The testing isn’t able to track down each case in our community because the mild illness the majority of people experience is not distinguishable from common colds and we cannot test large numbers. Having a COVID-19 test result or not does not change the actions that individuals in the community need to take – if ill with a respiratory illness, stay home – and for all of us, now is the time to limit our interactions with others as much as possible.
The current COVID-19 testing provides a pulse check and helps us make decisions about our next steps to control the spread of COVID-19. It also helps limit spread COVID-19 by the highest risk cases. Self-isolation and social distancing are effective strategies for slowing the spread at the community level.
Check our website to learn more about when to self-isolate and when to go for testing: OttawaPublicHealth.ca/Coronavirus. You do not need a referral from Ottawa Public Health to get tested for COVID-19. At a high level:
· If you are a return traveler (including travel to the United States of America) OR have MILD symptoms – you MUST self-isolate. Most people with MILD symptoms will recover at home with no issues. You are helping limit the spread of the virus by staying at home.
· For now (this may change), our priority is to test people with escalating symptoms AND travel history within 14 days OR close contact with someone with COVID-19.
· We are also prioritizing ruling out COVID-19 in workers, such as health-care workers or Long-Term Care Homes.
In the future, the goals of COVID-19 testing are likely to shift towards being used to limit outbreaks in settings of high risk. The focus of testing would turn to health care and essential workers, hospitalized patients, long-term care homes, correctional facilities and other situations where the result is helpful to direct public health actions.
Social Distancing
Social distancing refers to creating physical distance between ourselves so that we can limit the spread of the virus. Social distancing by all is IMPERATIVE to limit transmission in the community, to protect vulnerable populations and outbreaks in institutions. We must “flatten the curve” so we don’t see spikes in cases. By this, I mean that we want to slow down transmission of the virus and lessen the number of cases in the community that happen at the same time, so that our health system continues to work properly. Having a sharp increase of cases in a small timeframe will overload our healthcare resources and have more severe impacts on our community. Social distancing is important for everyone at this time, but especially important for our older adult community (55+). Do NOT gather in groups of 10 or more. Practice social distancing. Social distancing does not mean emotional distancing. Check in with others by phone or other technology. Check in with yourself. It’s ok not to be ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311 if needed.
Case Management and Privacy
We have received many questions from people who feel they are at risk, including many people expressing concern about being in the same location as someone who has tested positive for COVID-19 or who may have symptoms of COVID-19.
I would like to clarify a few points:
· Given the transmission of COVID-19, we are all at risk. Social distancing, proper hand hygiene, not touching your face and self-isolation (when directed) are the best ways to reduce your personal risk at this time.
· A close contact of a case of COVID-19, is someone who has lived with, provided care for, or spent longer periods of time with someone who has tested positive for COVID-19.Case and contact management if a role of public health to help identify who may have been in close contact with a confirmed case. Ottawa Public Health will contact you directly if you have been identified as a close contact.
· OPH works closely with each confirmed case of COVID-19 to create a list of close contacts that require follow-up. If you have been contacted by Ottawa Public Health, follow the advice provided to you by the nurse.
· If you have not been contacted by Ottawa Public Health, please do not assume that you are a close contact. Continue to take social distancing and other precautions and, if needed based on the guidance on OttawaPublicHealth.ca/Coronavirus, follow self-isolation or testing directions.
Regarding privacy, Ottawa Public Health will not comment about any specifics around an individual case of COVID-19. We encourage others to not pursue this information unless an individual issues their own statement to this effect. Ottawa Public Health will contact you directly if you are a close contact.
The reportable information that we are required to share with the Ministry of Health:
· Patient age and gender
· Transmission (community, travel or close contact)
· Status (self-isolating, hospitalized, etc.)
Fraud concerns
I have been made aware that certain residents have received a phone call asking for credit card information from Ottawa Public Health (OPH). OPH (or any health unit) will not ask you for credit card information. Do not give your credit card information out if you receive a call or message similar to this. Fraudulent activity during a situation like this is deplorable. I encourage you to report it to Ottawa Police Services.
Gratitude
Thank you to all residents of the City of Ottawa for your ongoing patience and cooperation. We are all in this together, and we need everyone to do their part- whether providing an essential service or staying inside – to be able to slow the curve and protect our health system.
Dr. Vera Etches
Medical Officer of Health
Ottawa Public Health
March 18, 2020
City staff proposes property tax relief package for residents and small businesses impacted by COVID-19
Ottawa – City staff will be tabling an interim property tax payment grace period and new 2020 property tax deferral for Council approval on March 25, or at the earliest available opportunity, that will help small businesses and residents impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City will grant property owners a grace period for payment – late payment penalty will not be applied during the current March 19 deadline to Wednesday, April 15, 2020. The interim property tax bill covers 50 per cent of the entire property tax bill.
Property owners who are enrolled in the pre-authorization debit plan are not affected by the grace period and requires no action on their part.
New 2020 Interim Property Tax Hardship Deferral Program
In response to the financial impact of the uncertainty of this evolving COVID-19 pandemic, a new 2020 Property Tax Hardship Deferral program is being developed to assist affected small businesses with an assessed property value of up to $ 2.5 million, as well as residents. The program will extend the interim property and final property tax deadlines of March 19 and June 18, respectively, to Friday, October 30, 2020.
To qualify, an account would need to have been paid up-to-date before the interim tax installment.
The application and more details on the program and other qualifying criteria will be available on ottawa.ca after it has been approved by Council – which convenes on March 25.
Water service disconnections suspended
Due to the COVID-19 pandemic, the City has suspended all water disconnections due to non-payment until further notice.
Existing deferral and grant programs
In addition to the COVID-19 program, the City has existing deferral and grant programs in place.
Deferral of property taxes and water bills for low-income seniors and low-income people with disabilities
The City has existing property tax and water bill deferral programs for low-income seniors and people with disabilities. Under these programs, eligible homeowners can apply for partial or full deferral of their annual property taxes and a deferral of their water utility bills.
Applying for these programs can be done online via email. Details of the program and eligibility is available on ottawa.ca
Farm Grant Program
This relief program for hard working farmers allows eligible farm property owners to move the deadline of the final property tax payment to December 8, 2020. Details of eligibility and the program can be found on ottawa.ca.
Payment options
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
City staff proposes property tax relief package for residents and small businesses impacted by COVID-19
Ottawa – City staff will be tabling an interim property tax payment grace period and new 2020 property tax deferral for Council approval on March 25, or at the earliest available opportunity, that will help small businesses and residents impacted by the COVID-19 pandemic.
Grace period for interim property tax payment
With the interim property taxes mailed out in mid-February, the City will grant property owners a grace period for payment – late payment penalty will not be applied during the current March 19 deadline to Wednesday, April 15, 2020. The interim property tax bill covers 50 per cent of the entire property tax bill.
Property owners who are enrolled in the pre-authorization debit plan are not affected by the grace period and requires no action on their part.
New 2020 Interim Property Tax Hardship Deferral Program
In response to the financial impact of the uncertainty of this evolving COVID-19 pandemic, a new 2020 Property Tax Hardship Deferral program is being developed to assist affected small businesses with an assessed property value of up to $ 2.5 million, as well as residents. The program will extend the interim property and final property tax deadlines of March 19 and June 18, respectively, to Friday, October 30, 2020.
To qualify, an account would need to have been paid up-to-date before the interim tax installment.
The application and more details on the program and other qualifying criteria will be available on ottawa.ca after it has been approved by Council – which convenes on March 25.
Water service disconnections suspended
Due to the COVID-19 pandemic, the City has suspended all water disconnections due to non-payment until further notice.
Existing deferral and grant programs
In addition to the COVID-19 program, the City has existing deferral and grant programs in place.
Deferral of property taxes and water bills for low-income seniors and low-income people with disabilities
The City has existing property tax and water bill deferral programs for low-income seniors and people with disabilities. Under these programs, eligible homeowners can apply for partial or full deferral of their annual property taxes and a deferral of their water utility bills.
Applying for these programs can be done online via email. Details of the program and eligibility is available on ottawa.ca
Farm Grant Program
This relief program for hard working farmers allows eligible farm property owners to move the deadline of the final property tax payment to December 8, 2020. Details of eligibility and the program can be found on ottawa.ca.
Payment options
Residents have several payment options for property tax and water bills that can be done from the comfort and safety of their own homes.
- My Service Ottawa portal
- Telephone and online banking through their financial institution
- Debit or credit payment online at ottawa.ca
- Pre-authorized debit
For up-to-date information on the COVID-19 pandemic in Ottawa, visit ottawa.ca/covid19 or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
Changes to City services to help prevent spread of COVID-19
Ottawa – In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17.
Emergency and essential services will continue to protect and serve the needs of all residents in Ottawa. In order to help practice social distancing to limit community spread of COVID-19, all in-person and non-essential City services are closed until further notice.
Services that can be offered remotely (by phone, e-mail, mail or online) will be maintained. Some in-person services are available in a reduced or altered capacity. Transit remains open, and OC Transpo continues to offer customer service online and by phone. Please check our list of services to find out how to access City services.
Essential and emergency services continue
The City will continue to resource essential services, such as:
All on-street overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. Other parking restrictions remain in effect, such as No Stopping, No Parking, Fire Route, Accessible Parking, hydrants, sidewalks to maintain emergency access and traffic flow.
Online services continue on ottawa.ca, some in-person services operating on reduced or altered services
The City continues to provide services online on ottawa.ca and myservice.ottawa.ca, where you can pay bills and property taxes. If you are unable to access City services online, please call 3-1-1 so we can assist you.
Some City services that are normally available in-person are operating remotely at reduced or altered capacity. Please check our list of services, or call 3-1-1 to find out about alternative means of accessing City services.
Transit is open, but practice preventive measures
When using public transit, protect yourself and others by taking these steps:
Government of Ontario declaration of emergency closures
The government of Ontario has declared an emergency, under which the following establishments are legally required to close immediately:
Provincial Offences Act Courthouse Services Closure (100 Constellation Drive)
All Provincial Offences Act matters scheduled from Monday, March 16 to Friday, April 3, inclusive, will be adjourned and rescheduled for a later date. Anyone scheduled during this period does not need to attend court and a new notice will be sent by mail to the address on file with a new court date. Online ticket payment will remain available on ottawa.ca.
Visit Ontario.ca/coronavirus to find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms with the new COVID-19 self-assessment tool.
This is an evolving situation and the City will share the most current information on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
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Changements apportés aux services de la Ville afin d’aider à prévenir la propagation de la COVID-19
Ottawa – En réponse à la déclaration de la situation d’urgence par le gouvernement de l’Ontario et afin d’aider à protéger le public de la COVID-19, la Ville d’Ottawa apporte des changements aux services en personne à compter du mardi 17 mars. Les services d’urgence et essentiels seront maintenus pour protéger tous les résidents d’Ottawa et répondre à leurs besoins. Afin d’aider à pratiquer la distanciation sociale pour limiter la propagation dans la collectivité de la COVID-19, tous les services en personne et non essentiels de la Ville sont fermés jusqu’à l’indication du contraire.
Les services qui peuvent être offerts à distance (par téléphone, par courriel ou en ligne) seront maintenus. Certains services en personne seront disponibles dans une capacité réduite ou modifiée. Le transport en commun demeure ouvert et OC Transpo continue d’offrir le service à la clientèle en ligne ou par téléphone. Veuillez consulter notre liste des services pour connaître comment avoir accès aux services de la Ville.
Services essentiels et d’urgence maintenus
La Ville continuera de fournir des services essentiels tels que les suivants :
Tout surstationnement dans les rues, avec ou sans panneau, ne sera plus appliqué sur les rues résidentielles jusqu’à l’indication du contraire. Les autres restrictions sur le stationnement demeurent en vigueur, comme les arrêts interdits, les stationnements interdits, les voies d’incendie, le stationnement accessible, les bornes d’incendie et les trottoirs pour maintenir l’accès d’urgence et assurer la circulation du trafic.
Les services en ligne seront maintenus sur ottawa.ca; certains services en personne sont maintenus, offrant des services réduits ou modifiés
La Ville continue de fournir des services en ligne sur ottawa.ca et monservice.ottawa.ca, où vous pouvez payer vos facteurs et vos impôts fonciers. Si vous n’êtes pas en mesure d’utiliser les services en ligne de la Ville, appelez le 3-1-1 afin que nous puissions vous aider.
Certains services de la Ville normalement disponibles en personne sont offerts à distance sous une capacité réduite ou modifiée. Veuillez consulter notreliste de services ou appeler le 3-1-1 pour apprendre au sujet des autres façons d’utiliser les services de la Ville.
Le transport en commun est accessible, mais appliquez les mesures préventives
Lorsque vous utilisez le transport en commun, protégez-vous et les autres en prenant les mesures suivantes :
Déclaration des fermetures d’urgence par le gouvernement de l’Ontario
Le gouvernement de l’Ontario a déclaré une situation d’urgence, ce qui signifie que les établissements ont l’obligation légale de fermer immédiatement :
Services du palais de justice concernant la Loi sur les infractions provinciales (100, promenade Constellation)
Toutes les questions relatives à la Loi sur les infractions provinciales prévues du lundi 16 mars au vendredi 3 avril, inclusivement, seront ajournées et reportées à une date ultérieure. Quiconque devant se présenter au cours de cette période n’a pas à se présenter à la cour et un nouvel avis sera envoyé par la poste à l’adresse au dossier avec une nouvelle date d’audience. Le paiement des contraventions en ligne demeurera disponible sur ottawa.ca.
Visitez Ontario.ca/coronavirus pour savoir comment vous protéger, ce qu’il faut faire si vous êtes malades après avoir voyagé et comment reconnaître les symptômes possibles à l’aide du nouvel outil d’auto-évaluation de la COVID-19.
Il s’agit d’une situation en évolution et la Ville diffusera les renseignements les plus récents sur ottawa.ca et les canaux des médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur le COVID-19 à Ottawa sur SantePubliqueOttawa.ca/coronavirus.
Pour en savoir plus au sujet des programmes et des services de la Ville, visitez ottawa.ca ou appelez le 3-1-1 (TTY : 613-580-9656). Vous pouvez également nous joindre sur Facebook, Twitter et Instagram.
Ottawa – In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17.
Emergency and essential services will continue to protect and serve the needs of all residents in Ottawa. In order to help practice social distancing to limit community spread of COVID-19, all in-person and non-essential City services are closed until further notice.
Services that can be offered remotely (by phone, e-mail, mail or online) will be maintained. Some in-person services are available in a reduced or altered capacity. Transit remains open, and OC Transpo continues to offer customer service online and by phone. Please check our list of services to find out how to access City services.
Essential and emergency services continue
The City will continue to resource essential services, such as:
- Emergency first responders, including fire, paramedics and public health staff
- Front line communications for 9-1-1 emergency services, Ottawa Public Health, Revenue, and 3-1-1 call centres
- Social assistance services
- Key assets, public works and operations, including water services, road and traffic services and snow clearing
- Frontline workers who serve our most vulnerable in the community, including long-term care
- Transit services
- Garbage and recycling collection
- By-law Service
- Fire investigations and inspections for complaints and licenses
- Community Paramedic program
All on-street overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. Other parking restrictions remain in effect, such as No Stopping, No Parking, Fire Route, Accessible Parking, hydrants, sidewalks to maintain emergency access and traffic flow.
Online services continue on ottawa.ca, some in-person services operating on reduced or altered services
The City continues to provide services online on ottawa.ca and myservice.ottawa.ca, where you can pay bills and property taxes. If you are unable to access City services online, please call 3-1-1 so we can assist you.
Some City services that are normally available in-person are operating remotely at reduced or altered capacity. Please check our list of services, or call 3-1-1 to find out about alternative means of accessing City services.
Transit is open, but practice preventive measures
When using public transit, protect yourself and others by taking these steps:
- Cover your cough and sneeze with a tissue or your sleeve, not your hand.
- Avoid touching your eyes, nose and mouth.
- When possible, consider social distancing (ideally two metres).
- Wash your hands thoroughly with soap and water, or use hand sanitizer, before you touch your eyes, nose or mouth and as soon as possible when you reach your destination.
Government of Ontario declaration of emergency closures
The government of Ontario has declared an emergency, under which the following establishments are legally required to close immediately:
- Facilities providing indoor recreational programs
- Public libraries
- Private schools as defined in the Education Act
- Licensed childcare centres
- Bar and live entertainment venues
- Restaurants, except to the extent that such facilities provide takeout food and delivery
- Theatres including those offering live performances of music, dance, and other art forms, as well as cinemas that show movies
Provincial Offences Act Courthouse Services Closure (100 Constellation Drive)
All Provincial Offences Act matters scheduled from Monday, March 16 to Friday, April 3, inclusive, will be adjourned and rescheduled for a later date. Anyone scheduled during this period does not need to attend court and a new notice will be sent by mail to the address on file with a new court date. Online ticket payment will remain available on ottawa.ca.
Visit Ontario.ca/coronavirus to find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms with the new COVID-19 self-assessment tool.
This is an evolving situation and the City will share the most current information on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
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Changements apportés aux services de la Ville afin d’aider à prévenir la propagation de la COVID-19
Ottawa – En réponse à la déclaration de la situation d’urgence par le gouvernement de l’Ontario et afin d’aider à protéger le public de la COVID-19, la Ville d’Ottawa apporte des changements aux services en personne à compter du mardi 17 mars. Les services d’urgence et essentiels seront maintenus pour protéger tous les résidents d’Ottawa et répondre à leurs besoins. Afin d’aider à pratiquer la distanciation sociale pour limiter la propagation dans la collectivité de la COVID-19, tous les services en personne et non essentiels de la Ville sont fermés jusqu’à l’indication du contraire.
Les services qui peuvent être offerts à distance (par téléphone, par courriel ou en ligne) seront maintenus. Certains services en personne seront disponibles dans une capacité réduite ou modifiée. Le transport en commun demeure ouvert et OC Transpo continue d’offrir le service à la clientèle en ligne ou par téléphone. Veuillez consulter notre liste des services pour connaître comment avoir accès aux services de la Ville.
Services essentiels et d’urgence maintenus
La Ville continuera de fournir des services essentiels tels que les suivants :
- les premiers intervenants d’urgence, y compris le personnel d’incendie, les ambulanciers paramédicaux et le personnel de la santé publique;
- les communications de première ligne pour les services d’urgence 9-1-1, Santé publique Ottawa, Services des recettes et les centres d’appels 3-1-1;
- les services d’aide sociale;
- les biens, les travaux publics et les activités clés, y compris les services d’eau, les services routiers et de la circulation et le déneigement;
- les travailleurs de première ligne qui servent les plus vulnérables dans la collectivité, y compris les soins de longue durée;
- les services de transport en commun;
- la collecte des déchets et des matières recyclables;
- les services d’application de règlements;
- l’intervention médicale d’urgence;
- les enquêtes des plaintes au sujet des ambulanciers paramédicaux;
- le programme des ambulanciers paramédicaux communautaires.
Tout surstationnement dans les rues, avec ou sans panneau, ne sera plus appliqué sur les rues résidentielles jusqu’à l’indication du contraire. Les autres restrictions sur le stationnement demeurent en vigueur, comme les arrêts interdits, les stationnements interdits, les voies d’incendie, le stationnement accessible, les bornes d’incendie et les trottoirs pour maintenir l’accès d’urgence et assurer la circulation du trafic.
Les services en ligne seront maintenus sur ottawa.ca; certains services en personne sont maintenus, offrant des services réduits ou modifiés
La Ville continue de fournir des services en ligne sur ottawa.ca et monservice.ottawa.ca, où vous pouvez payer vos facteurs et vos impôts fonciers. Si vous n’êtes pas en mesure d’utiliser les services en ligne de la Ville, appelez le 3-1-1 afin que nous puissions vous aider.
Certains services de la Ville normalement disponibles en personne sont offerts à distance sous une capacité réduite ou modifiée. Veuillez consulter notreliste de services ou appeler le 3-1-1 pour apprendre au sujet des autres façons d’utiliser les services de la Ville.
Le transport en commun est accessible, mais appliquez les mesures préventives
Lorsque vous utilisez le transport en commun, protégez-vous et les autres en prenant les mesures suivantes :
- couvrez votre toux et vos éternuements avec un mouchoir ou votre manche, pas vos mains;
- évitez de toucher vos yeux, votre nez et votre bouche;
- dans la mesure du possible, considérez la distanciation sociale (idéalement deux mètres);
- lavez soigneusement vos mains avec du savon et de l’eau, ou utilisez un désinfectant, avant de toucher vos yeux, votre nez ou votre bouche et dès que possible lorsque vous atteignez votre destination.
Déclaration des fermetures d’urgence par le gouvernement de l’Ontario
Le gouvernement de l’Ontario a déclaré une situation d’urgence, ce qui signifie que les établissements ont l’obligation légale de fermer immédiatement :
- les établissements qui offrent des programmes récréatifs en salle;
- les bibliothèques publiques;
- les écoles privées telles que définies dans la Loi sur l’éducation;
- les garderies agréées;
- les bars et les lieux de divertissement;
- les restaurants, sauf dans la mesure où ces établissements proposent des plats à emporter et la livraison à domicile;
- les théâtres, y compris ceux qui proposent des spectacles de musique, de danse et d’autres formes artistiques, ainsi que les cinémas qui diffusent des films.
Services du palais de justice concernant la Loi sur les infractions provinciales (100, promenade Constellation)
Toutes les questions relatives à la Loi sur les infractions provinciales prévues du lundi 16 mars au vendredi 3 avril, inclusivement, seront ajournées et reportées à une date ultérieure. Quiconque devant se présenter au cours de cette période n’a pas à se présenter à la cour et un nouvel avis sera envoyé par la poste à l’adresse au dossier avec une nouvelle date d’audience. Le paiement des contraventions en ligne demeurera disponible sur ottawa.ca.
Visitez Ontario.ca/coronavirus pour savoir comment vous protéger, ce qu’il faut faire si vous êtes malades après avoir voyagé et comment reconnaître les symptômes possibles à l’aide du nouvel outil d’auto-évaluation de la COVID-19.
Il s’agit d’une situation en évolution et la Ville diffusera les renseignements les plus récents sur ottawa.ca et les canaux des médias sociaux de la Ville. Santé publique Ottawa continuera de fournir des mises à jour sur le COVID-19 à Ottawa sur SantePubliqueOttawa.ca/coronavirus.
Pour en savoir plus au sujet des programmes et des services de la Ville, visitez ottawa.ca ou appelez le 3-1-1 (TTY : 613-580-9656). Vous pouvez également nous joindre sur Facebook, Twitter et Instagram.
COVID-19 - Recommendations from the Provincial Government
On March 16, 2020, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic.
He also advised the following establishments should close temporarily (until further notice):
In accordance with that, the following information should be used to properly assess the risks associated with any gatherings of LESS than 50 people.
Large gatherings (e.g., planned or spontaneous large events) are all different, having unique factors such as population attending the event, crowd density, and geographic location, which can affect the spread of illnesses at an event. Therefore, on a case-by-case basis, event organizers and planners should consider health risk factors below when deciding about hosting, postponing, or cancelling mass gatherings during the COVID-19 outbreak. These risk factors can also be found in the Public Health Agency of Canada’s (PHAC) Risk-informed decision-making for mass gatherings during COVID-19 global outbreak guideline.
In addition to routine infection prevention and control best practices to prevent the spread of germs (e.g., regular cleaning of surfaces, hand washing stations, increased access to hand sanitizer, coughing into sleeve, not touching one’s face), it is recommended that event planners and organizers take extra precautions to decrease the potential spread of COVID-19.
Extra precautions could include:
Since mass gathering events, their settings, and participants/attendees are generally unique, the advice varies regarding which measures should be implemented. The following risk considerations related to the event, the disease and the environment/setting are provided support when inform decision-making.
The risk considerations are at the following link.
On March 16, 2020, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic.
He also advised the following establishments should close temporarily (until further notice):
- Recreation programs
- Libraries
- Churches and other faith settings
- In person dine-in restaurants and bars - NOTE: except for food establishments that offer take out and/or delivery services
- All childcare centres, licensed home childcare and Early ON Child and Family centres
- Nightclubs and after-hours bars
- Movie Theatres
- Concert and indoor live-entertainment venues
In accordance with that, the following information should be used to properly assess the risks associated with any gatherings of LESS than 50 people.
Large gatherings (e.g., planned or spontaneous large events) are all different, having unique factors such as population attending the event, crowd density, and geographic location, which can affect the spread of illnesses at an event. Therefore, on a case-by-case basis, event organizers and planners should consider health risk factors below when deciding about hosting, postponing, or cancelling mass gatherings during the COVID-19 outbreak. These risk factors can also be found in the Public Health Agency of Canada’s (PHAC) Risk-informed decision-making for mass gatherings during COVID-19 global outbreak guideline.
In addition to routine infection prevention and control best practices to prevent the spread of germs (e.g., regular cleaning of surfaces, hand washing stations, increased access to hand sanitizer, coughing into sleeve, not touching one’s face), it is recommended that event planners and organizers take extra precautions to decrease the potential spread of COVID-19.
Extra precautions could include:
- reducing the number of participants or changing the venue to prevent crowding;
- staggering arrivals and departures;
- providing packaged refreshments instead of a buffet;
- increasing access to handwashing stations;
- promoting personal protective practices (hand hygiene, respiratory etiquette, staying home if ill);
- offering virtual or live-streamed activities; and
- changing the event program to reduce high risk activities such as those that require physical contact between participants.
Since mass gathering events, their settings, and participants/attendees are generally unique, the advice varies regarding which measures should be implemented. The following risk considerations related to the event, the disease and the environment/setting are provided support when inform decision-making.
The risk considerations are at the following link.
As you are all aware, the Novel Coronavirus (COVID-19) situation continues to evolve rapidly and we will do our best to keep you updated. Ottawa Public Health is currently recommending that everyone increase their practices of social distancing. Social distancing involves taking steps to limit the number of people you come into close contact with by avoiding any non-essential trips in the community and maintaining a distance of 1-2 meters from other people as much as possible.
Given these recommendations, my office staff will be working remotely for the time being. Our office phones will be forwarded and there will be no disruption in service to residents. If you do call and do get the machine, please leave a message and we’ll get back to you as soon as possible 613-580-2752. I can always be reached via email as well [email protected] and I will continue to post updates on social media as well as my website www.CouncillorAllanHubley.ca .
For additional information on Covid-19, please visit ottawapublichealth.ca/coronavirus
Given these recommendations, my office staff will be working remotely for the time being. Our office phones will be forwarded and there will be no disruption in service to residents. If you do call and do get the machine, please leave a message and we’ll get back to you as soon as possible 613-580-2752. I can always be reached via email as well [email protected] and I will continue to post updates on social media as well as my website www.CouncillorAllanHubley.ca .
For additional information on Covid-19, please visit ottawapublichealth.ca/coronavirus
City recreation and cultural facilities and libraries closed to help prevent spread of COVID-19
Ottawa – All City of Ottawa recreation and cultural facilities and Ottawa Public Library branches are closed starting today, Monday, March 16, until further notice. This is based on the Ministry of Health’s guidance to limit mass gatherings to help prevent the spread of COVID-19.
The following City facilities and services are open at this time:
This is an evolving situation and the most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you are experiencing COVID-19 symptoms such as fever, coughing or difficulty breathing, please stay home and do not take public transit. If you are told to self-isolate, please follow Ottawa Public Health’s instructions and the advice of the federal and provincial governments.
There is currently no vaccine for COVID-19. To reduce the spread of germs, please:
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
Ottawa – All City of Ottawa recreation and cultural facilities and Ottawa Public Library branches are closed starting today, Monday, March 16, until further notice. This is based on the Ministry of Health’s guidance to limit mass gatherings to help prevent the spread of COVID-19.
- All recreation and cultural facilities, including recreation complexes, community centers, arenas, swimming pools, theatres and museums are closed. Rental fees will be refunded automatically.
- All Active Ottawa Actif fitness memberships will be extended automatically for the duration the facility is closed, beginning Monday, March 16.
- City programs, including March break camps and fitness classes, are cancelled. Program fees will be refunded automatically.
- Performances at the Shenkman and Meridian Theatres are cancelled.
The following City facilities and services are open at this time:
- Client service centres
- Ottawa City Hall
- City-run daycares, with increased COVID-19 screening for children
This is an evolving situation and the most current information will be shared with residents on ottawa.ca and the City’s social media channels. Ottawa Public Health will continue to provide updates on COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus.
What you can do
If you are experiencing COVID-19 symptoms such as fever, coughing or difficulty breathing, please stay home and do not take public transit. If you are told to self-isolate, please follow Ottawa Public Health’s instructions and the advice of the federal and provincial governments.
There is currently no vaccine for COVID-19. To reduce the spread of germs, please:
- Wash your hands often with soap and water or use hand sanitizer.
- Avoid touching your eyes, nose and mouth, unless you have just cleaned your hands.
- Cover your cough and sneeze with a tissue or the inside of your arm, not your hand.
- If you are stick, stay home if possible and avoid vising people in hospitals and long-term care homes.
- If you haven’t already, get your flu shot as the flu virus is still circulating in the community.
For more information about City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.
City to close recreation and cultural facilities, and libraries to help prevent spread of COVID-19 in Ottawa
Ottawa – The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19 global pandemic. Staying ahead of the curve will require us to work together – the City and you – to help stop the spread in our communities.
The City of Ottawa will be providing regular updates through on ottawa.ca and through our social media channels. Ottawa Public Health will also continue to provide updates related to COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus. This is an evolving situation and the most current information will be shared with the public through all official City channels.
Ottawa now has confirmed cases of COVID-19 in Ottawa. To date, all have been related to international travel. In addition to preventive measures that you can take at home, at work and in public settings, here are some steps your City is taking to limit the impact in Ottawa.
What the City is doing
Service Ottawa - The City is taking steps to help prevent the spread of the virus in our facilities. You can go on to myservice.ottawa.ca to pay your water bills and your interim property taxes. If you do not have an account, registration is simple – you can sign up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
Residents can access many other services online as well. You do not need to come in person to a Client Service Centre if you want to:
Long-term care facilities
Seniors are vulnerable for serious and life-threatening complications from COVID-19. An extensive screening process has been instituted in our long-term care facilities. Any visitors or staff who may be feeling ill, been in contact with anyone not feeling well, or recently travelled outside of Canada, should not visit the centres – to protect your loved ones and their fellow residents.
More extensive cleaning and sanitizing procedures at City facilities
The City has increased its cleaning and sanitizing processes in our facilities – allowing us to continue with programming over the weekend. For the safety of our employees and residents, please avoid entering our facilities and Client Service Centres if you are sick or not feeling well.
Public consultation meetings
In-person City of Ottawa public consultations will be cancelled – including for the Ward Boundary Review and the Community Safety and Well-being Plan. You can still participate in consultations by completing online surveys at engage.ottawa.ca.
Committee and Council Meetings
The City is also working to limit the number of Committee meetings. If agendas are updated, information will be available on ottawa.ca.
Provincial Offences Act court appearances
If you have a scheduled court appearance at Mary Pitt Centre, 100 Constellation Drive, but you are showing symptoms, please call 3-1-1 before your court time to receive further directions.
What you can do
If you are showing symptoms, please avoid taking public transit.
There is currently no vaccine for COVID-19. To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
· Wash your hands often with soap and water, or use hand sanitizer
· Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
· Cover your cough and sneeze with a tissue or into your arm, not your hand
· If possible, stay home if you are sick
· Avoid visiting people in hospitals or long-term care centres if you are sick
· It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community
For additional medical information, visit ottawapublichealth.ca/coronavirus.
Ottawa – The City of Ottawa is closing all City-managed recreation and cultural facilities, and all Ottawa Public Library branches, based on the recommendation of the Ministry of Health’s guidance to limit mass gatherings. These proactive measures are being taken as a result of the COVID-19 global pandemic. Staying ahead of the curve will require us to work together – the City and you – to help stop the spread in our communities.
- All recreation and cultural facilities, including recreation complexes, community centers, arenas, swimming pools, theatres and museums will be closed, effective Monday, March 16.
- City programs, including March break camps and fitness classes, will also be cancelled, starting Monday, as will performances at the Shenkman and Meridian Theatres. There is no need for ticketholders to call 3-1-1 as tickets will be refunded automatically. Programming and rental fee refunds will also be processed automatically. All other inquiries can be sent by email to [email protected].
- All Client Service Centres and City Hall will remain open.
The City of Ottawa will be providing regular updates through on ottawa.ca and through our social media channels. Ottawa Public Health will also continue to provide updates related to COVID-19 in Ottawa on OttawaPublicHealth.ca/Coronavirus. This is an evolving situation and the most current information will be shared with the public through all official City channels.
Ottawa now has confirmed cases of COVID-19 in Ottawa. To date, all have been related to international travel. In addition to preventive measures that you can take at home, at work and in public settings, here are some steps your City is taking to limit the impact in Ottawa.
What the City is doing
Service Ottawa - The City is taking steps to help prevent the spread of the virus in our facilities. You can go on to myservice.ottawa.ca to pay your water bills and your interim property taxes. If you do not have an account, registration is simple – you can sign up with your email address. Once registered, you’ll need your account or property roll number to pay your bill.
City bills have other payment options besides the myservice.ottawa.ca accounts, which include:
- Paying by credit or debit card online at ottawa.ca
- Paying through your financial institution by creating a payee number on your institution’s mobile app or through an ATM machine
Residents can access many other services online as well. You do not need to come in person to a Client Service Centre if you want to:
- Register or renew a pet registration
- Apply or renew open air fire permit
- Pay a parking or traffic ticket
- Look up extension or reopening applications
- Apply for a Food Premise Business License
- Sign up for future recreation programs
- Load up and manage a Presto Card
Long-term care facilities
Seniors are vulnerable for serious and life-threatening complications from COVID-19. An extensive screening process has been instituted in our long-term care facilities. Any visitors or staff who may be feeling ill, been in contact with anyone not feeling well, or recently travelled outside of Canada, should not visit the centres – to protect your loved ones and their fellow residents.
More extensive cleaning and sanitizing procedures at City facilities
The City has increased its cleaning and sanitizing processes in our facilities – allowing us to continue with programming over the weekend. For the safety of our employees and residents, please avoid entering our facilities and Client Service Centres if you are sick or not feeling well.
Public consultation meetings
In-person City of Ottawa public consultations will be cancelled – including for the Ward Boundary Review and the Community Safety and Well-being Plan. You can still participate in consultations by completing online surveys at engage.ottawa.ca.
Committee and Council Meetings
The City is also working to limit the number of Committee meetings. If agendas are updated, information will be available on ottawa.ca.
Provincial Offences Act court appearances
If you have a scheduled court appearance at Mary Pitt Centre, 100 Constellation Drive, but you are showing symptoms, please call 3-1-1 before your court time to receive further directions.
What you can do
If you are showing symptoms, please avoid taking public transit.
There is currently no vaccine for COVID-19. To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
· Wash your hands often with soap and water, or use hand sanitizer
· Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
· Cover your cough and sneeze with a tissue or into your arm, not your hand
· If possible, stay home if you are sick
· Avoid visiting people in hospitals or long-term care centres if you are sick
· It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community
For additional medical information, visit ottawapublichealth.ca/coronavirus.
Ottawa’s first COVID-19 Assessment Centre opens today
Ottawa – Ottawa Public Health (OPH) is taking proactive measures in the COVID-19 response by partnering with The Ottawa Hospital and CHEO to open a COVID-19 Assessment Centre. The arena will be used exclusively for the purpose of COVID-19 assessments and testing.
The first COVID-19 Assessment Centre opens today at noon at the Brewer Arena, located at 151 Brewer Way. The facility will be open from 9 am to 8 pm, daily. Additional COVID-19 Assessment Centres may open later as needed.
The centre will be operated in collaboration with The Ottawa Hospital and CHEO — serving the larger public health needs of Ottawa. It will provide assessment and testing for children and adults.
The Assessment Centre is for individuals who have:
OR
Do not bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the Assessment Centre.
All City of Ottawa community-based and recreational activities are redirected from Brewer Arena to other locations. The only residents using the arena will be those seeking assessments. This will ensure there is no cross-contact between facility users and those who are requesting assessments. There is no risk to the surrounding community. Currently, Brewer Pool remains open.
For more coronavirus (COVID-19) information, visit ottawapublichealth.ca or follow them on Facebook and Twitter.
Ottawa – Ottawa Public Health (OPH) is taking proactive measures in the COVID-19 response by partnering with The Ottawa Hospital and CHEO to open a COVID-19 Assessment Centre. The arena will be used exclusively for the purpose of COVID-19 assessments and testing.
The first COVID-19 Assessment Centre opens today at noon at the Brewer Arena, located at 151 Brewer Way. The facility will be open from 9 am to 8 pm, daily. Additional COVID-19 Assessment Centres may open later as needed.
The centre will be operated in collaboration with The Ottawa Hospital and CHEO — serving the larger public health needs of Ottawa. It will provide assessment and testing for children and adults.
The Assessment Centre is for individuals who have:
- Returned from international travel AND are displaying symptoms associated with COVID-19, including:
- fever and/or
- new or worsening cough
OR
- Had contact with someone diagnosed with COVID-19 in the past 14 days AND are displaying symptoms associated with COVID-19, including:
- fever and/or
- new or worsening cough
Do not bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the Assessment Centre.
All City of Ottawa community-based and recreational activities are redirected from Brewer Arena to other locations. The only residents using the arena will be those seeking assessments. This will ensure there is no cross-contact between facility users and those who are requesting assessments. There is no risk to the surrounding community. Currently, Brewer Pool remains open.
For more coronavirus (COVID-19) information, visit ottawapublichealth.ca or follow them on Facebook and Twitter.
Novel Coronavirus Update
The below is the latest update I have received from Ottawa public health. I will post updates here as I receive them. If you have questions please visit OPH’s webpage OttawaPublicHealth.ca/coronavirus or call the OPH Information Centre at 613-580-6744.
Ottawa Public Health (OPH) has become aware of a second confirmed case of COVID-19 in Ottawa, which is unrelated to the first case confirmed on March 11.
OPH continues to work closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor and detect any cases of COVID-19 in the community.
Future updates on positive cases in Ottawa will be posted on OPH’s website here after the Ministry of Health posts their notices of new cases each day.
OPH is continually monitoring and assessing the situation in Ottawa and will continue to follow the lead of the Ontario Ministry of Health, Public Health Ontario and the Public Health Agency of Canada in responding to the Novel Coronavirus (COVID-19), with a focus on keeping the people of Ottawa well.
The public health sector is very aware of the strain that the pandemic will place on communities and the healthcare sector and they are actively considering the appropriate time to implement stronger measures related to self-distancing, among other approaches.
OPH will continue to conduct the necessary follow-up with any potential close contacts of cases identified in Ottawa with the goal of breaking transmission in our community.
They continue to encourage residents to take the necessary steps to protect themselves by:
OPH also continues to encourage residents and community leaders to visit and refer people to OttawaPublicHealth.ca/Coronavirus to ensure they are accessing factual, reliable and up-to-date information.
Other credible sources of information include:
I can assure you that all levels of public health agencies in Canada are monitoring the situation closely, working collaboratively, and regularly updating guidelines and protocols based on the currently available scientific evidence and expert opinion - including travel advisories, screening protocols, and guidelines for self-isolation and/or quarantine. OPH are also actively working with local partners to ensure Ottawa is ready to respond in the event of an increase in the number of confirmed cases in our community.
The below is the latest update I have received from Ottawa public health. I will post updates here as I receive them. If you have questions please visit OPH’s webpage OttawaPublicHealth.ca/coronavirus or call the OPH Information Centre at 613-580-6744.
Ottawa Public Health (OPH) has become aware of a second confirmed case of COVID-19 in Ottawa, which is unrelated to the first case confirmed on March 11.
OPH continues to work closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor and detect any cases of COVID-19 in the community.
Future updates on positive cases in Ottawa will be posted on OPH’s website here after the Ministry of Health posts their notices of new cases each day.
OPH is continually monitoring and assessing the situation in Ottawa and will continue to follow the lead of the Ontario Ministry of Health, Public Health Ontario and the Public Health Agency of Canada in responding to the Novel Coronavirus (COVID-19), with a focus on keeping the people of Ottawa well.
The public health sector is very aware of the strain that the pandemic will place on communities and the healthcare sector and they are actively considering the appropriate time to implement stronger measures related to self-distancing, among other approaches.
OPH will continue to conduct the necessary follow-up with any potential close contacts of cases identified in Ottawa with the goal of breaking transmission in our community.
They continue to encourage residents to take the necessary steps to protect themselves by:
- Washing their hands often with soap and water, or using an alcohol-based hand sanitizer when soap and water is not available;
- Avoiding hand-to-face contact – particularly their eyes, nose, and mouth - unless they have just washed their hands;
- Covering their coughs and sneezes with a tissue or their arm, not their hands;
- Staying home if they are ill; and
- Maintaining a distance of about 2 meters or more if they encounter someone who is ill or who appears to be ill.
OPH also continues to encourage residents and community leaders to visit and refer people to OttawaPublicHealth.ca/Coronavirus to ensure they are accessing factual, reliable and up-to-date information.
Other credible sources of information include:
- Ottawa Public Health
- Twitter: https://twitter.com/ottawahealth
- Facebook: https://www.facebook.com/ottawahealth/
- Web: https://www.ottawapublichealth.ca/coronavirus
- Ontario Ministry of Health
- Twitter: https://twitter.com/ONThealth
- Facebook: https://www.facebook.com/ONThealth/
- Web: https://www.ontario.ca/page/2019-novel-coronavirus-2019-ncov
- Health Canada / Public Health Agency of Canada
- Twitter: https://twitter.com/GovCanHealth
- Facebook: https://www.facebook.com/HealthyCdns/
- Web: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
I can assure you that all levels of public health agencies in Canada are monitoring the situation closely, working collaboratively, and regularly updating guidelines and protocols based on the currently available scientific evidence and expert opinion - including travel advisories, screening protocols, and guidelines for self-isolation and/or quarantine. OPH are also actively working with local partners to ensure Ottawa is ready to respond in the event of an increase in the number of confirmed cases in our community.