Council approves start of work on Renovictions By-law
January 23rd, 2025
January 23rd, 2025
Council today directed City staff to seek information on recent amendments to the Residential Tenancies Act and determine the scope for a renovation licence and relocation by-law for Ottawa, commonly referred to as a renovictions by-law and how that legislation will be enforced.
Staff will undertake a by-law review and to report back to the Committee by Q2 2026. This work would consider the feasibility, legality and practicality, and could inform a new by-law that would seek to prevent illegal or bad faith evictions of tenants made under the pretext of renovations or repairs.
Addressing renovictions ultimately rests with the Province, which provides Ontarians with tenant protection by prohibiting illegal evictions and setting conditions when a legal eviction is required. The Government of Ontario recently made legislative changes to strengthen those tenant protections.
Council approved the Pinecrest and Queensview Stations Secondary Plan, introducing policies to guide the area’s transformation from a light industrial area. Over the next 25 years, the plan aims to foster a high-density mixed-use hub that will attract new housing and employment opportunities, improve connectivity and add new and expanded parks near the two LRT stations.
The secondary plan area centres around Pinecrest and Queensview stations, extending from Dumaurier Avenue and Morrison Drive in the west to the Pinecrest Creek valley in the east. The plan includes developing a new 6,000-square-metre park, making Queensview Drive a complete street, developing a new recreation complex, improving connectivity to neighbourhoods and establishing height limits to improve the predictability of development.
Council also today tabled its Mid-term Governance Review report. The report suggests changes to committee structures and mandates. Council will consider the report at its meeting on Wednesday, January 29.
Changes proposed in the report include:
The City also recognized Dr. Vera Etches for her contributions as Ottawa’s Medical Officer of Health.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (Twitter) and Instagram.
Staff will undertake a by-law review and to report back to the Committee by Q2 2026. This work would consider the feasibility, legality and practicality, and could inform a new by-law that would seek to prevent illegal or bad faith evictions of tenants made under the pretext of renovations or repairs.
Addressing renovictions ultimately rests with the Province, which provides Ontarians with tenant protection by prohibiting illegal evictions and setting conditions when a legal eviction is required. The Government of Ontario recently made legislative changes to strengthen those tenant protections.
Council approved the Pinecrest and Queensview Stations Secondary Plan, introducing policies to guide the area’s transformation from a light industrial area. Over the next 25 years, the plan aims to foster a high-density mixed-use hub that will attract new housing and employment opportunities, improve connectivity and add new and expanded parks near the two LRT stations.
The secondary plan area centres around Pinecrest and Queensview stations, extending from Dumaurier Avenue and Morrison Drive in the west to the Pinecrest Creek valley in the east. The plan includes developing a new 6,000-square-metre park, making Queensview Drive a complete street, developing a new recreation complex, improving connectivity to neighbourhoods and establishing height limits to improve the predictability of development.
Council also today tabled its Mid-term Governance Review report. The report suggests changes to committee structures and mandates. Council will consider the report at its meeting on Wednesday, January 29.
Changes proposed in the report include:
- Dissolving the Light Rail Sub-Committee and renaming the Transit Commission to the Transit Committee
- Bringing revised terms of reference for the Agriculture and Rural Affairs Committee and the Finance and Corporate Services Committee back to Council for approval
- Reducing the frequency of standing committee meetings to six regular meetings per year, excepting the Agriculture and Rural Affairs Committee, the Built Heritage Committee, and the Planning and Housing Committee which will generally continue with current schedules to meet statutory timelines
- Updating various matters related to advisory bodies, local boards and governance-related by-laws and policies
The City also recognized Dr. Vera Etches for her contributions as Ottawa’s Medical Officer of Health.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (Twitter) and Instagram.
Cold weather, warm pipes. Top tips to keep your pipes flowing
January 22nd, 2025
Winter in Ottawa offers plenty to enjoy, but frozen water pipes are not among them. With fluctuating temperatures and the potential for prolonged cold spells, frozen water pipes can become a concern for some households.
As frost penetrates deeper into the ground, it can cover water lines – the underground pipes connecting your home’s plumbing to the City’s watermain – in a frozen block.
But do not fret over the freeze! Remember Thomas, Charlie and Robert from the City’s dedicated Water Linear Customer Service team? They are ready to help you keep the water flowing.
How to prevent frozen water pipes
Here are their top tips on how you can protect the water service pipes on your property to ensure uninterrupted access to Ottawa’s exceptional tap water:
What to do if your water pipe freezes
If you’ve turned on your taps and found no water, then you might have a frozen water line. Call 3-1-1 to submit a service request. The City’s First Response Team will assess the issue and determine whether on-site assistance is needed.
With over 3,200 kilometers of underground pipelines the City provides safe drinking water to more than 950,000 customers. If a water service pipe freezes, the First Response Team will work to restore water service to the affected property as soon as possible.
Who is at risk?
Approximately 2,000 homes and businesses in Ottawa have water pipes that are shallower or less insulated, making them more vulnerable to freezing. Seasonal “Run Water” advisories are issued to at-risk properties when frost depths reach critical levels.
The City uses frost depth modeling based on average daily temperatures from Environment Canada’s Ottawa International Airport data. Monitoring begins once daily temperatures consistently drop below zero degrees Celsius.
Learn more
For additional information on preventing frozen water services, visit ottawa.ca/FrozenServices, call 3-1-1 or watch the video below.
Ottawa’s water is world-class. Taking preventative measures now will help ensure it continues to flow freely to your taps throughout the winter.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
January 22nd, 2025
Winter in Ottawa offers plenty to enjoy, but frozen water pipes are not among them. With fluctuating temperatures and the potential for prolonged cold spells, frozen water pipes can become a concern for some households.
As frost penetrates deeper into the ground, it can cover water lines – the underground pipes connecting your home’s plumbing to the City’s watermain – in a frozen block.
But do not fret over the freeze! Remember Thomas, Charlie and Robert from the City’s dedicated Water Linear Customer Service team? They are ready to help you keep the water flowing.
How to prevent frozen water pipes
Here are their top tips on how you can protect the water service pipes on your property to ensure uninterrupted access to Ottawa’s exceptional tap water:
- Keep the heat on. Maintain an indoor temperature of at least eight degrees Celsius, even if you’re away for a few days.
- Keep your water lines warm. Leave doors open to areas with water lines or your water meter, especially in cooler basements, to allow heat to circulate.
- Insulate pipes near exterior walls. Wrap foam pipe insulation around pipes that are more likely to freeze such as near exterior walls, in crawl spaces, or in the attic.
- Close your garage. Keep your garage door shut to prevent cold air from reaching hidden water pipes, such as those in the ceiling servicing upstairs bathrooms.
- Disconnect outdoor hoses. When hoses remain connected, the outside taps can’t drain and will freeze. Older taps often have a shutoff valve located in the basement ceiling, locate these, and shut them off for the winter.
- Leave your water service buried. The snow acts as insulation and clearing snow from above allows the frost to dive down to your water line.
- Locate your shut-off valve. Find your home’s interior water shut-off valve and ensure it is operational. This will allow you to act quickly in case of a burst pipe.
What to do if your water pipe freezes
If you’ve turned on your taps and found no water, then you might have a frozen water line. Call 3-1-1 to submit a service request. The City’s First Response Team will assess the issue and determine whether on-site assistance is needed.
With over 3,200 kilometers of underground pipelines the City provides safe drinking water to more than 950,000 customers. If a water service pipe freezes, the First Response Team will work to restore water service to the affected property as soon as possible.
Who is at risk?
Approximately 2,000 homes and businesses in Ottawa have water pipes that are shallower or less insulated, making them more vulnerable to freezing. Seasonal “Run Water” advisories are issued to at-risk properties when frost depths reach critical levels.
The City uses frost depth modeling based on average daily temperatures from Environment Canada’s Ottawa International Airport data. Monitoring begins once daily temperatures consistently drop below zero degrees Celsius.
Learn more
For additional information on preventing frozen water services, visit ottawa.ca/FrozenServices, call 3-1-1 or watch the video below.
Ottawa’s water is world-class. Taking preventative measures now will help ensure it continues to flow freely to your taps throughout the winter.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
January City Builders
January 20th, 2025
Registration Now Open for Core Planning Primer Courses in English and French (Virtual)
Welcome to the first issue of the City Builder newsletter for 2025!
Our next issue will feature more stories and project updates, but for now, we wanted to inform our subscribers about our upcoming Planning Primer courses.
The Planning, Development and Business Services Department offers the Planning Primer Program to help residents become more aware of, and more involved in, the land-use planning process. Courses offered are free of charge.
The following courses will be offered online and are now open for registration:
January 28, 2025 (Offered in English)
Platform:
Zoom
1:30 to 3:30 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/9WVXbKBRRK2DdsHqrVGwEw
January 30, 2025 (Offered in English)
Platform:
Zoom
6 p.m. to 8 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/DvEJ5nURTd6ViMcAmeMGFg
February 5, 2025 (Offered in French)
Platform:
Zoom
6 to 8 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/Hl3YDP_mSCCbJU-umtC4aQ
February 12, 2025 (Offered in French)
Platform:
Zoom
1:30 to 3:30 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/8u_xM5sCQyKbIDaTMJ4Gew
Seating is limited for each course listed above.
An elective planning course will also be offered online in March. Registration opens two weeks before the course date and is available on a first-come, first-served basis. More information is coming soon!
Please send your questions to [email protected].
January 20th, 2025
Registration Now Open for Core Planning Primer Courses in English and French (Virtual)
Welcome to the first issue of the City Builder newsletter for 2025!
Our next issue will feature more stories and project updates, but for now, we wanted to inform our subscribers about our upcoming Planning Primer courses.
The Planning, Development and Business Services Department offers the Planning Primer Program to help residents become more aware of, and more involved in, the land-use planning process. Courses offered are free of charge.
The following courses will be offered online and are now open for registration:
January 28, 2025 (Offered in English)
Platform:
Zoom
1:30 to 3:30 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/9WVXbKBRRK2DdsHqrVGwEw
January 30, 2025 (Offered in English)
Platform:
Zoom
6 p.m. to 8 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/DvEJ5nURTd6ViMcAmeMGFg
February 5, 2025 (Offered in French)
Platform:
Zoom
6 to 8 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/Hl3YDP_mSCCbJU-umtC4aQ
February 12, 2025 (Offered in French)
Platform:
Zoom
1:30 to 3:30 p.m.
Registration now open!
https://us06web.zoom.us/meeting/register/8u_xM5sCQyKbIDaTMJ4Gew
Seating is limited for each course listed above.
An elective planning course will also be offered online in March. Registration opens two weeks before the course date and is available on a first-come, first-served basis. More information is coming soon!
Please send your questions to [email protected].
January 20th, 2025
New 3D Digital Twin Map
We are thrilled to introduce a groundbreaking tool as part of the new Zoning By-law review: the 3D Digital Twin Map. This innovative map is designed to transform how residents and planners visualize zoning changes across Ottawa. With the 3D Digital Twin Map, users can view both the proposed new Zoning By-law zoning and the current (2008-250) Zoning By-law zoning. This dual-view feature ensures that you can easily compare and understand the proposed changes.
This map is the first release from the City’s Digital Twin Project, with future iterations to be integrated into the upcoming new Zoning By-law.
What is a 3D Digital Twin?
A 3D digital twin is a highly detailed, interactive digital replica of physical assets—in this case, the buildings and infrastructure of Ottawa. This technology allows users to explore the city in a virtual environment, providing a comprehensive view of current and proposed zoning regulations. For more information on the Digital Twin Project, refer to the January 21, 2024, Meeting of Planning and Housing Committee Minutes and the accompanying media release.
Other Visualization Tools
In addition to the new 3D Digital Twin Map, you can still view a side-by-side comparison of existing and proposed zoning using our sliding interactive zoning map. You can also view the proposed zoning as a layer on the City’s GeoOttawa webpage.
Engage Ottawa
You can weigh in on different online engagement opportunities using the City’s new innovative engagement platform, Engage Ottawa. See a full list of current engagement opportunities by visiting our public engagement event page.
New 3D Digital Twin Map
We are thrilled to introduce a groundbreaking tool as part of the new Zoning By-law review: the 3D Digital Twin Map. This innovative map is designed to transform how residents and planners visualize zoning changes across Ottawa. With the 3D Digital Twin Map, users can view both the proposed new Zoning By-law zoning and the current (2008-250) Zoning By-law zoning. This dual-view feature ensures that you can easily compare and understand the proposed changes.
This map is the first release from the City’s Digital Twin Project, with future iterations to be integrated into the upcoming new Zoning By-law.
What is a 3D Digital Twin?
A 3D digital twin is a highly detailed, interactive digital replica of physical assets—in this case, the buildings and infrastructure of Ottawa. This technology allows users to explore the city in a virtual environment, providing a comprehensive view of current and proposed zoning regulations. For more information on the Digital Twin Project, refer to the January 21, 2024, Meeting of Planning and Housing Committee Minutes and the accompanying media release.
Other Visualization Tools
In addition to the new 3D Digital Twin Map, you can still view a side-by-side comparison of existing and proposed zoning using our sliding interactive zoning map. You can also view the proposed zoning as a layer on the City’s GeoOttawa webpage.
Engage Ottawa
You can weigh in on different online engagement opportunities using the City’s new innovative engagement platform, Engage Ottawa. See a full list of current engagement opportunities by visiting our public engagement event page.

January 16th, 2025
Did you know?
The City of Ottawa provides clean and safe drinking water to more than 950,000 residential, commercial, and industrial customers. The water is delivered through more than 3,200 kilometers of underground pipelines.
Depending on location and installation year of a water service pipe, some are not buried as deeply or properly insulated as others, meaning they are at risk of freezing at this time of year. Approximately 2,000 Ottawa homes and businesses may be impacted by frozen water service pipes.
Resident notification process
During typical winters in Ottawa, some homes and businesses experience a frozen water service pipe that prevents water from reaching their internal plumbing. To minimize the risk of water service interruption, as many as 2,000 customers may proactively receive Frozen Water Service Warning – Run Water Notification letters.
The City will issue notices to customers who have previously experienced a frozen water service pipe and have not had the service replaced at a lower level, using a phased notification process.
The first notice was mailed on January 15.
The first notice was sent to homes and businesses where records indicate the water service pipe froze on private property and subsequent notices are sent to homes and businesses where the water service pipe froze on the public side.
The notice provides customers with advance notification about the frozen water service pipe risks, and tips and tricks on how to protect water service pipes on their property and what to do if the water service pipe freezes.
How does the City determine if a property will receive a frozen water service notice?
The City relies on a model that uses the average daily mean temperature, as observed by Environment Canada, at the Ottawa International Airport to predict frost depths and mitigate the potential risk of a frozen water service pipe. Frost monitoring begins once daily temperatures are consistently below zero degrees Celsius.
Cost of running water during an advisory for residents and businesses
If records show the service froze on the customer’s private property, it is the customer’s responsibility to cover the cost of running the water. The notice received from the City will inform them of this situation.
If records show the service froze on the City's property, and the customer has received a written notification from the City to run their water, they will not be charged extra for the cost of running their water. The water bill will be calculated based on previous consumption patterns.
How to prevent frozen water service pipes?
While the City maintains the water infrastructure up to the water shut-off valve, it is the homeowner’s and businesses’ responsibility to maintain their plumbing and water service pipes. Residents and businesses can protect the water service pipes on their private property, between the water shut-off valve and the home or business, in a variety of ways:
Ottawa’s water is world-class; preventative steps taken now will ensure it continues to arrive at your tap.
If you require immediate assistance or need to report a frozen water service on behalf of a resident or a business, please contact the City of Ottawa at 3-1-1.
Did you know?
The City of Ottawa provides clean and safe drinking water to more than 950,000 residential, commercial, and industrial customers. The water is delivered through more than 3,200 kilometers of underground pipelines.
Depending on location and installation year of a water service pipe, some are not buried as deeply or properly insulated as others, meaning they are at risk of freezing at this time of year. Approximately 2,000 Ottawa homes and businesses may be impacted by frozen water service pipes.
Resident notification process
During typical winters in Ottawa, some homes and businesses experience a frozen water service pipe that prevents water from reaching their internal plumbing. To minimize the risk of water service interruption, as many as 2,000 customers may proactively receive Frozen Water Service Warning – Run Water Notification letters.
The City will issue notices to customers who have previously experienced a frozen water service pipe and have not had the service replaced at a lower level, using a phased notification process.
The first notice was mailed on January 15.
The first notice was sent to homes and businesses where records indicate the water service pipe froze on private property and subsequent notices are sent to homes and businesses where the water service pipe froze on the public side.
The notice provides customers with advance notification about the frozen water service pipe risks, and tips and tricks on how to protect water service pipes on their property and what to do if the water service pipe freezes.
How does the City determine if a property will receive a frozen water service notice?
The City relies on a model that uses the average daily mean temperature, as observed by Environment Canada, at the Ottawa International Airport to predict frost depths and mitigate the potential risk of a frozen water service pipe. Frost monitoring begins once daily temperatures are consistently below zero degrees Celsius.
Cost of running water during an advisory for residents and businesses
If records show the service froze on the customer’s private property, it is the customer’s responsibility to cover the cost of running the water. The notice received from the City will inform them of this situation.
If records show the service froze on the City's property, and the customer has received a written notification from the City to run their water, they will not be charged extra for the cost of running their water. The water bill will be calculated based on previous consumption patterns.
How to prevent frozen water service pipes?
While the City maintains the water infrastructure up to the water shut-off valve, it is the homeowner’s and businesses’ responsibility to maintain their plumbing and water service pipes. Residents and businesses can protect the water service pipes on their private property, between the water shut-off valve and the home or business, in a variety of ways:
- Proactively insulate pipes near exterior walls
- Ensure the indoor air temperature is kept above eight degrees Celsius in areas that contain water service pipes, especially near the water meter
- Additional information is available on ottawa.ca and on social media Facebook, X (formerly Twitter) and Instagram
Ottawa’s water is world-class; preventative steps taken now will ensure it continues to arrive at your tap.
If you require immediate assistance or need to report a frozen water service on behalf of a resident or a business, please contact the City of Ottawa at 3-1-1.
Statement from Mayor Mark Sutcliffe - Fairness for Ottawa
August 8th, 2024
August 8th, 2024
I support the Mayor's call for distributing tax dollars fairly while doing our best to keep costs down for our municipal residents.
We can't keep picking up the tab for other levels of government.
For more information from the Mayor's statement today, please see below:
Ottawa is unique:
We are the nation’s capital. We are the second largest city in Ontario. The decisions of the federal government have an enormous impact on our city, more than any other city in the country. And because we’re not Toronto, we have historically been overlooked by the provincial government, getting less than our fair share of support. As a result, we’re facing a crisis right now. This is a critical juncture for our city’s finances. I can’t overstate how important this is.
Summary of Our Key Challenges:
Ottawa is grappling with a significant financial crisis, made worse by the federal and provincial governments not giving us our fair share in two areas:
Key Messages:
Along with the mayor and my city council colleagues, I'm asking the federal and provincial governments to give Ottawa its fair share of funding. The federal government doesn't pay the appropriate amount of property taxes. And Ottawa doesn't get the same investment in transit as other cities such as Toronto. This shifts an unfair burden of tens of millions of dollars a year onto local taxpayers.
If you don't want to see significant tax increases or service cuts because of a lack of fair funding from other levels of government, please join our campaign by signing the petition here: Mayor Mark Sutcliffe | Fairness for Ottawa
You can also download today's slideshow for more information:
We can't keep picking up the tab for other levels of government.
For more information from the Mayor's statement today, please see below:
Ottawa is unique:
We are the nation’s capital. We are the second largest city in Ontario. The decisions of the federal government have an enormous impact on our city, more than any other city in the country. And because we’re not Toronto, we have historically been overlooked by the provincial government, getting less than our fair share of support. As a result, we’re facing a crisis right now. This is a critical juncture for our city’s finances. I can’t overstate how important this is.
Summary of Our Key Challenges:
Ottawa is grappling with a significant financial crisis, made worse by the federal and provincial governments not giving us our fair share in two areas:
- Payments in Lieu of Taxes (PILTs): The federal government, which owns an enormous amount of real estate in Ottawa, pays far less in PILTs than it should. Annual payments have declined from $194 million in 2016 to $164 million today, this places an unfair burden on local taxpayers, who have to cover the shortfall to pay for municipal services. We need the federal government to pay its fair share of property taxes.
- Public Transit Funding: Our transit system is facing a $9 billion shortfall in the long-range financial plan. Our system was built in good faith to support our largest employer. The decline in ridership from government employees costs us $36 million a year. In addition, Ottawa doesn't get its fair share from other levels of government for capital projects. Local taxpayers are paying 56% of light rail capital costs, compared to 0% for many projects in Toronto. We need an equitable funding model.
Key Messages:
- Fair PILTs Payments: The federal government must meet its fair share of property tax obligations and stop the continuous shifting of the burden to local taxpayers
- Transit System Support: Ottawa’s public transit faces a $140 million annual operating shortfall. We need fair funding from all levels of government to keep our transit system sustainable.
- Equal Treatment for Ottawa: Ottawa deserves the same level of transit funding support as other major cities such as Toronto. It’s time for a fair deal from our federal and provincial partners.
- Immediate Action Needed: We need swift action to address these issues, or we will need big tax and fare increases and service cuts in the 2025 budget.
- Get Involved: We need Ottawa residents to support our campaign and advocate for Ottawa’s fair share.
Along with the mayor and my city council colleagues, I'm asking the federal and provincial governments to give Ottawa its fair share of funding. The federal government doesn't pay the appropriate amount of property taxes. And Ottawa doesn't get the same investment in transit as other cities such as Toronto. This shifts an unfair burden of tens of millions of dollars a year onto local taxpayers.
If you don't want to see significant tax increases or service cuts because of a lack of fair funding from other levels of government, please join our campaign by signing the petition here: Mayor Mark Sutcliffe | Fairness for Ottawa
You can also download today's slideshow for more information:
All Paths Cross at Intersections
July 22nd, 2024
July 22nd, 2024
Information from Road safety | City of Ottawa below
Whether the intersection has stop signs or traffic signals or is a roundabout, all road users' cross paths there. Who should be most alert at intersections? Everyone.
Out of 673 collisions resulting in fatal or major injuries between 2017 and 2021, 57 per cent occurred at or near intersections.
Have you noticed we never refer to collisions as ‘accidents’? That’s because ‘accident’ implies it was not anticipated and could not be prevented. But the fatal and major injury collisions that happen on our roads are almost entirely preventable with safer road use behaviour, especially by drivers since vehicles can inflict the most harm.
Safety tips
Here is some advice for safe intersection use.
For drivers
- Do not stop in crosswalks since that forces pedestrians into traffic
- Look both ways even on one-way streets because there may be sidewalks or multi-use paths with people coming from either direction
- When making a left turn, watch for motorcycles in the opposing lane – their speed and distance can be hard to judge
- Only proceed through an intersection if the way is clear and you have plenty of time for the turn; don’t rush
- Make full stops at stop signs and red lights – no rolling stops
- Be aware of vulnerable road users in your vehicle’s blind spot
- Before proceeding through an intersection, make eye contact with other road users who may not see you
- Sound your horn to alert a cyclist, e-scooter or pedestrian who does not see you
- Visit the City website for more motorist information
For motorcyclists
- Ride defensively, as vehicles can’t always see you well
- Do not stop in crosswalks since that forces pedestrians into traffic
- Make full stops at stop signs and red lights – no rolling stops
- When stopped near a truck, you may be in the driver’s blind spot; assume the driver does not know you are there or move out of the blind spot
- Sound your horn to alert another road user who may not see you
- Visit the RMCP website for more motorcycle safety tips(link is external)
- Visit the City website for more motorcycle information
For cyclists
- Ride defensively, as vehicles can’t always see you well
- Never stop in crosswalks since that forces pedestrians into traffic
- Crosswalks are designed for pedestrians so dismount and walk your bike across them
- Signal your turns or if you are stopping
- Make full stops at stop signs and red signals – no rolling stops
- When stopped near a truck, you may be in the driver’s blind spot; assume the driver does not know you are there and move out of the blind spot
- Before proceeding through an intersection, make eye contact (if possible) with other road users who may not see you, especially if they are turning your way; if the car’s windows are tinted you can look at the driver’s location in the car to catch their attention
- Be visible in lowlight conditions with:
- A white light at the front of the bike
- A red rear light or red rear reflector
- Two strips of white reflective tape on front forks
- Have a bell or horn on your bike and use it to alert road users near you, though keep in mind drivers may not hear it
- Visit the City website for more cycling information
For pedestrians
- Cross in the marked crosswalk and keep your eyes on the road; don’t look at your phone or be otherwise distracted
- Before proceeding through an intersection, make eye contact (if possible) with drivers who may not see you, especially if they are turning your way; if the car’s windows are tinted you can look at the driver’s location in the car to catch their attention
- Learn where a vehicle’s blind spot is and stay out of it
- Make yourself visible at dawn, dusk and after dark by wearing light-coloured clothing or something reflective or carry a small light
- Visit these web pages from the City and the province of Ontario(link is external) for more safety tips
Separation in space and time for better road safety
In addition to education initiatives like this story, the work of Road Safety Action Plan involves infrastructure upgrades, everything from small changes all the way up to complete redesigns of intersections. The 2024 Implementation Plan includes the projects specifically targeting intersections, applying the principles of separations in space and time.
Examples of separating road users in time:
- Left turn only signals
- Fully protected left turns (where the time to turn left is only during the left turn green light)
- Leading pedestrian intervals (where the pedestrian signal turns green before the vehicular ones)
- Separate signals for cyclists
- High-visibility crosswalks
- Designated bicycle crossings
- Protected intersections (which protect vulnerable road users like pedestrians and cyclists by having a shorter crossing distance so there’s less interaction with vehicles)
- A protected intersection is planned for Laurier Avenue at Elgin Street
A roundabout way to be safer
Another effective intersection safety measure is the modern roundabout. Roundabouts can be costly if they require road widening or property to be purchased, but they make drivers slow down, approach at an angle and yield to traffic already in the roundabout. As a result, roundabouts significantly reduce side-impact and head-on collisions, reducing intersection-related fatalities and serious injuries.
More in the works at the City
In addition to the works mentioned above, the City is allocating funding for functional and detailed redesigns at these high-volume cycling locations:
- Alta Vista Drive and Industrial Road
- Ogilvie Road and Cummings Avenue
- King Edward Avenue and Sussex Drive
- Alta Vista Drive and Smyth Road
- Bantree Street and Innes Road
- Strandherd Drive and Beatrice Drive
- Hunt Club Road and Downpatrick Road
- Knoxdale Road and West Hunt Club Road
- Riocan Avenue and Strandherd Road
- Leitrim Road and Albion Road
- 30 km/h Speed Design Guidelines
- Active Transportation Plan
- Arterial Road Corridor Design Guidelines
- Building Better and Smarter Suburbs
- Complete Streets Implementation Framework
- Road Safety Reports
- Safer Roads Ottawa
- Traffic Calming Design Guidelines
- Transportation Master Plan
The City continues to apply the Complete Streets policy for new roads and re-construction, to design roads that are safe, comfortable and efficient for all users.
Residents can help the City ensure road signs and signals are in proper working order. If you notice damaged or non-functioning equipment, please call 3-1-1 or use the online reporting form as soon as you can.
Next time you’re at an intersection – and every time – take everyone’s safety seriously.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (Twitter) and Instagram.
New Ways to Bus Travel Planner Preview
July 9th, 2024
July 9th, 2024
New Ways to Bus are coming to OC Transpo’s bus network, and future trip planning is now easy with the New Ways to Bus Travel Planner preview! This new tool works the same as the regular Travel Planner and uses typical weekday and weekend schedules for new bus routes and O-Train Lines 1, 2 and 4 to provide customized travel plans for your future trips in the new network.
Try it out: https://www.octranspo.com/en/plan-your-trip/service-changes/new-ways-to-bus/new-ways-to-bus-trip-plans-and-schedules-are-now-available
Try it out: https://www.octranspo.com/en/plan-your-trip/service-changes/new-ways-to-bus/new-ways-to-bus-trip-plans-and-schedules-are-now-available
Chimo Drive Sidewalk and Streetlighting Improvements
June 17th, 2024
June 17th, 2024
Have your say on Engage Ottawa until July 12th regarding a sidewalk and streetlight improvements along Chimo Dr. from Anik Way to Katimavik Rd.
The provision of a sidewalk and streetlighting on Chimo Drive aligns with the City’s transportation goals to maximize walkability and to create safe, inviting pedestrian environments for all ages and abilities.
Link: https://engage.ottawa.ca/chimo-drive-sidewalk… (ENG) or https://participons.ottawa.ca/trottoir-sur-la-promenade-chimo… (FR)
Tony Graham Youth Workout Pass
June 12th, 2024
June 12th, 2024
ony Graham Automotive Group is entering their second year of a ten-year partnership with Ottawa!
A portion of this partnership goes towards investing in recreation programming for youth in communities across our city. The Tony Graham youth workout pass offers a free weight and cardio-room membership to Ottawa youth between the ages of 13 and 17 that will be valid from July 2 to August 31.
To qualify, participants must:
Orientation session registration(link is external) begins May 16 and occur between June 3 and June 28.
Note: The free youth workout pass is for weight and cardio-rooms only. This pass does not include access to drop-in sport or fitness classes.
Participating facilities (subject to change)
A portion of this partnership goes towards investing in recreation programming for youth in communities across our city. The Tony Graham youth workout pass offers a free weight and cardio-room membership to Ottawa youth between the ages of 13 and 17 that will be valid from July 2 to August 31.
To qualify, participants must:
- Be a resident of Ottawa
- Be between the ages of 13 and 17
- Attend a mandatory orientation session if the participant is between 13 and 15. Youth ages 16 and 17 do not require an orientation session, though it is highly recommended.
- Have the consent form received at orientation signed by a parent or guardian. No participant will be allowed to use the facilities without one.
Orientation session registration(link is external) begins May 16 and occur between June 3 and June 28.
Note: The free youth workout pass is for weight and cardio-rooms only. This pass does not include access to drop-in sport or fitness classes.
Participating facilities (subject to change)
- Bob MacQuarrie Recreation Complex-Orléans
- François Dupuis Recreation Centre
- CARDELREC Recreation Complex Goulbourn
- Kanata Leisure Centre and Wave Pool
- Minto Recreation Complex-Barrhaven
- Nepean Sportsplex
- Plant Recreation Centre
- Ray Friel Recreation Complex
- Richcraft Recreation Complex-Kanata
- St-Laurent Complex
- Walter Baker Sports Centre
- Champagne Fitness Centre
- Jack Purcell Community Centre
- Pinecrest Recreation Complex
- Greenboro Community Centre
- Hunt Club-Riverside Park Community Centre
Upcoming changes to in-person services
June 3rd, 2024
June 3rd, 2024
The City advises residents about the upcoming changes to in-person services at its Client Service Centres.
Appointments no longer required for Client Service Centres
As a convenience for clients, all City Client Service Centres are now operating on a walk-in basis and appointments are no longer required. The appointment option was put in place during the social distancing and capacity requirements during the COVID-19 restrictions.
Closure of Kanata Client Service Centre
The City’s Kanata Client Service Centre at 580 Terry Fox Drive will be closing permanently at the end of the business day on Friday, June 28.
In-person services remain available at the City’s six other client service centres, including the Nepean Client Service Centre at Ben Franklin Place, 101 Centrepointe Drive, and the West Carleton Client Service Centre, at 5670 Carp Road, open on Wednesdays. Visit ottawa.ca/csc for the City’s Client Service Centre locations and business hours.
Residents are also encouraged to visit ottawa.ca to take advantage the City’s convenient online services.
Orléans Client Service Centre will close for one week
Renovation work will temporarily close the Orléans Client Service Centre, 255 Centrum Boulevard, for one week starting Monday, June 24 to Friday, June 28. Some renovation work will continue when the centre reopens on Tuesday, July 2, resulting in a reduced number of client representatives available at the counters for that week.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Appointments no longer required for Client Service Centres
As a convenience for clients, all City Client Service Centres are now operating on a walk-in basis and appointments are no longer required. The appointment option was put in place during the social distancing and capacity requirements during the COVID-19 restrictions.
Closure of Kanata Client Service Centre
The City’s Kanata Client Service Centre at 580 Terry Fox Drive will be closing permanently at the end of the business day on Friday, June 28.
In-person services remain available at the City’s six other client service centres, including the Nepean Client Service Centre at Ben Franklin Place, 101 Centrepointe Drive, and the West Carleton Client Service Centre, at 5670 Carp Road, open on Wednesdays. Visit ottawa.ca/csc for the City’s Client Service Centre locations and business hours.
Residents are also encouraged to visit ottawa.ca to take advantage the City’s convenient online services.
Orléans Client Service Centre will close for one week
Renovation work will temporarily close the Orléans Client Service Centre, 255 Centrum Boulevard, for one week starting Monday, June 24 to Friday, June 28. Some renovation work will continue when the centre reopens on Tuesday, July 2, resulting in a reduced number of client representatives available at the counters for that week.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Three-item limit coming for curbside waste collection
May 29th, 2024
May 29th, 2024
Starting Monday, September 30, the City will be implementing a three-item garbage limit for residents who receive curbside waste collection. This limit includes residents whose waste is collected in one shared location – often called a common pad – and those living on agricultural properties.
Ottawa has had a six-item garbage limit in place since 2007. This limit has been far more generous than many municipalities, including neighbouring communities around our city. The new limit helps us extend the life of our Trail Road Waste Facility Landfill as we explore new options for waste disposal.
What is considered an item in this new three-item garbage limit?
An item includes the following:
Yellow bags for excess waste
If your waste habits are anything like most Ottawa residents, you likely won’t experience any impacts on regular collection days. For those who need to go above the three-item limit, yellow bags can be purchased at participating retailers, including Home Hardware stores and Building Centres later this year, for $17.60 for a package of four. There is no limit to the number of yellow bags that are set out for collection.
Agricultural properties and other special considerations
The new three-item garbage limit will still apply to agricultural properties with residential homes who receive curbside collection. Residents will have opportunities to set out unavoidable farm waste without needing a yellow bag from Tuesday, April 1 to Saturday, May 31. This exemption is only available for agricultural properties already participating in all waste diversion programs, such as the blue, black and weekly green bin programs.
Other special considerations are available for residents who need to dispose of special items, such as home healthcare waste and diapers. You can visit the Garbage and Recycling webpage for more information on how to register for this program and where you can purchase yellow bags.
Tips for waste reduction
More than half of waste set out on garbage day can be recycled, composted or even reused. Outside of the City’s recycling and composting programs, there are a variety of programs and community groups that can give many of your unwanted items a second life.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter (formerly X) and Instagram.
Ottawa has had a six-item garbage limit in place since 2007. This limit has been far more generous than many municipalities, including neighbouring communities around our city. The new limit helps us extend the life of our Trail Road Waste Facility Landfill as we explore new options for waste disposal.
What is considered an item in this new three-item garbage limit?
An item includes the following:
- a plastic waste bag
- a bin with a maximum capacity of up to 140 litres. Households can put several waste bags in a bin as long as the weight is less than 33 pounds (15 kilos) per bin.
- Furniture or bulky item that can’t be re-used or donated
- one 140-litre bin, a plastic waste bag and a broken chair
- three 140-litre bins
- three plastic waste bags
- two 140 litre bins and one broken vacuum
Yellow bags for excess waste
If your waste habits are anything like most Ottawa residents, you likely won’t experience any impacts on regular collection days. For those who need to go above the three-item limit, yellow bags can be purchased at participating retailers, including Home Hardware stores and Building Centres later this year, for $17.60 for a package of four. There is no limit to the number of yellow bags that are set out for collection.
Agricultural properties and other special considerations
The new three-item garbage limit will still apply to agricultural properties with residential homes who receive curbside collection. Residents will have opportunities to set out unavoidable farm waste without needing a yellow bag from Tuesday, April 1 to Saturday, May 31. This exemption is only available for agricultural properties already participating in all waste diversion programs, such as the blue, black and weekly green bin programs.
Other special considerations are available for residents who need to dispose of special items, such as home healthcare waste and diapers. You can visit the Garbage and Recycling webpage for more information on how to register for this program and where you can purchase yellow bags.
Tips for waste reduction
More than half of waste set out on garbage day can be recycled, composted or even reused. Outside of the City’s recycling and composting programs, there are a variety of programs and community groups that can give many of your unwanted items a second life.
- An unwanted item in your home might be high on your neighbour’s wish list. Many neighbourhoods have Buy Nothing groups, where members can post items to give, free of charge, to those who want them. Be sure to check Facebook or other local forums to see if there is one active in your community.
- Have an item you want to get rid of, but are unsure where it can be safely disposed? Check out the Waste Explorer. It can direct you to which bin an item goes in, or if it should be taken to a retailer running a Take It Back! program. You can visit the Waste Explorer online, or via the Ottawa Collection Calendar mobile app available for both Apple and Android devices.
- The City also hosts several events throughout the year where you can dispose of specialty waste, such as electronics or hazardous waste or even get an item repaired. Upcoming Household Hazardous Waste and Electronic Waste events can be found by visiting the City’s Hazardous waste and special items webpage. The City has also sponsored several Repair Café events throughout the year. At these events, you can get an item assessed and repaired where possible by a volunteer from Ottawa Tool Library.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter (formerly X) and Instagram.
City of Ottawa Notice - beach, outdoor pool, wading pool and park programs
May 17th, 2024
May 17th, 2024
With the outdoor summer recreation season approaching, we are providing the information below with details on the City’s beach, outdoor pool, wading pool and park programs.
BEACHES
BEACHES
Beaches are supervised Monday to Sunday, noon – 7 pm, from June 15 to August 25.
• Beach Pavilion washrooms will be open from May 18 to September 2 at the three beach sites. Monday to Thursday, 10:30 am – 9 pm
• Friday to Sunday 10:30 am – 7 pm
The City will not be providing lifeguard supervision at Westboro Beach this year. The NCC is advising that due to construction at the site, only reduced unsupervised access to the beach area will be available. The City recommends swimming at supervised beaches only. Water testing will not be completed at this location.
For information on water quality at beach locations, contact Ottawa Public Health: 613-580-2424 ext.13219 or : Beach Water Quality Results - Ottawa Public Health
For general information on beaches, please visit: https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash or email [email protected]
OUTDOOR SWIMMING POOLS:
There will be nine outdoor pools (deep pools) in operation this summer with schedules for public swimming available at:
https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash
Some pools also offer learn to swim programs for all ages.
• Beach Pavilion washrooms will be open from May 18 to September 2 at the three beach sites. Monday to Thursday, 10:30 am – 9 pm
• Friday to Sunday 10:30 am – 7 pm
The City will not be providing lifeguard supervision at Westboro Beach this year. The NCC is advising that due to construction at the site, only reduced unsupervised access to the beach area will be available. The City recommends swimming at supervised beaches only. Water testing will not be completed at this location.
For information on water quality at beach locations, contact Ottawa Public Health: 613-580-2424 ext.13219 or : Beach Water Quality Results - Ottawa Public Health
For general information on beaches, please visit: https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash or email [email protected]
OUTDOOR SWIMMING POOLS:
There will be nine outdoor pools (deep pools) in operation this summer with schedules for public swimming available at:
https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash
Some pools also offer learn to swim programs for all ages.
For outdoor pool information, please visit: https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash and select pool locations.
*An opening date for Genest Outdoor Pool will soon be determined.
WADING POOLS
Ten wading pools will open on weekends starting June 15.
For regular weekday and weekend service, wading pools will have two staggered start dates:
Group A: June 24 to August 18
Group B: July 1 to August 25
Please refer to the schedule below to determine a specific wading pool’s opening date.
Holiday Hours: Most wading pools will be open on July 1 and August 5, except for locations whose scheduled closed day fall on these dates.
Swimming hours (with some exceptions):
Monday and Friday, 11 am – 6 pm
Tuesday, Wednesday and Thursday, noon – 7 pm
Saturday, Sunday and holidays, noon – 5 pm
Extended Washroom hours
Residents will be provided access to washrooms during daily opening and closing maintenance hours at all wading pool locations. Opening and closing times will vary at each location and are dependent on the individual fill and drain times for each pool. Signs will be posted at each location indicating washroom opening and closing times.
For a list of specific swimming hours, visit https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash and select wading pools.
*An opening date for Genest Outdoor Pool will soon be determined.
WADING POOLS
Ten wading pools will open on weekends starting June 15.
For regular weekday and weekend service, wading pools will have two staggered start dates:
Group A: June 24 to August 18
Group B: July 1 to August 25
Please refer to the schedule below to determine a specific wading pool’s opening date.
Holiday Hours: Most wading pools will be open on July 1 and August 5, except for locations whose scheduled closed day fall on these dates.
Swimming hours (with some exceptions):
Monday and Friday, 11 am – 6 pm
Tuesday, Wednesday and Thursday, noon – 7 pm
Saturday, Sunday and holidays, noon – 5 pm
Extended Washroom hours
Residents will be provided access to washrooms during daily opening and closing maintenance hours at all wading pool locations. Opening and closing times will vary at each location and are dependent on the individual fill and drain times for each pool. Signs will be posted at each location indicating washroom opening and closing times.
For a list of specific swimming hours, visit https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash and select wading pools.
PROGRAMMING IN PARKS
We are pleased to offer complimentary recreation activities at all wading pool locations during operating hours. Residents can visit their local wading pool at the start of the season for further program details.
For more information or if you would like to participate at a location in your ward, please contact the Seasonal Recreation Office at [email protected]
Please note: Daily program adjustments may occur due to weather, increased requirements for pool surveillance or unforeseen circumstances.
SPLASH PADS
Many Splash pads will be open by Friday May 10. All splash pads will be in operation from May 18 until September 15 (weather dependent). Most pads operate from 9am to 9pm. Splash pad sites are unsupervised. Some splash pads may require repairs early in the season due to unpredictable impacts from winter weather which will result in a delayed opening. The Seasonal Recreation Office will post delayed sites on Ottawa.ca and notify Councillors directly regarding any delayed openings within their respective wards.
For a list of splash pad locations and scheduling information, please visit https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash and select splash pads.
TENNIS, PICKLEBALL AND RINKS
Public court rentals: As of April 19th, 2024, all public tennis and pickleball courts are available for free drop-in play. Courts are also available for tennis and pickleball rentals. For more information, please contact [email protected]
Outdoor rink slab rentals (ie. ball hockey, lacrosse, etc.): Rentals will be available to groups and individuals. For more information, please contact: [email protected] or call 613-580-2590.
We are pleased to offer complimentary recreation activities at all wading pool locations during operating hours. Residents can visit their local wading pool at the start of the season for further program details.
For more information or if you would like to participate at a location in your ward, please contact the Seasonal Recreation Office at [email protected]
Please note: Daily program adjustments may occur due to weather, increased requirements for pool surveillance or unforeseen circumstances.
SPLASH PADS
Many Splash pads will be open by Friday May 10. All splash pads will be in operation from May 18 until September 15 (weather dependent). Most pads operate from 9am to 9pm. Splash pad sites are unsupervised. Some splash pads may require repairs early in the season due to unpredictable impacts from winter weather which will result in a delayed opening. The Seasonal Recreation Office will post delayed sites on Ottawa.ca and notify Councillors directly regarding any delayed openings within their respective wards.
For a list of splash pad locations and scheduling information, please visit https://ottawa.ca/en/recreation-and-culture/swimming/outdoor-swim-and-splash and select splash pads.
TENNIS, PICKLEBALL AND RINKS
Public court rentals: As of April 19th, 2024, all public tennis and pickleball courts are available for free drop-in play. Courts are also available for tennis and pickleball rentals. For more information, please contact [email protected]
Outdoor rink slab rentals (ie. ball hockey, lacrosse, etc.): Rentals will be available to groups and individuals. For more information, please contact: [email protected] or call 613-580-2590.
Keeping our City Clean & Green
March 28th, 2024
March 28th, 2024
Spring and summer maintenance activities commence in early spring with lawn reinstatement, repairing areas confirmed as damaged by winter operations equipment. Lawns are repaired using topsoil and seed – not sod.
Residents aware of locations requiring repair should report them online (link: Report property damage by city vehicle | City of Ottawa ) as soon as possible to be added to the Spring Maintenance List. When a property is repaired, staff will leave maintenance instructions in the form of a door knocker.
Residents aware of locations requiring repair should report them online (link: Report property damage by city vehicle | City of Ottawa ) as soon as possible to be added to the Spring Maintenance List. When a property is repaired, staff will leave maintenance instructions in the form of a door knocker.
City grants available to non-profit groups for environmental projects
February 16th, 2024
February 16th, 2024
Feature story
The City of Ottawa is now accepting applications for the 2024 Community Environmental Projects Grant Program (CEPGP).
CEPGP provides funding to non-profit organizations interested in undertaking small-scale, community-based initiatives that support an environmentally sustainable Ottawa.
Past funds have been awarded to a wide range of projects including:
The application deadline is Friday, April 5 at 4 pm.
Successful CEPGP grant recipients must complete their projects by June 30, 2025. For details on eligibility criteria, the application process, profiles of past projects, and to complete an application form, please visit ottawa.ca/cepgp.
For more information on CEPGP, please contact Tara Redpath, CEPGP Coordinator, at 613-580-2424 x 16822 or at [email protected].
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram
The City of Ottawa is now accepting applications for the 2024 Community Environmental Projects Grant Program (CEPGP).
CEPGP provides funding to non-profit organizations interested in undertaking small-scale, community-based initiatives that support an environmentally sustainable Ottawa.
Past funds have been awarded to a wide range of projects including:
- Community workshops
- Education campaigns
- Environmental rehabilitation
- Greening initiatives, such as planting native species
- School projects, such as pollinator gardens
The application deadline is Friday, April 5 at 4 pm.
Successful CEPGP grant recipients must complete their projects by June 30, 2025. For details on eligibility criteria, the application process, profiles of past projects, and to complete an application form, please visit ottawa.ca/cepgp.
For more information on CEPGP, please contact Tara Redpath, CEPGP Coordinator, at 613-580-2424 x 16822 or at [email protected].
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram
Have your say in the City’s water rate structure review
February 15th, 2024
February 15th, 2024
The City is reviewing how we recover costs to deliver water services that you rely on every day, and we want to hear from you.
To ensure fairness and balance costs for water usage with the actual costs needed to maintain our water, wastewater and stormwater infrastructure, we need to periodically look at how rates are being charged. The rate structure will apply six guiding principles to identify opportunities for improvement:
How to participate
Visit engage.ottawa.ca/rates for more information and to complete the Water Rate Review survey before the end of July 2024.
Public consultations will take place until fall 2024. More information on these consultations will be shared in advance and listed on Engage Ottawa.
Feedback received will be reviewed and consolidated to inform the review. Final recommendations will be presented to the Environment and Climate Change Committee and then Council for their consideration in 2025.
Background
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
To ensure fairness and balance costs for water usage with the actual costs needed to maintain our water, wastewater and stormwater infrastructure, we need to periodically look at how rates are being charged. The rate structure will apply six guiding principles to identify opportunities for improvement:
- Fairness and equity
- Affordability
- Transparency
- Financial sustainability
- Supports economic development
- Promote conservation
How to participate
Visit engage.ottawa.ca/rates for more information and to complete the Water Rate Review survey before the end of July 2024.
Public consultations will take place until fall 2024. More information on these consultations will be shared in advance and listed on Engage Ottawa.
Feedback received will be reviewed and consolidated to inform the review. Final recommendations will be presented to the Environment and Climate Change Committee and then Council for their consideration in 2025.
Background
- The City is currently reviewing its water, wastewater and stormwater billing practices to ensure equity for all residents and businesses.
- In the current structure, approximately 20 per cent of the costs to deliver water and wastewater services are recovered from residents through fixed charges and 80 per cent water usage through the water bill.
- One of the challenges the City is facing is that continued conservation and reliance on variable cost recovery affects our ability to meet the annual revenue requirements; however, the costs required to deliver these services do not decrease. To balance conservation of water with the cost to deliver services, we are exploring adjustments in how fees are charged.
- For stormwater billing, one of the options that staff have been exploring is the idea of using the amount of impervious surfaces on a property as the basis for charges. Impervious surfaces are areas on a property that are considered highly resistant to water absorption, such as pavement, asphalt, concrete, brick, building material and/or structure rooftops.
- In rural areas, drainage is comprised of municipal drains paid for by each property owner and stormwater services funded by the City’s stormwater charges.
- The City of Ottawa operates and maintains more than 2,700 kilometres of storm sewers and 1,200 kilometres of municipal drains in Ottawa’s rural areas.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
Family Day schedule changes
The City of Ottawa would like to remind residents of the following schedule changes and City service impacts for the Family Day holiday on Monday, February 19.
Client Service Centres
Green bin, recycling and garbage collection
Parking
Transit Services
Recreation and cultural services
Ottawa Public Health
Employment and Social Services
Municipal child care services
Ottawa Public Library
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
The City of Ottawa would like to remind residents of the following schedule changes and City service impacts for the Family Day holiday on Monday, February 19.
Client Service Centres
- The City’s 3-1-1 Contact Centre will be open for urgent matters only. Please visit ottawa.ca/311 for more information.
- All services at Ottawa City Hall (110 Laurier Avenue West), Ben Franklin Place (101 Centrepointe Drive), Kanata (580 Terry Fox Drive), Orléans (255 Centrum Boulevard) and the City’s Provincial Offences Court at 100 Constellation Drive will be closed.
- The Business Licensing Centre at 735 Industrial Avenue will be closed.
- The City of Ottawa Spay and Neuter Clinic at 26 Concourse Gate will be closed.
Green bin, recycling and garbage collection
- There will be no curbside green bin, recycling, garbage or bulky item collection on Monday, February 19. Pick up will take place on Tuesday, February 20. In addition, the collection will be delayed by one day for the remainder of the week.
- Residents can sign up to receive collection reminders and service alerts by email or phone call at ottawa.ca/CollectionCalendar.
- Multi-residential garbage containers will be collected on the regular scheduled day. Collections of multi-residential recycling containers, bulky items and green bins will be delayed by one day for the remainder of the week.
- The Trail Waste Facility will be open on Monday, February 19 from 9 am to 5 pm.
Parking
- All City parking regulations apply.
Transit Services
- OC Transpo buses and O-Train Line 1 will run on a normal weekday schedule.
- Rural Shopper Route 301 will not be running.
- On Family Day and on every Saturday, Sunday and statutory holiday, take advantage of the 2-for-1 DayPass, where two customers, 13 years of age or older, can ride all day for $11.75. Kids 12 and under can ride for free every day on OC Transpo buses, the O-Train and Para Transpo.
- Going to Winterlude on Family Day? Ride the Sno-Bus for free to several official Winterlude sites across Ottawa and Gatineau. Visit octranspo.com for more information
- The Rideau Centre OC Transpo Customer Service Centre will be open.
- The OC Transpo Lost and Found will be closed.
- Para Transpo:
- Regular bookings or recurring trips are automatically cancelled on Monday, February 19. Customers can book trips for Family Day by calling 613-560-5000 or using My Para Transpo up to seven days in advance.
- Para Transpo customers can also text 57272 to connect with customer service representatives from 6 am to 12:30 am for cancellations or information.
- The reservations line will be open from 7 am to 5 pm.
- The trip cancellation line will be open from 6 am to 12:30 am.
- The Taxi Coupon line will remain open.
- For more information on Family Day service, visit octranspo.com or call (613) 560-5000. You can also connect with OC Transpo through Facebook, X (formerly Twitter) and Instagram.
Recreation and cultural services
- Most indoor pools, arenas, and recreation and fitness centres will be open or operating on a modified schedule. Please check ottawa.ca for details. Please note that some regular public swims may be cancelled on short notice due to a shortage of lifeguards. It is recommended you confirm by checking with the facility before leaving home.
- All City-operated museums, Shenkman Arts Centre and Meridian Theatres @ Centrepointe will be closed on Monday, February 19.
- Arts Court, Nepean Creative Arts Centre and Nepean Visual Arts Centre will be open regular hours.
Ottawa Public Health
- The Site program office and supervised consumption services at 179 Clarence Street will be closed. The Site mobile van will operate from 5 am to 11:30 pm.
- Visit the ParentingInOttawa web page for vaccination clinic hours and availability.
- The Sexual Health Clinic and satellite clinics will be closed.
- Dental clinics will be closed.
- The Parenting-In-Ottawa drop-ins will be closed on Monday, February 19.
- Visit the COVID-19 Vaccine page for vaccination clinic hours and availability.
- Connect with a registered nurse from Health811 for free, secure, and confidential health advice. Service is available in English and French, with translation support also offered in other languages.
- Our immunization program telephone line will be closed. You can update your child's immunization record using either the CANImmunize App or the Immunization Connect Ontario (ICON) Tool. For more information visit our Updating and Retrieving Immunizations web page.
Employment and Social Services
- All four Employment and Social Services offices will be closed on Monday, February 19:
- 370 Catherine Street
- 2339 Ogilvie Road
- 100 Constellation Drive
- 2020 Walkley Road
Municipal child care services
- All municipal child care centres will be closed on Monday, February 19.
Ottawa Public Library
- All Ottawa Public Library branches will be closed on Monday, February 19. Digital content, services, and program listings are available through the Ottawa Public Library website. Virtual programs are available on OPL’s YouTube channel. Regular hours resume on Tuesday, February 20.
- A reminder that 10 OPL branches and InfoService are open Sundays from 10 am to 5 pm. The branches, Beaverbrook, Cumberland, Greenboro, Hazeldean, Main, Nepean Centrepointe, North Gloucester, Orléans, Ruth E. Dickinson, and Stittsville and Library InfoService are open on Sundays from 10 am to 5 pm across Ottawa.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Growing concerns around the toxicity of the unregulated drug supply
February 9th, 2024
Ottawa Public Health (OPH), Ottawa Police Service, Ottawa Paramedic Service and the Overdose Prevention and Response Taskforce are issuing an alert to warn residents about the risk of overdose related to the toxicity of the unregulated drug supply. There continues to be an increased detection of xylazine and benzodiazepines in Ontario’s unregulated drug supply, a trend we are seeing here in Ottawa as well.
These substances are often present together with opioids, significantly increasing the risk of overdose and other harms. Benzodiazepines and xylazine can cause extreme drowsiness and sedation and slow a person’s breathing and heart rate. Symptoms of xylazine and benzodiazepine toxicity can be similar to those associated with opioids, but neither will respond to naloxone. In all cases of suspected overdose, call 9-1-1 right away for emergency help and give naloxone if you have it. While naloxone will not have an effect on benzodiazepines or xylazine, it can temporarily reverse the effects of an opioid overdose and can be safely given to people who have taken non-opioid drugs.
Benzodiazepines or "benzos" can be obtained through a prescription or through the unregulated drug market, including Alprazolam (Xanax), Lorazepam (Ativan), and Diazepam (Valium). Benzodiazepines and benzo-related drugs from the unregulated drug supply are often being mixed with opioids like Fentanyl.
Symptoms of benzodiazepine toxicity and overdose can include:
· Extreme sleepiness or passing out
· Dizziness, poor balance, and poor movement control
· Slurred speech
· Memory loss
· Loss of consciousness or "blackouts"
· Death
These symptoms can last for hours.
Xylazine is not approved for human use. It is a drug typically used by veterinarians for sedation, muscle relaxation, and pain relief for animals. It is sometimes referred to as a "horse tranquilizer".
Significant harmful effects from xylazine can include:
· Severe skin lesions, such as ulcers or abscesses by people who inject drugs
· Blurry vision, confusion, dizziness, drowsiness, difficulty moving, slurred speech and fatigue
· Very slow, or irregular breathing (or not be breathing at all)
· Low blood pressure, slower heart rate
· Death
How to respond to an overdose:
In all cases of suspected overdose, call 9-1-1 right away for emergency help.
· Give naloxone if you have it. While naloxone will not have an effect on benzodiazepines or xylazine, it can temporarily reverse the effects of an opioid overdose and can be safely given to people who have taken non-opioid drugs (like benzodiazepines or xylazine).
· Perform chest compressions and/or rescue breathing, or CPR as needed.
· Stay with the person until emergency help arrives. The Good Samaritan Drug Overdose Act provides some legal protection for people seeking emergency support during an overdose.
Individuals who use drugs are reminded:
· Carry naloxone – Naloxone is a medication that can temporarily reverse the effects of an opioid overdose. Naloxone kits are available at no cost in Ontario. Please visit StopOverdoseOttawa.ca to find out how to get a naloxone kit.
· Don’t use alone – A buddy system is safer than using alone. If you are using with someone else, don’t use at the exact same time.
· If you do use alone – Tell someone before you use. Have a safety plan which includes having someone come check on you. You can also call the National Overdose Prevention Line at 1-888-688-NORS (6677) or connect with an anonymous virtual harm reduction supporter via the Brave App.
· If you choose to use – Consider visiting one of the four Supervised Consumption and Treatment Services locations in Ottawa.
· Get your drugs checked before using- walk-in drug checking services are available at Sandy Hill Community Health Centre and for registered clients of Ottawa Inner City Health’s Consumption and Treatment Service.
· Don’t mix drugs – Using more than one drug at a time puts you at a higher risk of overdose.
· Know your tolerance – Your risk of overdose increases if you are a new user or haven't used in more than three days.
· Go slow – The toxicity of unregulated drugs is unpredictable. l.
· Seek medical care for unusual skin lesions.
If you have a friend or family member who uses drugs, you are encouraged to:
· Know the signs of an overdose and call 9-1-1 immediately if you witness an overdose.
· Carry naloxone – a medication that can temporarily reverse an opioid overdose.
Resources
Opioids (Fentanyl and Carfentanil) and Benzodiazepines Information StopOverdoseOttawa.ca
Mental Health, Addictions and Substance Use Health Services and Resources
Visit StopOverdoseOttawa.ca to learn more about overdose prevention and harm reduction services in Ottawa. You can also connect with Ottawa Public Health on Facebook, Twitter and Instagram.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
These substances are often present together with opioids, significantly increasing the risk of overdose and other harms. Benzodiazepines and xylazine can cause extreme drowsiness and sedation and slow a person’s breathing and heart rate. Symptoms of xylazine and benzodiazepine toxicity can be similar to those associated with opioids, but neither will respond to naloxone. In all cases of suspected overdose, call 9-1-1 right away for emergency help and give naloxone if you have it. While naloxone will not have an effect on benzodiazepines or xylazine, it can temporarily reverse the effects of an opioid overdose and can be safely given to people who have taken non-opioid drugs.
Benzodiazepines or "benzos" can be obtained through a prescription or through the unregulated drug market, including Alprazolam (Xanax), Lorazepam (Ativan), and Diazepam (Valium). Benzodiazepines and benzo-related drugs from the unregulated drug supply are often being mixed with opioids like Fentanyl.
Symptoms of benzodiazepine toxicity and overdose can include:
· Extreme sleepiness or passing out
· Dizziness, poor balance, and poor movement control
· Slurred speech
· Memory loss
· Loss of consciousness or "blackouts"
· Death
These symptoms can last for hours.
Xylazine is not approved for human use. It is a drug typically used by veterinarians for sedation, muscle relaxation, and pain relief for animals. It is sometimes referred to as a "horse tranquilizer".
Significant harmful effects from xylazine can include:
· Severe skin lesions, such as ulcers or abscesses by people who inject drugs
· Blurry vision, confusion, dizziness, drowsiness, difficulty moving, slurred speech and fatigue
· Very slow, or irregular breathing (or not be breathing at all)
· Low blood pressure, slower heart rate
· Death
How to respond to an overdose:
In all cases of suspected overdose, call 9-1-1 right away for emergency help.
· Give naloxone if you have it. While naloxone will not have an effect on benzodiazepines or xylazine, it can temporarily reverse the effects of an opioid overdose and can be safely given to people who have taken non-opioid drugs (like benzodiazepines or xylazine).
· Perform chest compressions and/or rescue breathing, or CPR as needed.
· Stay with the person until emergency help arrives. The Good Samaritan Drug Overdose Act provides some legal protection for people seeking emergency support during an overdose.
Individuals who use drugs are reminded:
· Carry naloxone – Naloxone is a medication that can temporarily reverse the effects of an opioid overdose. Naloxone kits are available at no cost in Ontario. Please visit StopOverdoseOttawa.ca to find out how to get a naloxone kit.
· Don’t use alone – A buddy system is safer than using alone. If you are using with someone else, don’t use at the exact same time.
· If you do use alone – Tell someone before you use. Have a safety plan which includes having someone come check on you. You can also call the National Overdose Prevention Line at 1-888-688-NORS (6677) or connect with an anonymous virtual harm reduction supporter via the Brave App.
· If you choose to use – Consider visiting one of the four Supervised Consumption and Treatment Services locations in Ottawa.
· Get your drugs checked before using- walk-in drug checking services are available at Sandy Hill Community Health Centre and for registered clients of Ottawa Inner City Health’s Consumption and Treatment Service.
· Don’t mix drugs – Using more than one drug at a time puts you at a higher risk of overdose.
· Know your tolerance – Your risk of overdose increases if you are a new user or haven't used in more than three days.
· Go slow – The toxicity of unregulated drugs is unpredictable. l.
· Seek medical care for unusual skin lesions.
If you have a friend or family member who uses drugs, you are encouraged to:
· Know the signs of an overdose and call 9-1-1 immediately if you witness an overdose.
· Carry naloxone – a medication that can temporarily reverse an opioid overdose.
Resources
Opioids (Fentanyl and Carfentanil) and Benzodiazepines Information StopOverdoseOttawa.ca
Mental Health, Addictions and Substance Use Health Services and Resources
Visit StopOverdoseOttawa.ca to learn more about overdose prevention and harm reduction services in Ottawa. You can also connect with Ottawa Public Health on Facebook, Twitter and Instagram.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Frozen Water Pipes during cold temperatures
January 19th, 2024
January 19th, 2024

During the cold months, the frost deepens in the ground which may lead to frozen water service pipes. The City’s Infrastructure and Water Services Department is taking proactive steps to prevent frozen water service pipes.
Did you know?
The City of Ottawa provides clean and safe drinking water to more than 950,000 residential, commercial, and industrial customers. The water is delivered through more than 3,200 kilometers of underground pipelines.
Depending on location and installation year of a water service pipe, some are not buried as deeply or properly insulated as others, meaning they are at risk of freezing at this time of year. Approximately 2,000 Ottawa homes and businesses may be impacted by frozen water service pipes.
Resident notification process
During typical winters in Ottawa, some homes and businesses experience a frozen water service pipe that prevents water from reaching their internal plumbing. To minimize the risk of water service interruption, as many as 2,000 customers may proactively receive Frozen Water Service Warning – Run Water Notification letters.
The City will issue notices to customers who have previously experienced a frozen water service pipe and have not had the service replaced at a lower level, using a phased notification process.
The first notice was mailed on January 9.
The first notice was sent to homes and businesses where records indicate the water service pipe froze on private property and subsequent notices are sent to homes and businesses where the water service pipe froze on the public side.
The notice provides customers with advance notification about the frozen water service pipe risks, and tips and tricks on how to protect water service pipes on their property and what to do if the water service pipe freezes.
How does the City determine if a property will receive a frozen water service notice?
The City relies on a model that uses the average daily mean temperature, as observed by Environment Canada, at the Ottawa International Airport to predict frost depths and mitigate the potential risk of a frozen water service pipe. Frost monitoring begins once daily temperatures are consistently below zero degrees Celsius.
Cost of running water during an advisory for residents and businesses
If records show the service froze on the customer’s private property, it is the customer’s responsibility to cover the cost of running the water. The notice received from the City will inform them of this situation.
If records show the service froze on the City's property, and the customer has received a written notification from the City to run their water, they will not be charged extra for the cost of running their water. The water bill will be calculated based on previous consumption patterns.
How to prevent frozen water service pipes?
While the City maintains the water infrastructure up to the water shut-off valve, it is the homeowner’s and businesses’ responsibility to maintain their plumbing and water service pipes. Residents and businesses can protect the water service pipes on their private property, between the water shut-off valve and the home or business, in a variety of ways:
- Proactively insulate pipes near exterior walls
- Ensure the indoor air temperature is kept above eight degrees Celsius in areas that contain water service pipes, especially near the water meter
- Additional information is available on ottawa.ca and on social media Facebook, X (formerly Twitter) and Instagram
Ottawa’s water is world-class; preventative steps taken now will ensure it continues to arrive at your tap.
If you require immediate assistance or need to report a frozen water service on behalf of a resident or a business, please contact the City of Ottawa at 3-1-1.
Slide through winter with these sledding and skating safety tips
January 18th, 2024
January 18th, 2024
Winter is really here now! Before grabbing your sled or ice skates, here are some tips to have a fun and safe outing.
Sledding
The City of Ottawa and Ottawa Public Health remind residents of the importance of wearing a hockey, ski or snowboard helmet while sledding. Proper head protection is critical when you’re sliding down a hill.
All children should be accompanied by an adult when sledding.
Here are some tips to keep you and your family safe while having fun:
Ice skating
Proper head protection is equally critical when you’re gliding across the ice. The City of Ottawa and Ottawa Public Health remind residents of all ages to wear a CSA-certified hockey helmet when ice skating.
Children 10 years old and under must be actively supervised by a responsible person 14 years or older at all indoor and outdoor rinks.
Skate safely with your friends and family with these tips:
Now that you’ve reviewed these tips, it’s time to grab your helmet and have fun sledding and skating this season!
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Sledding
The City of Ottawa and Ottawa Public Health remind residents of the importance of wearing a hockey, ski or snowboard helmet while sledding. Proper head protection is critical when you’re sliding down a hill.
All children should be accompanied by an adult when sledding.
Here are some tips to keep you and your family safe while having fun:
- Protect your head: wearing a helmet will help protect your brain. Look for a hockey, ski or snowboard helmet for full head protection. To learn more about helmet safety, including tips for choosing the right helmet for an activity, visit the Ottawa Public Health website.
- Face forward: don’t go down the hill headfirst or on your back. Sit or kneel on your sled so you have control and can see where you’re sliding.
- Make sure the route is clear: before going down the hill, check for hazards including other sledders, icy areas, trees, fences, roads and always avoid sledding near ponds, lakes or rivers.
- Be in control: sled during daylight and be mindful of things like your sled type, weather conditions and the steepness of the hill. Avoid sledding when it’s icy and make sure the hill is well lit if you’re sledding at night. Choose a sled that is easy to control and avoid crazy carpets, saucers and inflatables.
- Sled only at approved hills: before you go, find an approved sledding hill at ottawa.ca/sledding. There are more than 30 approved locations across the city.
Ice skating
Proper head protection is equally critical when you’re gliding across the ice. The City of Ottawa and Ottawa Public Health remind residents of all ages to wear a CSA-certified hockey helmet when ice skating.
Children 10 years old and under must be actively supervised by a responsible person 14 years or older at all indoor and outdoor rinks.
Skate safely with your friends and family with these tips:
- Protect your head: children aged 10 and under must wear a CSA-certified hockey helmet at all City indoor arenas. At outdoor rinks, it is highly recommended that all skaters wear a CSA-certified helmet while on the ice. To learn more about helmet safety, visit the Ottawa Public Health website.
- Be in control: be mindful of things like ice conditions, other skaters and your skating skills. Skate in the same direction as other skaters around the edge of the rink and leave the middle of the ice surface for children and less confident skaters. Avoid distractions and stay off your phone while skating.
- Respect the rink rules: follow directions from rink attendants to ensure a safe and pleasant skating experience. Rough play is not permitted. Multiplayer games, and speed and figure skating are only permitted at certain locations or at specific times. Review the full list of permitted activities on our skating safety and regulations page.
- Skate only at approved locations: before you go, check the status of the ice on our Outdoor rinks page. Outdoor rinks operated by the City may be closed because of extreme weather conditions or if the weather is mild. Try skating indoors at one of over 30 arenas across the city offering drop-in skating sessions – be sure to check the arena’s website for specific opening hours.
Now that you’ve reviewed these tips, it’s time to grab your helmet and have fun sledding and skating this season!
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
March Break and Summer Camp Registration Opens Tonight
January 16th, 2024
January 16th, 2024
Start planning your recreation and culture activities for 2024! The City of Ottawa’s March break and summer camps are online now for browsing at register.ottawa.ca. Registration opens Tuesday, January 16 at 9 pm.
Camps are affordable and flexible and children are supervised by qualified staff in a safe and enriching environment. They are offered in English and French for children aged four to 14, both in-person and virtual.
Participants will make new friends, be creative and get active with arts, crafts, music, games and sports - the options are endless. They will enjoy all the amenities that the City has to offer, from art studios to parks and play structures, rinks, sports fields, tennis and basketball courts, pools, splash pads and gymnasiums.
In 2024, Ottawa residents will receive a 10 percent discount on some of the City’s most popular summer camps. These summer camps include Ottawa Adventure, Energy, Fun and Friends, and Bout d’choux. Convenient payment plans are also available.
There are camps for children of all ages and interests. If science and technology is your child’s thing, register for a junior computer programming, prototyping or robotics activity. Children who love the arts will adore the drama, dance, improvisation, sculpture, drawing and painting camps. For specialized arts programs delivered by professional instructors, sign up for an arts camp at the Nepean Visual Arts Centre or Shenkman Arts Centre.
Let’s not forget the teens! Consider leadership camps or swim certification programs to build teamwork, decision-making and problem-solving skills that are foundational to a career in many fields.
Campers can learn new skills, drills and strategies in tennis, badminton, touch football, ball hockey, basketball, hockey, martial arts, skating, soccer, volleyball, swimming and more.
Looking for a specialized service or camp for family members with exceptionalities? Be sure to browse the Inclusive Recreation activities and learn about specialized programs and integration support such as Shared Care.
Prepare for registration night!
For a positive registration experience, residents are encouraged to visit register.ottawa.ca in advance and review the tutorial video and frequently asked questions.
Other important dates
Mark your calendars with these dates for the City’s spring and summer programs:
To avoid missing registration dates and to get the most up-to-date information on City recreation and culture programs, subscribe to DiscoverRec.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.
Campers can learn new skills, drills and strategies in tennis, badminton, touch football, ball hockey, basketball, hockey, martial arts, skating, soccer, volleyball, swimming and more.
Looking for a specialized service or camp for family members with exceptionalities? Be sure to browse the Inclusive Recreation activities and learn about specialized programs and integration support such as Shared Care.
Prepare for registration night!
For a positive registration experience, residents are encouraged to visit register.ottawa.ca in advance and review the tutorial video and frequently asked questions.
Other important dates
Mark your calendars with these dates for the City’s spring and summer programs:
- Spring activities and before and after school programs for the 2024/25 academic school year are online Tuesday, January 30
- Registration for spring aquatics opens Tuesday, February 13
- Registration for all other recreation, culture and before/after school activities opens Thursday, February 15
- Summer programs are online Tuesday, April 30
- Registration for summer aquatics opens Tuesday, May 14
- Registration for all other summer recreation and culture activities open Thursday, May 16
To avoid missing registration dates and to get the most up-to-date information on City recreation and culture programs, subscribe to DiscoverRec.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.